{"id":1131,"date":"2017-07-14T16:18:09","date_gmt":"2017-07-14T16:18:09","guid":{"rendered":"https:\/\/www.comparably.com\/blog\/?p=1131"},"modified":"2017-07-14T16:23:38","modified_gmt":"2017-07-14T16:23:38","slug":"study-bosses","status":"publish","type":"post","link":"https:\/\/www.comparably.com\/blog\/study-bosses\/","title":{"rendered":"STUDY: How People Really Feel About Their Bosses"},"content":{"rendered":"<p><b>The relationship workers have with their managers is one of the most important factors in employee retention. The role that managers play in shaping company culture is just as important.<\/b><\/p>\n<p><b>That\u2019s why <a href=\"https:\/\/www.comparably.com\/\">Comparably<\/a> took an in-depth look at how employees across the technology sector view their bosses.<\/b> The data, which comes from 20,000\u00a0employees at small, mid-size, and large public and private tech companies, was collected between March 2016 and June 2017.<\/p>\n<p>Respondents were asked the following:<\/p>\n<p>&#8212; Does your boss hurt your company culture?<\/p>\n<p>&#8212; What does your direct manager most need to improve?<\/p>\n<p>&#8212; Do you think you can do your boss\u2019s job better than he or she can?<\/p>\n<p>&#8212; If you were the boss, what\u2019s the first thing you would change?<\/p>\n<p>&#8212; Do you feel comfortable giving your boss negative feedback?<\/p>\n<p>The results show bosses have plenty of room for improvement.<\/p>\n<hr \/>\n<p><b>About a third of people say their boss has a negative impact on company culture.<\/b><\/p>\n<p><u>BY GENDER:<\/u> Women were <b>more likely<\/b> than men to say their bosses hurt company culture (39% women vs. 31% men).<\/p>\n<p><img loading=\"lazy\" class=\"aligncenter size-full wp-image-1134\" src=\"https:\/\/cdn.comparably.com\/00000000\/b\/2017\/07\/1-2.png\" alt=\"1\" width=\"525\" height=\"95\" srcset=\"https:\/\/cdn.comparably.com\/00000000\/b\/2017\/07\/1-2-300x54.png 300w, https:\/\/cdn.comparably.com\/00000000\/b\/2017\/07\/1-2.png 525w\" sizes=\"(max-width: 525px) 85vw, 525px\" \/><\/p>\n<p><u>BY DEPARTMENT:<\/u> Workers in <b>business development<\/b> and <b>administrative roles<\/b> were most likely to say their bosses hurt company culture. Workers in <b>HR <\/b>and <b>engineering<\/b> were least likely.<\/p>\n<p><img loading=\"lazy\" class=\"aligncenter size-full wp-image-1135\" src=\"https:\/\/cdn.comparably.com\/00000000\/b\/2017\/07\/2-1.png\" alt=\"2\" width=\"635\" height=\"350\" srcset=\"https:\/\/cdn.comparably.com\/00000000\/b\/2017\/07\/2-1-300x165.png 300w, https:\/\/cdn.comparably.com\/00000000\/b\/2017\/07\/2-1.png 635w\" sizes=\"(max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 984px) 61vw, (max-width: 1362px) 45vw, 600px\" \/><\/p>\n<p><u>BY AGE:<\/u> The <b>youngest workers<\/b> (aged 18 to 25) had the <b>most positive<\/b> view: 27% said their boss was bad for culture. From there, the percentage rose, <b>peaking at 38% among workers aged 56 to 60<\/b>. <em>(Note: Data for ages 61 and up was eliminated due to small sample size.)<\/em><b> <\/b><\/p>\n<p><img loading=\"lazy\" class=\"aligncenter size-full wp-image-1136\" src=\"https:\/\/cdn.comparably.com\/00000000\/b\/2017\/07\/3.png\" alt=\"3\" width=\"621\" height=\"213\" srcset=\"https:\/\/cdn.comparably.com\/00000000\/b\/2017\/07\/3-300x103.png 300w, https:\/\/cdn.comparably.com\/00000000\/b\/2017\/07\/3.png 621w\" sizes=\"(max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 984px) 61vw, (max-width: 1362px) 45vw, 600px\" \/><\/p>\n<hr \/>\n<p><b>Communication is the No. 1 thing people say they want their bosses to improve (50%).<\/b><\/p>\n<p>The second most popular response was \u201caccountability\u201d (20%), followed by \u201cpositivity\u201d (14%), \u201chonesty\u201d (9%), and \u201cwork ethic\u201d (7%).<\/p>\n<p><b> <\/b><u>BY GENDER:<\/u> Women and men were <b>almost identical<\/b> in their responses.<\/p>\n<p><img loading=\"lazy\" class=\"aligncenter size-full wp-image-1137\" src=\"https:\/\/cdn.comparably.com\/00000000\/b\/2017\/07\/1-3.png\" alt=\"1\" width=\"584\" height=\"233\" srcset=\"https:\/\/cdn.comparably.com\/00000000\/b\/2017\/07\/1-3-300x120.png 300w, https:\/\/cdn.comparably.com\/00000000\/b\/2017\/07\/1-3.png 584w\" sizes=\"(max-width: 584px) 85vw, 584px\" \/><\/p>\n<p><u>BY AGE:<\/u> Workers in their <b>older years<\/b> were <b>more likely<\/b> to choose \u201ccommunication\u201d than workers in their <b>younger years<\/b>. For example, 44% of workers aged 18 to 25 chose \u201ccommunication\u201d as their top priority vs. 59% of workers aged 56 to 60.<\/p>\n<p><u><\/u>Workers aged 18 to 25:<\/p>\n<p><img loading=\"lazy\" class=\"aligncenter size-full wp-image-1138\" src=\"https:\/\/cdn.comparably.com\/00000000\/b\/2017\/07\/2-2.png\" alt=\"2\" width=\"475\" height=\"257\" srcset=\"https:\/\/cdn.comparably.com\/00000000\/b\/2017\/07\/2-2-300x162.png 300w, https:\/\/cdn.comparably.com\/00000000\/b\/2017\/07\/2-2.png 475w\" sizes=\"(max-width: 475px) 85vw, 475px\" \/><\/p>\n<p>Workers aged 56 to 60:<\/p>\n<p><img loading=\"lazy\" class=\"aligncenter size-full wp-image-1139\" src=\"https:\/\/cdn.comparably.com\/00000000\/b\/2017\/07\/3-1.png\" alt=\"3\" width=\"465\" height=\"258\" srcset=\"https:\/\/cdn.comparably.com\/00000000\/b\/2017\/07\/3-1-300x166.png 300w, https:\/\/cdn.comparably.com\/00000000\/b\/2017\/07\/3-1.png 465w\" sizes=\"(max-width: 465px) 85vw, 465px\" \/><\/p>\n<hr \/>\n<p><b>About a third of people think they could do a better job if they were in their manager\u2019s shoes.<\/b><\/p>\n<p><u>BY GENDER: <\/u><b>Men and women were about even<\/b> in their responses (36% men vs. 34% women said they would do a better job than their boss).<\/p>\n<p><img loading=\"lazy\" class=\"aligncenter size-full wp-image-1140\" src=\"https:\/\/cdn.comparably.com\/00000000\/b\/2017\/07\/1-4.png\" alt=\"1\" width=\"519\" height=\"85\" srcset=\"https:\/\/cdn.comparably.com\/00000000\/b\/2017\/07\/1-4-300x49.png 300w, https:\/\/cdn.comparably.com\/00000000\/b\/2017\/07\/1-4.png 519w\" sizes=\"(max-width: 519px) 85vw, 519px\" \/><\/p>\n<p><u>BY DEPARTMENT:<\/u> Workers in <b>business development<\/b> and <b>legal <\/b>were more likely than any other group to feel this way (53% and 45%, respectively). <b>HR<\/b> workers were least likely, at only 24%.<\/p>\n<p><img loading=\"lazy\" class=\"aligncenter size-full wp-image-1141\" src=\"https:\/\/cdn.comparably.com\/00000000\/b\/2017\/07\/2-3.png\" alt=\"2\" width=\"567\" height=\"367\" srcset=\"https:\/\/cdn.comparably.com\/00000000\/b\/2017\/07\/2-3-300x194.png 300w, https:\/\/cdn.comparably.com\/00000000\/b\/2017\/07\/2-3.png 567w\" sizes=\"(max-width: 567px) 85vw, 567px\" \/><\/p>\n<p><u>BY AGE:<\/u> Confidence in one\u2019s ability to better do their boss\u2019s job <b>generally strengthened with age<\/b>, though dipped slightly for the 56 to 60 age group (31%). Those aged 41 to 45 were <b>most confident<\/b>: 35% of them were sure they could their boss\u2019s job better.<em> (Note: Data for ages 61 and up was eliminated due to small sample size.)<\/em><\/p>\n<p><img loading=\"lazy\" class=\"aligncenter size-full wp-image-1142\" src=\"https:\/\/cdn.comparably.com\/00000000\/b\/2017\/07\/3-2.png\" alt=\"3\" width=\"612\" height=\"201\" srcset=\"https:\/\/cdn.comparably.com\/00000000\/b\/2017\/07\/3-2-300x99.png 300w, https:\/\/cdn.comparably.com\/00000000\/b\/2017\/07\/3-2.png 612w\" sizes=\"(max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 984px) 61vw, (max-width: 1362px) 45vw, 600px\" \/><\/p>\n<p><u>BY EDUCATION LEVEL:<\/u> 53% of employees with a <b>high-school education level<\/b> selected \u201cyes\u201d when asked whether they would do a better job in their boss\u2019s shoes. Only 32% of employees with a <b>Bachelor\u2019s degree<\/b> responded the same.<b> <img loading=\"lazy\" class=\"aligncenter size-full wp-image-1143\" src=\"https:\/\/cdn.comparably.com\/00000000\/b\/2017\/07\/4.png\" alt=\"4\" width=\"624\" height=\"160\" srcset=\"https:\/\/cdn.comparably.com\/00000000\/b\/2017\/07\/4-300x77.png 300w, https:\/\/cdn.comparably.com\/00000000\/b\/2017\/07\/4.png 624w\" sizes=\"(max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 984px) 61vw, (max-width: 1362px) 45vw, 600px\" \/><\/b><\/p>\n<hr \/>\n<p><b>The first thing people would improve if they were the boss is \u201cvision and strategy\u201d (33%).<\/b><\/p>\n<p>The next most popular response was \u201cimprove office culture\u201d (23%), followed by and \u201cincrease employee pay\u201d (22%). The lowest priorities were \u201cmake a better product\u201d (16%), and \u201ccut expenses\u201d (6%).<\/p>\n<p><img loading=\"lazy\" class=\"aligncenter size-full wp-image-1144\" src=\"https:\/\/cdn.comparably.com\/00000000\/b\/2017\/07\/1-5.png\" alt=\"1\" width=\"620\" height=\"183\" srcset=\"https:\/\/cdn.comparably.com\/00000000\/b\/2017\/07\/1-5-300x89.png 300w, https:\/\/cdn.comparably.com\/00000000\/b\/2017\/07\/1-5.png 620w\" sizes=\"(max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 984px) 61vw, (max-width: 1362px) 45vw, 600px\" \/><\/p>\n<p><u>BY DEPARTMENT:<\/u> Workers in <b>administrative roles<\/b> and <b>customer support<\/b> were the only people who ranked \u201cincrease employee pay\u201d <b>above<\/b> improving strategy and vision. Workers in <b>finance<\/b> were unique in that they ranked \u201cvision and strategy\u201d<b> just as importantly <\/b>as \u201cincrease employee pay\u201d and \u201cimprove office culture.\u201d<\/p>\n<p>Administrative:<\/p>\n<p><img loading=\"lazy\" class=\"aligncenter size-full wp-image-1145\" src=\"https:\/\/cdn.comparably.com\/00000000\/b\/2017\/07\/2-4.png\" alt=\"2\" width=\"302\" height=\"174\" srcset=\"https:\/\/cdn.comparably.com\/00000000\/b\/2017\/07\/2-4-300x173.png 300w, https:\/\/cdn.comparably.com\/00000000\/b\/2017\/07\/2-4.png 302w\" sizes=\"(max-width: 302px) 85vw, 302px\" \/><\/p>\n<p>Customer Support:<\/p>\n<p><img loading=\"lazy\" class=\"aligncenter size-full wp-image-1146\" src=\"https:\/\/cdn.comparably.com\/00000000\/b\/2017\/07\/3-3.png\" alt=\"3\" width=\"301\" height=\"172\" srcset=\"https:\/\/cdn.comparably.com\/00000000\/b\/2017\/07\/3-3-300x171.png 300w, https:\/\/cdn.comparably.com\/00000000\/b\/2017\/07\/3-3.png 301w\" sizes=\"(max-width: 301px) 85vw, 301px\" \/><\/p>\n<p>Finance:<\/p>\n<p><img loading=\"lazy\" class=\"aligncenter size-full wp-image-1147\" src=\"https:\/\/cdn.comparably.com\/00000000\/b\/2017\/07\/4-1.png\" alt=\"4\" width=\"306\" height=\"174\" srcset=\"https:\/\/cdn.comparably.com\/00000000\/b\/2017\/07\/4-1-300x171.png 300w, https:\/\/cdn.comparably.com\/00000000\/b\/2017\/07\/4-1.png 306w\" sizes=\"(max-width: 306px) 85vw, 306px\" \/><u>BY DEPARTMENT:<\/u> The only age group that <b>didn\u2019t<\/b> rank vision and strategy as No. 1 was the 18 to 25 set \u2014 the youngest workers surveyed. Twenty-seven percent of them chose \u201cincrease employee pay,\u201d slightly more than the 24% who chose \u201cvision and strategy.\u201d<\/p>\n<p><img loading=\"lazy\" class=\"aligncenter size-full wp-image-1148\" src=\"https:\/\/cdn.comparably.com\/00000000\/b\/2017\/07\/5.png\" alt=\"5\" width=\"444\" height=\"244\" srcset=\"https:\/\/cdn.comparably.com\/00000000\/b\/2017\/07\/5-300x165.png 300w, https:\/\/cdn.comparably.com\/00000000\/b\/2017\/07\/5.png 444w\" sizes=\"(max-width: 444px) 85vw, 444px\" \/><\/p>\n<p><u>BY CITY:<\/u> At 37%, the city of <b>Portland, Ore.,<\/b> had the highest percentage of respondents who chose \u201cvision and strategy.\u201d <b>Boston<\/b> and <b>Chicago<\/b> were close behind, each with 35% of the vote.<\/p>\n<p>Portland:<\/p>\n<p><img loading=\"lazy\" class=\"aligncenter size-full wp-image-1149\" src=\"https:\/\/cdn.comparably.com\/00000000\/b\/2017\/07\/6.png\" alt=\"6\" width=\"362\" height=\"205\" srcset=\"https:\/\/cdn.comparably.com\/00000000\/b\/2017\/07\/6-300x170.png 300w, https:\/\/cdn.comparably.com\/00000000\/b\/2017\/07\/6.png 362w\" sizes=\"(max-width: 362px) 85vw, 362px\" \/><\/p>\n<p>Boston:<\/p>\n<p><img loading=\"lazy\" class=\"aligncenter size-full wp-image-1150\" src=\"https:\/\/cdn.comparably.com\/00000000\/b\/2017\/07\/7.png\" alt=\"7\" width=\"369\" height=\"202\" srcset=\"https:\/\/cdn.comparably.com\/00000000\/b\/2017\/07\/7-300x164.png 300w, https:\/\/cdn.comparably.com\/00000000\/b\/2017\/07\/7.png 369w\" sizes=\"(max-width: 369px) 85vw, 369px\" \/><\/p>\n<p>Chicago:<\/p>\n<p><b><img loading=\"lazy\" class=\"aligncenter size-full wp-image-1151\" src=\"https:\/\/cdn.comparably.com\/00000000\/b\/2017\/07\/8.png\" alt=\"8\" width=\"367\" height=\"206\" srcset=\"https:\/\/cdn.comparably.com\/00000000\/b\/2017\/07\/8-300x168.png 300w, https:\/\/cdn.comparably.com\/00000000\/b\/2017\/07\/8.png 367w\" sizes=\"(max-width: 367px) 85vw, 367px\" \/><\/b><\/p>\n<hr \/>\n<p><b>Just over 60% of people are comfortable giving their bosses negative feedback.<\/b><\/p>\n<p><u>BY GENDER<\/u>: Women are <b>less comfortable<\/b> giving their bosses negative feedback than men.<\/p>\n<p><img loading=\"lazy\" class=\"aligncenter size-full wp-image-1152\" src=\"https:\/\/cdn.comparably.com\/00000000\/b\/2017\/07\/1-6.png\" alt=\"1\" width=\"607\" height=\"78\" srcset=\"https:\/\/cdn.comparably.com\/00000000\/b\/2017\/07\/1-6-300x39.png 300w, https:\/\/cdn.comparably.com\/00000000\/b\/2017\/07\/1-6.png 607w\" sizes=\"(max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 984px) 61vw, (max-width: 1362px) 45vw, 600px\" \/><\/p>\n<p><u>BY DEPARTMENT AND GENDER<\/u>: <b>W<\/b><b>omen in executive roles, engineering, and customer support <\/b>were the most comfortable with giving their boss negative feedback, while <b>women in business development and legal<\/b> were the least comfortable.<\/p>\n<p>On the flipside, <b>men in HR and customer support<\/b> were the most comfortable with giving their boss negative feedback while <b>men in legal<\/b> were overwhelmingly the least comfortable. (Less than 40% of men and women in legal were comfortable giving their boss negative feedback.)<\/p>\n<p><img loading=\"lazy\" class=\"aligncenter size-full wp-image-1155\" src=\"https:\/\/cdn.comparably.com\/00000000\/b\/2017\/07\/2.jpg\" alt=\"2\" width=\"623\" height=\"295\" srcset=\"https:\/\/cdn.comparably.com\/00000000\/b\/2017\/07\/2-300x142.jpg 300w, https:\/\/cdn.comparably.com\/00000000\/b\/2017\/07\/2.jpg 623w\" sizes=\"(max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 984px) 61vw, (max-width: 1362px) 45vw, 600px\" \/> <img loading=\"lazy\" class=\"aligncenter size-full wp-image-1154\" src=\"https:\/\/cdn.comparably.com\/00000000\/b\/2017\/07\/2.3.png\" alt=\"2.3\" width=\"621\" height=\"452\" srcset=\"https:\/\/cdn.comparably.com\/00000000\/b\/2017\/07\/2.3-300x218.png 300w, https:\/\/cdn.comparably.com\/00000000\/b\/2017\/07\/2.3.png 621w\" sizes=\"(max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 984px) 61vw, (max-width: 1362px) 45vw, 600px\" \/><\/p>\n<p><u>BY AGE<\/u>: Sixty-six percent of workers aged 36 to 40 said they were <b>comfortable<\/b> giving feedback to the boss \u2014 the highest percentage of any age group. Workers younger and older than that were generally <b>less comfortable<\/b>, particularly those aged 18 to 25 and 41 to 45.<\/p>\n<p><img loading=\"lazy\" class=\"aligncenter size-full wp-image-1156\" src=\"https:\/\/cdn.comparably.com\/00000000\/b\/2017\/07\/AGE.jpg\" alt=\"AGE\" width=\"566\" height=\"182\" srcset=\"https:\/\/cdn.comparably.com\/00000000\/b\/2017\/07\/AGE-300x96.jpg 300w, https:\/\/cdn.comparably.com\/00000000\/b\/2017\/07\/AGE.jpg 566w\" sizes=\"(max-width: 566px) 85vw, 566px\" \/><\/p>\n<p><u>BY EDUCATION LEVEL<\/u>: Sixty-nine percent of employees with a <b>high school education level<\/b> said they were comfortable giving their boss feedback. The rate incrementally <b>declined <\/b>among those with a higher education, bottoming out at 55% among those with an <b>Associate\u2019s degree<\/b>.<\/p>\n<p><img loading=\"lazy\" class=\"aligncenter size-full wp-image-1153\" src=\"https:\/\/cdn.comparably.com\/00000000\/b\/2017\/07\/4-2.png\" alt=\"4\" width=\"580\" height=\"153\" srcset=\"https:\/\/cdn.comparably.com\/00000000\/b\/2017\/07\/4-2-300x79.png 300w, https:\/\/cdn.comparably.com\/00000000\/b\/2017\/07\/4-2.png 580w\" sizes=\"(max-width: 580px) 85vw, 580px\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The relationship workers have with their managers is one of the most important factors in employee retention. The role that managers play in shaping company culture is just as important. That\u2019s why Comparably took an in-depth look at how employees across the technology sector view their bosses. The data, which comes from 20,000\u00a0employees at small, &hellip; <a href=\"https:\/\/www.comparably.com\/blog\/study-bosses\/\" class=\"more-link\">Read full-story <i class=\"cm cm-right-chevron\"><\/i><\/a><\/p>\n","protected":false},"author":9,"featured_media":883,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[65,3],"tags":[46,92,86,19,85,87],"_links":{"self":[{"href":"https:\/\/www.comparably.com\/blog\/wp-json\/wp\/v2\/posts\/1131"}],"collection":[{"href":"https:\/\/www.comparably.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.comparably.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.comparably.com\/blog\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/www.comparably.com\/blog\/wp-json\/wp\/v2\/comments?post=1131"}],"version-history":[{"count":8,"href":"https:\/\/www.comparably.com\/blog\/wp-json\/wp\/v2\/posts\/1131\/revisions"}],"predecessor-version":[{"id":1163,"href":"https:\/\/www.comparably.com\/blog\/wp-json\/wp\/v2\/posts\/1131\/revisions\/1163"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.comparably.com\/blog\/wp-json\/wp\/v2\/media\/883"}],"wp:attachment":[{"href":"https:\/\/www.comparably.com\/blog\/wp-json\/wp\/v2\/media?parent=1131"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.comparably.com\/blog\/wp-json\/wp\/v2\/categories?post=1131"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.comparably.com\/blog\/wp-json\/wp\/v2\/tags?post=1131"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}