Comparably is excited to introduce our all-new Best Brands Award winners
Learn More
Esri is
Ranked
#273
in
Tech Brands
Brand Page
Esri
Marketing or Exec? Claim Your Free Account

Esri is ranked #273 in Tech Brands

About Esri's Brand

At Esri, we bring meaning to maps. We pioneer problem solving using geographic information systems (GIS) and believe The Science of Where can transform the world by unlocking data’s full potential in every organization. Our mapping and analytics software, ArcGIS, connects everyone, everywhere through a common visual language—maps—that inspires positive change in industry and society. Using this powerful platform to reveal deeper insight into their data, Esri users—developers, educators, industries, and governments around the globe—are creating the maps that run the world. Esri’s brand is ranked #827 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Esri. When compared to other organizations within the Tech industry, Esri is ranked #273. Among its major competitors, Esri is ranked in 2nd place for NPS while CGG is 1st, and CARTO is 3rd. Overall, Esri has a neutral social sentiment, when analyzing social media channels and online mentions.Their current valuation is $7.94M

Brand at a Glance

86%
Customer Loyalty
4.4/5
Product Quality
4/5
Pricing
4.1/5
Customer Service

Esri Ranking

Esri NPS

Esri's Net Promoter Score (NPS) is a 57 with 68% Promoters, 21% Passives, and 11% Detractors. Net Promoter Score tracks whether Esri's customers would recommend using the product based on a scale of -100 to 100.

Esri Overall NPS

57
NPS
68%Promoters
21%Passives
11%Detractors
Esri Overall NPS

Esri NPS Trend

-100
-50
0
50
100
Jun 2021
59
Jun 202159
Jul 2021
59
Jul 202159
Aug 2021
58
Aug 202158
Sep 2021
58
Sep 202158
Oct 2021
60
Oct 202160
Nov 2021
58
Nov 202158
Dec 2021
60
Dec 202160
Jan 2022
58
Jan 202258
Feb 2022
56
Feb 202256
Mar 2022
59
Mar 202259
Apr 2022
59
Apr 202259
May 2022
57
May 202257

How Other Brands Compare

Esri is ranked first for NPS among its competitors. Autodesk and Bentley Systems come in second and third, with DroneDeploy coming in at #4. Among those competitors, it is the lowest valued company behind Autodesk.

Sign Up for Brand Profile PRO to get the full Comparison data of Esri vs Competitors.

PRO Demo Our Brand Intelligence Solutions

Esri's Logo
Esri
Autodesk's Logo
Autodesk
Bentley Systems' Logo
Bentley Systems
DroneDeploy's Logo
DroneDeploy
Global Ranking#827#238#-#-
NPS57362312
Social Sentiment Calculated by analyzing social media and other online mentionsNeutralNeutral--
Valuation Updated every 24 hours for public companies$7.94M$62.34B$12.54B$250.00M

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Esri NPS by Gender

Male customers rated Esri's NPS 23 points higher than Female customers.

Sign Up for Brand Profile PRO to get the full NPS by Gender data of Esri.

Male

75

Esri's NPS was rated 75 by Male customers on Comparably.

Sign Up to learn about Esri's NPS Score rated by Male customers on Comparably.
75%
Promoters
25%
Passives
0%
Detractors

Female

52

Esri's NPS was rated 52 by Female customers on Comparably.

Sign Up to learn about Esri's NPS Score rated by Female customers on Comparably.
64%
Promoters
24%
Passives
12%
Detractors

Esri NPS by Ethnicity

Esri's NPS was rated the highest by Caucasian customers, and the lowest by Asian or Pacific Islander customers.

Sign Up for Brand Profile PRO to get the full NPS by Ethnicity data of Esri.
-100
-50
0
50
100
Caucasian
83
Caucasian83
Hispanic or Latino
60
Hispanic or Latino60
Asian or Pacific Islander
33
Asian or Pacific Islander33
Other
72
Other72

Esri NPS by Age

Esri's NPS was rated the highest by customers ages 46-50, and the lowest by customers ages 31-35.

Sign Up for Brand Profile PRO to get the full NPS by Ethnicity data of Esri.
0
20
40
60
80
100
Promoters
80%
Passives
20%
Detractors
0%
18-2580%20%0%
Promoters
75%
Passives
0%
Detractors
25%
26-3075%0%25%
Promoters
33%
Passives
50%
Detractors
17%
31-3533%50%17%
Promoters
43%
Passives
43%
Detractors
14%
36-4043%43%14%
Promoters
80%
Passives
20%
Detractors
0%
41-4580%20%0%
Promoters
83%
Passives
17%
Detractors
0%
46-5083%17%0%
Promoters
75%
Passives
25%
Detractors
0%
51-5575%25%0%

Esri NPS by Usage

Esri's NPS was rated the highest by customers who have used Esri's products/services for Less than 1 Year, and the lowest by customers with 5 to 10 Years of usage.

Sign Up for Brand Profile PRO to get the full NPS by Usage data of Esri.
-100
-50
0
50
100
Less than 1 Year
67
Less than 1 Year67
1 to 2 Years
60
1 to 2 Years60
2 to 5 Years
50
2 to 5 Years50
5 to 10 Years
29
5 to 10 Years29
Over 10 Years
66
Over 10 Years66

Esri NPS vs. Competitors

Compared to its competitors, Esri's NPS is rated right above CARTO, and is preceded by CGG.

Unlock Esri NPS vs. Competitors Data

Esri's Logo
VS
CGG's Logo
CARTO's Logo
Autodesk's Logo
Bentley Systems' Logo
Mapbox's Logo
DroneDeploy's Logo
Analytical Graphics' Logo

Sign Up for Brand Profile PRO to get the full Esri NPS vs. Competitors data and gain insights into your customers today.

PRO Demo Our Brand Intelligence Solutions

Esri NPS vs Companies in Tech

In the Tech industry, Esri's NPS is rated right above Spotify, and is preceded by Nintendo.

Unlock Esri NPS vs. Companies in Tech Data

Esri's Logo
VS
Peloton's Logo
Nintendo's Logo
Spotify's Logo
Apple's Logo
Netflix's Logo
Zoom Video Communications' Logo
Google's Logo
ROBLOX's Logo

Sign Up for Brand Profile PRO to get the full Esri NPS vs. Companies in Tech data and gain insights into your customers today.

PRO Demo Our Brand Intelligence Solutions

Esri Customer Reviews

Out of the 10 Esri customer reviews 9 were positive and 1 was constructive. Esri customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.

What do you value most about this brand?
The continuous efforts placed into improving their line of products and their commitment to the global community they serve.
Review from Oklahoma City, OK / Male / Other / 56-60
What do you value most about this brand?
Excellent product and good services
Review from Greensboro, NC / Male / African American/Black / 26-30
What do you value most about this brand?
Quality and very strong users support
Review from Female / Asian or Pacific Islander / 31-35
What do you value most about this brand?
Resources and tools available are amazing
Review from Male / Caucasian / 36-40
What do you value most about this brand?
Their mission, values and culture
Review from Male / Asian or Pacific Islander / 41-45

Esri Customer Loyalty

86%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

86% of Esri users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

PRO Demo Our Brand Intelligence Solutions

86
86%
14
14%
Esri Customer Loyalty

Esri Customer Loyalty Score by Gender

Female customers rated Esri's Customer Loyalty score 8% higher than Male customers.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of Esri.
Male
87%
Yes
Female
95%
Yes

Esri Customer Loyalty Score by Ethnicity

Esri's Customer Loyalty score was rated the highest by Asian or Pacific Islander customers, and the lowest by Hispanic or Latino customers.

% who answered "Yes"

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Esri.
100
out of 100
Caucasian
82
out of 100
Hispanic or Latino
100
out of 100
Asian or Pacific Islander
87
out of 100
Other

Esri Customer Loyalty Score by Age

Esri's Customer Loyalty score was rated the highest by customers ages 18-25, and the lowest by customers ages 26-30.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Esri.
0
20%
40%
60%
80%
100%
18-25
100%
18-25100%
26-30
55%
26-3055%
31-35
85%
31-3585%
36-40
74%
36-4074%
41-45
100%
41-45100%
46-50
85%
46-5085%
51-55
100%
51-55100%

Esri Customer Loyalty Score by Usage

Esri's Customer Loyalty score was rated the highest by customers who have used Esri's products/services for 1 to 2 Years, and the lowest by customers with 5 to 10 Years of usage.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.

Less than 1 Year
78%
1 to 2 Years
100%
2 to 5 Years
74%
5 to 10 Years
74%
Over 10 Years
100%

Esri Customer Loyalty Score by Industry

Esri's Customer Loyalty score was rated the highest by Education industry customers, and the lowest by Aerospace and Aviation industry customers.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.

Tech
87%
Aerospace and Aviation
70%
Education
100%
Government and Public Policy
100%

Esri Customer Loyalty vs. Competitors

Compared to its competitors, Esri's Customer Loyalty score is rated right above Mapbox.

COMPANYCustomer Loyalty Score
Esri86%
Mapbox80%
DroneDeploy80%
Autodesk79%
Bentley Systems69%
CARTO60%
CGGN/A
Analytical GraphicsN/A

Unlock Esri Customer Loyalty vs. Competitors Data

Esri's Logo
VS
Mapbox's Logo
DroneDeploy's Logo
Autodesk's Logo
Bentley Systems' Logo
CARTO's Logo
CGG's Logo
Analytical Graphics' Logo

Sign Up for Brand Profile PRO to get the full Esri Customer Loyalty vs. Competitors data and gain insights into your customers today.

PRO Demo Our Brand Intelligence Solutions

Customer Loyalty for Other Tech Brands

In the Tech industry, Esri's Customer Loyalty score is rated right below Spotify.

COMPANYCustomer Loyalty Score
Peloton90%
ROBLOX90%
Nintendo90%
Netflix88%
Google88%
Zoom Video Communications88%
Apple87%
Spotify87%
Esri86%

Unlock Esri Customer Loyalty vs. Companies in Tech Data

Esri's Logo
VS
Peloton's Logo
ROBLOX's Logo
Nintendo's Logo
Netflix's Logo
Google's Logo
Zoom Video Communications' Logo
Apple's Logo
Spotify's Logo

Sign Up for Brand Profile PRO to get the full Esri Customer Loyalty vs. Companies in Tech data and gain insights into your customers today.

PRO Demo Our Brand Intelligence Solutions

Esri Product Quality

4.4/5

Esri has an overall Product Quality score of 4.4 out of 5 stars rated by its users and customers.

Sign Up to unlock Esri's overall Product Quality score rated by its users and customers.

Esri Product Information

Esri serves markets in the United States. Esri supports iOS, Web, and Android devices and offers products for medium and large sized businesses.

Esri’s product quality score is a 4.4 out of 5 as rated by its users and customers. Reviewers from the Education industry rated Esri's product the highest. Reviewers from the Tech industry rated Esri the lowest at 4.4.

Website
http://www.esri.com
Company Size
1,001-5,000 Employees

Industry

Information Services
Tech
Big Data
Government & Legal

Languages Supported

English

Product Type

Artificial Intelligence Software
Machine Learning Software
Law Enforcement Software
Public Works Software
Public Transportation Software
Location Intelligence Software
GIS Software

Quick Insights into Esri Product Quality

Esri's Product Quality score was rated highest by customers ages 41-45, and rated lowest by customers ages 26-30.

Sign Up Sign Up to unlock insights into how customers have ranked Esri's Product Quality.

Ranked Esri Product Quality the Highest

41-45
5
Education
5
5 to 10 Years
4.9

Ranked Esri Product Quality the Lowest

Less than 1 Year
4.2
Aerospace and Aviation
4.1
26-30
3.5

Esri Product Quality Score by Gender

Female customers rated Esri's Product Quality score 0.2 stars higher than Male customers.

Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Esri.

Male

4.5/5

Female

4.7/5

Esri Product Quality Score by Ethnicity

Esri's Product Quality score was rated the highest by Caucasian customers, and the lowest by Hispanic or Latino customers.

Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Esri.
0
1
2
3
4
5
Caucasian
4.8
Caucasian4.8
Hispanic or Latino
4.3
Hispanic or Latino4.3
Asian or Pacific Islander
4.6
Asian or Pacific Islander4.6
Other
4.7
Other4.7

Esri Product Quality Score by Age

Esri's Product Quality score was rated the highest by customers ages 41-45, and the lowest by customers ages 26-30.

Sign Up for Brand Profile PRO to get the full Product Quality by Age data of Esri.
0
1
2
3
4
5
18-25
4.6
18-254.6
26-30
3.5
26-303.5
31-35
4.2
31-354.2
36-40
4.4
36-404.4
41-45
5
41-455
46-50
4.8
46-504.8
51-55
4.7
51-554.7

Esri Product Quality Score by Usage

Esri's Product Quality score was rated the highest by customers who have used Esri's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.

Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.

Less than 1 Year
4.2
1 to 2 Years
4.5
2 to 5 Years
4.2
5 to 10 Years
4.9
Over 10 Years
4.7

Esri Product Quality Score by Industry

Esri's Product Quality score was rated the highest by Education industry customers, and the lowest by Aerospace and Aviation industry customers.

Sign Up for Brand Profile PRO to get the full Product Quality by Industry data.

Tech
4.4
Aerospace and Aviation
4.1
Architecture and Planning
4.4
Education
5
Environmental Services
4.6
Government and Public Policy
4.6
Healthcare, Hospitals and Medicine
4.3
Mechanical, Civil or Industrial Engineering
4.6
Energy and Manufacturing
4.7
Food and Beverages
4.3
Government & Legal
4.7

Esri Product Quality vs. Competitors

Compared to its competitors, Esri's Product Quality score is rated right above Autodesk.

COMPANYProduct Quality Score
Esri4.4/5
Autodesk4.1/5
CARTO4/5
Bentley Systems3.9/5
Mapbox3.3/5
DroneDeploy2.9/5
CGG1.5/5
Analytical GraphicsN/A

Unlock Esri Product Quality vs. Competitors Data

Esri's Logo
VS
Autodesk's Logo
CARTO's Logo
Bentley Systems' Logo
Mapbox's Logo
DroneDeploy's Logo
CGG's Logo
Analytical Graphics' Logo

Sign Up for Brand Profile PRO to get the full Esri Product Quality vs. Competitors data and gain insights into your customers today.

PRO Demo Our Brand Intelligence Solutions

Product Quality for Other Tech Brands

In the Tech industry, Esri's Product Quality score is rated right above Apple, and is preceded by Nintendo.

COMPANYProduct Quality Score
Peloton4.5/5
Zoom Video Communications4.5/5
Nintendo4.5/5
Esri4.4/5
Apple4.4/5
Netflix4.3/5
Spotify4.3/5
Google4.3/5
ROBLOX4.1/5

Unlock Esri Product Quality vs. Companies in Tech Data

Esri's Logo
VS
Peloton's Logo
Zoom Video Communications' Logo
Nintendo's Logo
Apple's Logo
Netflix's Logo
Spotify's Logo
Google's Logo
ROBLOX's Logo

Sign Up for Brand Profile PRO to get the full Esri Product Quality vs. Companies in Tech data and gain insights into your customers today.

PRO Demo Our Brand Intelligence Solutions

Esri Pricing

Esri ROI & Value For Money

4/5

Esri has a value for money and ROI score of 4 out of 5 stars rated by its users and customers.

Sign Up to unlock Esri's overall ROI score rated by its users and customers.

Esri Pricing Plans

Esri has a pricing structure that accommodates medium and large businesses.

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Aerospace and Aviation industry. The users from the Non-Profit industry think that they had the lowest ROI from Esri.

Who Uses Esri?

Medium Businesses
Large Enterprises

Quick Insights into Esri ROI

Esri's ROI score was rated highest by customers from the Aerospace and Aviation industry, and rated lowest by customers from the Non-Profit industry.

Sign Up Sign Up to unlock insights into how customers have ranked Esri's ROI score.

Ranked Esri ROI the Highest

Aerospace and Aviation
5
18-25
4.7
Caucasian
4.7

Ranked Esri ROI the Lowest

2 to 5 Years
3.9
31-35
3.6
Non-Profit
3.3

Esri ROI Score by Gender

Male customers rated Esri's ROI score 0.2 stars higher than Female customers.

Sign Up for Brand Profile PRO to get the full ROI by Gender data of Esri.

Male

4.5/5

Female

4.3/5

Esri ROI Score by Ethnicity

Esri's ROI score was rated the highest by Caucasian customers, and the lowest by Asian or Pacific Islander customers.

Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Esri.
0
1
2
3
4
5
Caucasian
4.7
Caucasian4.7
Hispanic or Latino
4.3
Hispanic or Latino4.3
Asian or Pacific Islander
4.1
Asian or Pacific Islander4.1
Other
4.3
Other4.3

Esri ROI Score by Age

Esri's ROI score was rated the highest by customers ages 18-25, and the lowest by customers ages 31-35.

Sign Up for Brand Profile PRO to get the full ROI by Age data of Esri.
0
1
2
3
4
5
18-25
4.7
18-254.7
26-30
4.1
26-304.1
31-35
3.6
31-353.6
36-40
4.3
36-404.3
41-45
4.6
41-454.6
46-50
4.1
46-504.1
51-55
4.7
51-554.7

Esri ROI Score by Usage

Esri's ROI score was rated the highest by customers who have used Esri's products/services for Less than 1 Year, and the lowest by customers with 2 to 5 Years of usage.

Sign Up for Brand Profile PRO to get the full ROI by Usage data.

Less than 1 Year
4.4
1 to 2 Years
4.2
2 to 5 Years
3.9
5 to 10 Years
4.1
Over 10 Years
4.3

Esri ROI Score by Industry

Esri's ROI score was rated the highest by Aerospace and Aviation industry customers, and the lowest by Non-Profit industry customers.

Sign Up for Brand Profile PRO to get the full ROI by Industry data.

Tech
3.9
Aerospace and Aviation
5
Architecture and Planning
4
Education
4.5
Environmental Services
4.6
Government and Public Policy
4.4
Mechanical, Civil or Industrial Engineering
4.1
Non-Profit
3.3
Energy and Manufacturing
4.5
Utilities
3.8
Government & Legal
3.8

Esri Pricing vs. Competitors

Compared to its competitors, Esri's ROI score is rated right above Autodesk.

COMPANYPricing Score
Esri4/5
Autodesk3.9/5
Bentley Systems3.8/5
CARTO3.8/5
Mapbox3.3/5
DroneDeploy3.1/5
CGGN/A
Analytical GraphicsN/A

Unlock Esri ROI vs. Competitors Data

Esri's Logo
VS
Autodesk's Logo
Bentley Systems' Logo
CARTO's Logo
Mapbox's Logo
DroneDeploy's Logo
CGG's Logo
Analytical Graphics' Logo

Sign Up for Brand Profile PRO to get the full Esri ROI vs. Competitors data and gain insights into your customers today.

PRO Demo Our Brand Intelligence Solutions

ROI for Other Tech Brands

In the Tech industry, Esri's ROI score is rated right above Netflix, and is preceded by Apple.

COMPANYPricing Score
Peloton4.4/5
Zoom Video Communications4.2/5
Google4.1/5
Spotify4.1/5
Nintendo4.1/5
Apple4.1/5
Esri4/5
Netflix4/5
ROBLOX3.9/5

Unlock Esri ROI vs. Companies in Tech Data

Esri's Logo
VS
Peloton's Logo
Zoom Video Communications' Logo
Google's Logo
Spotify's Logo
Nintendo's Logo
Apple's Logo
Netflix's Logo
ROBLOX's Logo

Sign Up for Brand Profile PRO to get the full Esri ROI vs. Companies in Tech data and gain insights into your customers today.

PRO Demo Our Brand Intelligence Solutions

Esri Customer Service

4.1/5

Esri has an overall Customer Service score of 4.1 out of 5 stars rated by its users and customers.

Sign Up to unlock Esri's overall Customer Service score rated by its users and customers.

About Esri's Customer Service

Address

380 New York St, Redlands, CA 92373


Website

http://www.esri.com


Phone Number

1 (800) 447-9778

Quick Insights into Esri Customer Service

Esri's Customer Service score was rated highest by customers from the Aerospace and Aviation industry, and rated lowest by customers who have used Esri's products/services for 2 to 5 Years.

Sign Up Sign Up to unlock insights into how customers have ranked Esri's Customer Service score.

Ranked Esri Customer Service the Highest

Aerospace and Aviation
4.8
18-25
4.7
Caucasian
4.5

Ranked Esri Customer Service the Lowest

Tech
4
36-40
3.8
2 to 5 Years
3.4

Esri Customer Service Score by Gender

Female customers rated Esri's Customer Service score 0.1 stars higher than Male customers.

Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Esri.

Male

4.3/5

Female

4.4/5

Esri Customer Service Score by Ethnicity

Esri's Customer Service score was rated the highest by Caucasian customers, and the lowest by Asian or Pacific Islander customers.

Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Esri.
0
1
2
3
4
5
Caucasian
4.5
Caucasian4.5
Hispanic or Latino
4.3
Hispanic or Latino4.3
Asian or Pacific Islander
4.1
Asian or Pacific Islander4.1
Other
4.5
Other4.5

Esri Customer Service Score by Age

Esri's Customer Service score was rated the highest by customers ages 18-25, and the lowest by customers ages 36-40.

Sign Up for Brand Profile PRO to get the full Customer Service by Age data of Esri.
0
1
2
3
4
5
18-25
4.7
18-254.7
26-30
4.1
26-304.1
31-35
4.1
31-354.1
36-40
3.8
36-403.8
41-45
4.4
41-454.4
46-50
4
46-504
51-55
4.7
51-554.7

Esri Customer Service Score by Usage

Esri's Customer Service score was rated the highest by customers who have used Esri's products/services for 5 to 10 Years, and the lowest by customers with 2 to 5 Years of usage.

Sign Up for Brand Profile PRO to get the full Customer Service by Usage data.

Less than 1 Year
4.4
1 to 2 Years
4.1
2 to 5 Years
3.4
5 to 10 Years
4.4
Over 10 Years
4.3

Esri Customer Service Score by Industry

Esri's Customer Service score was rated the highest by Aerospace and Aviation industry customers, and the lowest by Tech industry customers.

Sign Up for Brand Profile PRO to get the full Customer Service by Industry data.

Tech
4
Aerospace and Aviation
4.8
Education
4.6
Government and Public Policy
4.4

Esri Customer Service vs. Competitors

Compared to its competitors, Esri's Customer Service score is rated right above Bentley Systems.

COMPANYCustomer Service Score
Esri4.1/5
Bentley Systems3.8/5
Autodesk3.8/5
DroneDeploy3.4/5
Mapbox3.1/5
CARTO2.1/5
CGGN/A
Analytical GraphicsN/A

Unlock Esri Customer Service vs. Competitors Data

Esri's Logo
VS
Bentley Systems' Logo
Autodesk's Logo
DroneDeploy's Logo
Mapbox's Logo
CARTO's Logo
CGG's Logo
Analytical Graphics' Logo

Sign Up for Brand Profile PRO to get the full Esri Customer Service vs. Competitors data and gain insights into your customers today.

PRO Demo Our Brand Intelligence Solutions

Customer Service for Other Tech Brands

In the Tech industry, Esri's Customer Service score is rated right above Zoom Video Communications, and is preceded by Apple.

COMPANYCustomer Service Score
Peloton4.3/5
Apple4.2/5
Esri4.1/5
Zoom Video Communications4.1/5
Netflix4.1/5
Google4.1/5
Spotify4.1/5
Nintendo4.1/5
ROBLOX3.7/5

Unlock Esri Customer Service vs. Companies in Tech Data

Esri's Logo
VS
Peloton's Logo
Apple's Logo
Zoom Video Communications' Logo
Netflix's Logo
Google's Logo
Spotify's Logo
Nintendo's Logo
ROBLOX's Logo

Sign Up for Brand Profile PRO to get the full Esri Customer Service vs. Companies in Tech data and gain insights into your customers today.

PRO Demo Our Brand Intelligence Solutions

Esri as an Employer

4.0/5

Esri has a 4.0/5 stars for its overall company culture rated by their employees

  Esri CEO
top
5%
CEO of Esri

In the Top 5% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Esri scored a 57 for Net Promoter Score and a 16 for Employee Net Promoter Score. NPS gauges how likely a customer of Esri would recommend the brand to a friend. ENPS measures how likely Esri employees would recommend working at Esri to a friend.

Net Promoter Score

57
NPS Score
68%Promoters
21%Passive
11%Detractors

Employee Net Promoter Score

16
eNPS Score
43%Promoters
30%Passive
27%Detractors

Global Ranking Snapshot

Esri is ranked #827 in the Global Top 100 Brands. It ranks just behind Panasonic and just ahead of Amway Corporation.

RANKCOMPANYCEOINDUSTRY
825
Barry-Wehmiller  Barry-Wehmiller CEO
Robert Chapman
Energy and Manufacturing
826
Panasonic  Panasonic CEO
Yuki Kasumi
Energy and Manufacturing
827
Esri  Esri CEO
Jack Dangermond
Tech
828
Amway Corporation  Amway Corporation CEO
Milind Pant
Consumer Goods
829
Burns & McDonnell  Burns & McDonnell CEO
Ray Kowalik
Tech
830
Betterment  Betterment CEO
Jonathan Stein
Banking and Financial Services
831
Converse  Converse CEO
G. Scott Uzzell
Fashion and Beauty

Tech Ranking Snapshot

Esri is ranked #273 in the Tech Industry. It ranks just behind Panasonic and just ahead of Burns & McDonnell.

RANKCOMPANYLocation
271
Arista Networks
Santa Clara, CA
272
Panasonic
Osage, OK
273
Esri
Redlands, CA
274
Burns & McDonnell
Kansas City, MO
275
Zenoti
Mercer Island, WA
276
Zalora
277
ASML