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Hewlett Packard Enterprise is
Ranked
#88
in
Tech Brands
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Hewlett Packard Enterprise
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Hewlett Packard Enterprise is ranked #88 in Tech Brands

About Hewlett Packard Enterprise's Brand

Hewlett Packard Enterprise advances the way people live and work. Hewlett Packard Enterprise’s brand is ranked #320 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Hewlett Packard Enterprise. When compared to other organizations within the Tech industry, Hewlett Packard Enterprise is ranked #88. Among its major competitors, Hewlett Packard Enterprise is ranked in 7th place for NPS while Extreme Networks is 1st, and Atlassian is 2nd. Overall, Hewlett Packard Enterprise has a neutral social sentiment, when analyzing social media channels and online mentions.Their current market cap is $20.43B

Brand at a Glance

79%
Customer Loyalty
3.5/5
Product Quality
3.6/5
Pricing
3.5/5
Customer Service
Hewlett Packard Enterprise CMO
  Hewlett Packard Enterprise CMO

Jim Jackson

Jim Jackson serves as the Chief Marketing Officer of Hewlett Packard Enterprise. Jim started at Hewlett Packard Enterprise in June of 2018. Jim currently resides in the Greater Denver Area.

Hewlett Packard Enterprise Ranking

Hewlett Packard Enterprise NPS

Hewlett Packard Enterprise's Net Promoter Score (NPS) is a 12 with 44% Promoters, 24% Passives, and 32% Detractors. Net Promoter Score tracks whether Hewlett Packard Enterprise's customers would recommend using the product based on a scale of -100 to 100.

Hewlett Packard Enterprise Overall NPS

12
NPS
44%Promoters
24%Passives
32%Detractors
Hewlett Packard Enterprise Overall NPS

Hewlett Packard Enterprise NPS Trend

-100
-50
0
50
100
May 2021
17
May 202117
Jun 2021
14
Jun 202114
Jul 2021
24
Jul 202124
Aug 2021
19
Aug 202119
Sep 2021
22
Sep 202122
Oct 2021
19
Oct 202119
Nov 2021
23
Nov 202123
Dec 2021
22
Dec 202122
Jan 2022
18
Jan 202218
Feb 2022
20
Feb 202220
Apr 2022
18
Apr 202218
May 2022
12
May 202212

How Other Brands Compare

Hewlett Packard Enterprise is ranked #4 for NPS among its competitors. Dell Technologies and IBM come in first and second, with Oracle coming in at third. Among those competitors, it is the lowest valued company behind Oracle.

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Hewlett Packard Enterprise's Logo
Hewlett Packard Enterprise
IBM's Logo
IBM
Dell Technologies' Logo
Dell Technologies
Oracle's Logo
Oracle
Global Ranking#320#106#121#173
NPS12303119
Social Sentiment Calculated by analyzing social media and other online mentionsNeutralNeutralNegativeNeutral
Valuation Updated every 24 hours for public companies$20.43B$119.05B$58.48B$207.07B

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Hewlett Packard Enterprise NPS by Gender

Hewlett Packard Enterprise's NPS was rated 34 by Male customers on Comparably.

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Male

34

Hewlett Packard Enterprise's NPS was rated 34 by Male customers on Comparably.

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56%
Promoters
22%
Passives
22%
Detractors

Female

N/A

Hewlett Packard Enterprise's NPS is not yet rated by Female customers.

Sign Up to learn about Hewlett Packard Enterprise's NPS Score rated by Female customers on Comparably.
0%
Promoters
0%
Passives
0%
Detractors

Hewlett Packard Enterprise NPS by Ethnicity

Hewlett Packard Enterprise's NPS was rated 0 points by Caucasian customers on Comparably.

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-100
-50
0
50
100
Caucasian
0
Caucasian0

Hewlett Packard Enterprise NPS by Age

Hewlett Packard Enterprise's NPS was rated 49 points by customers ages 31-35 on Comparably.

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0
20
40
60
80
100
Promoters
66%
Passives
17%
Detractors
17%
31-3566%17%17%

Hewlett Packard Enterprise NPS by Usage

Hewlett Packard Enterprise's NPS was rated the highest by customers who have used Hewlett Packard Enterprise's products/services for Less than 1 Year, and the lowest by customers with Over 10 Years of usage.

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-100
-50
0
50
100
Less than 1 Year
33
Less than 1 Year33
1 to 2 Years
25
1 to 2 Years25
Over 10 Years
0
Over 10 Years0

Hewlett Packard Enterprise NPS vs. Competitors

Compared to its competitors, Hewlett Packard Enterprise's NPS is rated right above UnifyCloud, and is preceded by Oracle.

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Hewlett Packard Enterprise's Logo
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Extreme Networks' Logo
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IBM's Logo
Unisys' Logo
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Quantum's Logo

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Hewlett Packard Enterprise NPS vs Companies in Tech

In the Tech industry, Hewlett Packard Enterprise's NPS is rated right below ROBLOX.

Unlock Hewlett Packard Enterprise NPS vs. Companies in Tech Data

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Peloton's Logo
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Hewlett Packard Enterprise Customer Reviews

Out of the 2 Hewlett Packard Enterprise customer reviews 2 were positive and 0 were constructive. Hewlett Packard Enterprise customer reviews reflect that all customers have a favorable experience using the products/services of the company.

What do you value most about this brand?
Good company and good products. The process and procedures are good. Good cutting edge technologies to work on. There is scope for huge learning and development. People are friendly. There is hug e support from the management side. Good company in storage networking abd edge computing and the qual
Review from San Francisco, CA / Male / Asian or Pacific Islander / 31-35
What do you value most about this brand?
Work life balance and vacationtime
Review from San Francisco, CA / Male / Caucasian / 56-60

Hewlett Packard Enterprise Customer Loyalty

79%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

79% of Hewlett Packard Enterprise users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

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79
79%
21
21%
Hewlett Packard Enterprise Customer Loyalty

Hewlett Packard Enterprise Customer Loyalty Score by Gender

Hewlett Packard Enterprise's Customer Loyalty score was rated 100 by Male customers on Comparably.

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Male
100%
Yes
Female
N/A
Yes

Hewlett Packard Enterprise Customer Loyalty Score by Ethnicity

Hewlett Packard Enterprise's Customer Loyalty score was rated 100% by Caucasian customers on Comparably.

% who answered "Yes"

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100
out of 100
Caucasian

Hewlett Packard Enterprise Customer Loyalty Score by Age

Hewlett Packard Enterprise's Customer Loyalty score was rated 85% by customers ages 31-35 on Comparably.

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0
20%
40%
60%
80%
100%
31-35
85%
31-3585%

Hewlett Packard Enterprise Customer Loyalty Score by Usage

Hewlett Packard Enterprise's Customer Loyalty score was rated the highest by customers who have used Hewlett Packard Enterprise's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year
70%
1 to 2 Years
100%
Over 10 Years
100%

Hewlett Packard Enterprise Customer Loyalty Score by Industry

Hewlett Packard Enterprise's Customer Loyalty score was rated 100% by Tech industry customers.

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Tech
100%

Hewlett Packard Enterprise Customer Loyalty vs. Competitors

Compared to its competitors, Hewlett Packard Enterprise's Customer Loyalty score is rated right above Atlassian, and is preceded by IBM.

Unlock Hewlett Packard Enterprise Customer Loyalty vs. Competitors Data

Hewlett Packard Enterprise's Logo
VS
UnifyCloud's Logo
Unisys' Logo
Extreme Networks' Logo
Dell Technologies' Logo
IBM's Logo
Atlassian's Logo
Oracle's Logo
Quantum's Logo

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Customer Loyalty for Other Tech Brands

In the Tech industry, Hewlett Packard Enterprise's Customer Loyalty score is rated right below Spotify.

Unlock Hewlett Packard Enterprise Customer Loyalty vs. Companies in Tech Data

Hewlett Packard Enterprise's Logo
VS
Peloton's Logo
ROBLOX's Logo
Nintendo's Logo
Netflix's Logo
Google's Logo
Zoom Video Communications' Logo
Apple's Logo
Spotify's Logo

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Hewlett Packard Enterprise Product Quality

3.5/5

Hewlett Packard Enterprise has an overall Product Quality score of 3.5 out of 5 stars rated by its users and customers.

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Hewlett Packard Enterprise Product Information

Hewlett Packard Enterprise’s product quality score is a 3.5 out of 5 as rated by its users and customers. Reviewers from the Tech industry rated Hewlett Packard Enterprise's product the highest.

Website
https://careers.hpe.com/
Company Size
10,000+ Employees

Industry

Tech
Big Data
Business Services
Enterprise

Quick Insights into Hewlett Packard Enterprise Product Quality

Hewlett Packard Enterprise's Product Quality score was rated highest by customers ages 31-35, and rated lowest by customers who have used Hewlett Packard Enterprise's products/services for Over 10 Years.

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Ranked Hewlett Packard Enterprise Product Quality the Highest

31-35
4.5
Less than 1 Year
4.3
Tech
4

Ranked Hewlett Packard Enterprise Product Quality the Lowest

Over 10 Years
3.5

Hewlett Packard Enterprise Product Quality Score by Gender

Hewlett Packard Enterprise's Product Quality score was rated 3.7 by Male customers on Comparably.

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Male

3.7/5

Female

N/A

Hewlett Packard Enterprise Product Quality Score by Ethnicity

Hewlett Packard Enterprise's Product Quality score was rated 3.8 stars by Caucasian customers on Comparably.

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0
1
2
3
4
5
Caucasian
3.8
Caucasian3.8

Hewlett Packard Enterprise Product Quality Score by Age

Hewlett Packard Enterprise's Product Quality score was rated 4.5 stars by customers ages 31-35 on Comparably.

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0
1
2
3
4
5
31-35
4.5
31-354.5

Hewlett Packard Enterprise Product Quality Score by Usage

Hewlett Packard Enterprise's Product Quality score was rated the highest by customers who have used Hewlett Packard Enterprise's products/services for Less than 1 Year, and the lowest by customers with Over 10 Years of usage.

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Less than 1 Year
4.3
1 to 2 Years
3.9
Over 10 Years
3.5

Hewlett Packard Enterprise Product Quality Score by Industry

Hewlett Packard Enterprise's Product Quality score was rated 4 stars by Tech industry customers.

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Tech
4

Hewlett Packard Enterprise Product Quality vs. Competitors

Compared to its competitors, Hewlett Packard Enterprise's Product Quality score is rated right above Quantum, and is preceded by Dell Technologies.

COMPANYProduct Quality Score
UnifyCloud5/5
Extreme Networks4.2/5
Atlassian4/5
IBM4/5
Oracle3.9/5
Unisys3.9/5
Dell Technologies3.8/5
Hewlett Packard Enterprise3.5/5
Quantum2.2/5

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Hewlett Packard Enterprise's Logo
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Atlassian's Logo
IBM's Logo
Oracle's Logo
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Dell Technologies' Logo
Quantum's Logo

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Product Quality for Other Tech Brands

In the Tech industry, Hewlett Packard Enterprise's Product Quality score is rated right below ROBLOX.

COMPANYProduct Quality Score
Peloton4.5/5
Nintendo4.5/5
Zoom Video Communications4.4/5
Apple4.4/5
Netflix4.3/5
Spotify4.3/5
Google4.3/5
ROBLOX4.1/5
Hewlett Packard Enterprise3.5/5

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Hewlett Packard Enterprise's Logo
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Netflix's Logo
Spotify's Logo
Google's Logo
ROBLOX's Logo

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Hewlett Packard Enterprise Pricing

Hewlett Packard Enterprise ROI & Value For Money

3.6/5

Hewlett Packard Enterprise has a value for money and ROI score of 3.6 out of 5 stars rated by its users and customers.

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Hewlett Packard Enterprise Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Tech industry.

Quick Insights into Hewlett Packard Enterprise ROI

Hewlett Packard Enterprise's ROI score was rated highest by customers ages 31-35, and rated lowest by customers who have used Hewlett Packard Enterprise's products/services for Over 10 Years.

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Ranked Hewlett Packard Enterprise ROI the Highest

31-35
4.4
Less than 1 Year
4
Tech
4

Ranked Hewlett Packard Enterprise ROI the Lowest

Over 10 Years
3.1

Hewlett Packard Enterprise ROI Score by Gender

Hewlett Packard Enterprise's ROI score was rated 3.7 by Male customers on Comparably.

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Male

3.7/5

Female

N/A

Hewlett Packard Enterprise ROI Score by Ethnicity

Hewlett Packard Enterprise's ROI score was rated 3.9 stars by Caucasian customers on Comparably.

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0
1
2
3
4
5
Caucasian
3.9
Caucasian3.9

Hewlett Packard Enterprise ROI Score by Age

Hewlett Packard Enterprise's ROI score was rated 4.4 stars by customers ages 31-35 on Comparably.

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0
1
2
3
4
5
31-35
4.4
31-354.4

Hewlett Packard Enterprise ROI Score by Usage

Hewlett Packard Enterprise's ROI score was rated the highest by customers who have used Hewlett Packard Enterprise's products/services for Less than 1 Year, and the lowest by customers with Over 10 Years of usage.

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Less than 1 Year
4
1 to 2 Years
3.5
Over 10 Years
3.1

Hewlett Packard Enterprise ROI Score by Industry

Hewlett Packard Enterprise's ROI score was rated 4 stars by Tech industry customers.

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Tech
4

Hewlett Packard Enterprise Pricing vs. Competitors

Compared to its competitors, Hewlett Packard Enterprise's ROI score is rated right above Quantum, and is preceded by Unisys.

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Hewlett Packard Enterprise's Logo
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UnifyCloud's Logo
Extreme Networks' Logo
Atlassian's Logo
IBM's Logo
Oracle's Logo
Dell Technologies' Logo
Unisys' Logo
Quantum's Logo

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ROI for Other Tech Brands

In the Tech industry, Hewlett Packard Enterprise's ROI score is rated right below ROBLOX.

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Hewlett Packard Enterprise Customer Service

3.5/5

Hewlett Packard Enterprise has an overall Customer Service score of 3.5 out of 5 stars rated by its users and customers.

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About Hewlett Packard Enterprise's Customer Service

Address

6280 America Center Dr., Palo Alto, CA 94088


Website

https://careers.hpe.com/


Phone Number

1-650-687-5817

Quick Insights into Hewlett Packard Enterprise Customer Service

Hewlett Packard Enterprise's Customer Service score was rated highest by Caucasian customers, and rated lowest by customers who have used Hewlett Packard Enterprise's products/services for Over 10 Years.

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Ranked Hewlett Packard Enterprise Customer Service the Highest

Caucasian
4.5
31-35
4.3
Tech
4.3

Ranked Hewlett Packard Enterprise Customer Service the Lowest

Over 10 Years
3.1

Hewlett Packard Enterprise Customer Service Score by Gender

Hewlett Packard Enterprise's Customer Service score was rated 4 by Male customers on Comparably.

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Male

4/5

Female

N/A

Hewlett Packard Enterprise Customer Service Score by Ethnicity

Hewlett Packard Enterprise's Customer Service score was rated 4.5 stars by Caucasian customers on Comparably.

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0
1
2
3
4
5
Caucasian
4.5
Caucasian4.5

Hewlett Packard Enterprise Customer Service Score by Age

Hewlett Packard Enterprise's Customer Service score was rated 4.3 stars by customers ages 31-35 on Comparably.

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0
1
2
3
4
5
31-35
4.3
31-354.3

Hewlett Packard Enterprise Customer Service Score by Usage

Hewlett Packard Enterprise's Customer Service score was rated the highest by customers who have used Hewlett Packard Enterprise's products/services for 1 to 2 Years, and the lowest by customers with Over 10 Years of usage.

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Less than 1 Year
4
1 to 2 Years
4.2
Over 10 Years
3.1

Hewlett Packard Enterprise Customer Service Score by Industry

Hewlett Packard Enterprise's Customer Service score was rated 4.3 stars by Tech industry customers.

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Tech
4.3

Hewlett Packard Enterprise Customer Service vs. Competitors

Compared to its competitors, Hewlett Packard Enterprise's Customer Service score is rated right above Quantum, and is preceded by Dell Technologies.

COMPANYCustomer Service Score
UnifyCloud4.5/5
Extreme Networks4.1/5
IBM4.1/5
Atlassian4.1/5
Unisys3.8/5
Oracle3.8/5
Dell Technologies3.7/5
Hewlett Packard Enterprise3.5/5
Quantum2.7/5

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IBM's Logo
Atlassian's Logo
Unisys' Logo
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Dell Technologies' Logo
Quantum's Logo

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Customer Service for Other Tech Brands

In the Tech industry, Hewlett Packard Enterprise's Customer Service score is rated right below ROBLOX.

COMPANYCustomer Service Score
Peloton4.3/5
Apple4.2/5
Zoom Video Communications4.1/5
Netflix4.1/5
Google4.1/5
Spotify4.1/5
Nintendo4.1/5
ROBLOX3.7/5
Hewlett Packard Enterprise3.5/5

Unlock Hewlett Packard Enterprise Customer Service vs. Companies in Tech Data

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Zoom Video Communications' Logo
Netflix's Logo
Google's Logo
Spotify's Logo
Nintendo's Logo
ROBLOX's Logo

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Hewlett Packard Enterprise as an Employer

2.8/5

Hewlett Packard Enterprise has a 2.8/5 stars for its overall company culture rated by their employees

  Hewlett Packard Enterprise CEO
top
10%
CEO of Hewlett Packard Enterprise

In the Top 10% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Hewlett Packard Enterprise scored a 12 for Net Promoter Score and a -20 for Employee Net Promoter Score. NPS gauges how likely a customer of Hewlett Packard Enterprise would recommend the brand to a friend. ENPS measures how likely Hewlett Packard Enterprise employees would recommend working at Hewlett Packard Enterprise to a friend.

Net Promoter Score

12
NPS Score
44%Promoters
24%Passive
32%Detractors

Employee Net Promoter Score

-20
eNPS Score
28%Promoters
24%Passive
48%Detractors

Global Ranking Snapshot

Hewlett Packard Enterprise is ranked #320 in the Global Top 100 Brands. It ranks just behind Fiserv and just ahead of AbbVie.

RANKCOMPANYCEOINDUSTRY
318
Staples  Staples CEO
J. Alexander Douglas
Retail
319
Fiserv  Fiserv CEO
Frank Bisignano
Banking and Financial Services
320
Hewlett Packard Enterprise  Hewlett Packard Enterprise CEO
Antonio Neri
Tech
321
AbbVie  AbbVie CEO
Richard Gonzalez
Health and Wellness
322
Gallup  Gallup CEO
Jim Clifton
Business and Consumer Services
323
Boston Scientific  Boston Scientific CEO
Michael Mahoney
Health and Wellness
324
Corning  Corning CEO
Wendell Weeks
Energy and Manufacturing

Tech Ranking Snapshot

Hewlett Packard Enterprise is ranked #88 in the Tech Industry. It ranks just behind Fiserv and just ahead of AbbVie.

RANKCOMPANYLocation
86
iFIT
Logan, UT
87
Fiserv
Brookfield, WI
88
Hewlett Packard Enterprise
Palo Alto, CA
89
AbbVie
Chicago, IL
90
Corning
Corning, NY
91
Texas Instruments
Dallas, TX
92
Twilio Inc.
San Francisco, CA