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Lockheed Martin is
Ranked
#25
in
Automotive and Transportation Brands
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Lockheed Martin
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Lockheed Martin is ranked #25 in Automotive and Transportation Brands

About Lockheed Martin's Brand

Lockheed Martin is a global security company engaged in the research, development, and manufacture of advanced technology systems and products. Lockheed Martin’s brand is ranked #418 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Lockheed Martin. When compared to other organizations within the Automotive and Transportation industry, Lockheed Martin is ranked #25. Among its major competitors, Lockheed Martin is ranked in 6th place for NPS while SpaceX is 1st, and SAIC is 2nd. Overall, Lockheed Martin has a very positive social sentiment, when analyzing social media channels and online mentions.Their current market cap is $114.36B

Brand at a Glance

78%
Customer Loyalty
3.9/5
Product Quality
3.9/5
Pricing
3.9/5
Customer Service

Lockheed Martin Ranking

Lockheed Martin NPS

Lockheed Martin's Net Promoter Score (NPS) is a 26 with 53% Promoters, 20% Passives, and 27% Detractors. Net Promoter Score tracks whether Lockheed Martin's customers would recommend using the product based on a scale of -100 to 100.

Lockheed Martin Overall NPS

26
NPS
53%Promoters
20%Passives
27%Detractors
Lockheed Martin Overall NPS

Lockheed Martin NPS Trend

-100
-50
0
50
100
Jun 2021
37
Jun 202137
Jul 2021
37
Jul 202137
Aug 2021
34
Aug 202134
Sep 2021
33
Sep 202133
Oct 2021
30
Oct 202130
Nov 2021
27
Nov 202127
Dec 2021
28
Dec 202128
Jan 2022
30
Jan 202230
Feb 2022
27
Feb 202227
Mar 2022
26
Mar 202226
Apr 2022
25
Apr 202225
May 2022
25
May 202225

How Other Brands Compare

Lockheed Martin is ranked second for NPS among its competitors. IBM and Boeing come in first and third, with Northrop Grumman Corporation coming in at #4. Among those competitors, it is the third most valued company behind Boeing.

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Lockheed Martin's Logo
Lockheed Martin
IBM's Logo
IBM
Boeing's Logo
Boeing
Northrop Grumman Corporation's Logo
Northrop Grumman Corporation
Global Ranking#418#106#132#177
NPS26302222
Social Sentiment Calculated by analyzing social media and other online mentionsVery PositiveNeutralNeutralNeutral
Valuation Updated every 24 hours for public companies$114.36B$119.05B$147.47B$54.60B

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Lockheed Martin NPS by Gender

Male customers rated Lockheed Martin's NPS 15 points higher than Female customers.

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Male

64

Lockheed Martin's NPS was rated 64 by Male customers on Comparably.

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64%
Promoters
36%
Passives
0%
Detractors

Female

49

Lockheed Martin's NPS was rated 49 by Female customers on Comparably.

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66%
Promoters
17%
Passives
17%
Detractors

Lockheed Martin NPS by Ethnicity

Lockheed Martin's NPS was rated the highest by Caucasian customers, and the lowest by Other customers.

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-100
-50
0
50
100
Caucasian
89
Caucasian89
African American/Black
34
African American/Black34
Other
0
Other0

Lockheed Martin NPS by Age

Lockheed Martin's NPS was rated the highest by customers ages 18-25, and the lowest by customers ages 36-40.

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0
20
40
60
80
100
Promoters
57%
Passives
29%
Detractors
14%
18-2557%29%14%
Promoters
50%
Passives
25%
Detractors
25%
36-4050%25%25%
Promoters
50%
Passives
33%
Detractors
17%
46-5050%33%17%

Lockheed Martin NPS by Usage

Lockheed Martin's NPS was rated the highest by customers who have used Lockheed Martin's products/services for Over 10 Years, and the lowest by customers with 1 to 2 Years of usage.

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-100
-50
0
50
100
Less than 1 Year
56
Less than 1 Year56
1 to 2 Years
11
1 to 2 Years11
2 to 5 Years
67
2 to 5 Years67
Over 10 Years
70
Over 10 Years70

Lockheed Martin NPS vs. Competitors

Compared to its competitors, Lockheed Martin's NPS is rated right above Boeing, and is preceded by BAE Systems.

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IBM's Logo
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Raytheon Technologies' Logo
KBR's Logo
Leidos' Logo
L3Harris Technologies' Logo
General Dynamics' Logo

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Lockheed Martin NPS vs Companies in Automotive and Transportation

In the Automotive and Transportation industry, Lockheed Martin's NPS is rated right below FedEx.

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Porsche's Logo
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Lockheed Martin Customer Reviews

Out of the 3 Lockheed Martin customer reviews 3 were positive and 0 were constructive. Lockheed Martin customer reviews reflect that all customers have a favorable experience using the products/services of the company.

What do you value most about this brand?
The great company values are key
Review from Baltimore, MD / Male / Other / 26-30
What do you value most about this brand?
Innovation culture, synergy, great talent
Review from Dallas, TX / Male / Caucasian / 66+
What do you value most about this brand?
Experience, Quality, Efficiency, and Time
Review from Baltimore, MD / Female / African American/Black / 36-40

Lockheed Martin Customer Loyalty

78%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

78% of Lockheed Martin users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

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78
78%
22
22%
Lockheed Martin Customer Loyalty

Lockheed Martin Customer Loyalty Score by Gender

Male customers rated Lockheed Martin's Customer Loyalty score 22% higher than Female customers.

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Male
92%
Yes
Female
70%
Yes

Lockheed Martin Customer Loyalty Score by Ethnicity

Lockheed Martin's Customer Loyalty score was rated the highest by African American/Black customers, and the lowest by Other customers.

% who answered "Yes"

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90
out of 100
Caucasian
100
out of 100
African American/Black
70
out of 100
Other

Lockheed Martin Customer Loyalty Score by Age

Lockheed Martin's Customer Loyalty score was rated the highest by customers ages 36-40, and the lowest by customers ages 46-50.

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0
20%
40%
60%
80%
100%
18-25
74%
18-2574%
36-40
78%
36-4078%
46-50
55%
46-5055%

Lockheed Martin Customer Loyalty Score by Usage

Lockheed Martin's Customer Loyalty score was rated the highest by customers who have used Lockheed Martin's products/services for 2 to 5 Years, and the lowest by customers with 1 to 2 Years of usage.

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Less than 1 Year
80%
1 to 2 Years
60%
2 to 5 Years
100%
Over 10 Years
91%

Lockheed Martin Customer Loyalty Score by Industry

Lockheed Martin's Customer Loyalty score was rated the highest by Tech industry customers, and the lowest by Accounting industry customers.

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Tech
90%
Accounting
82%
Aerospace and Aviation
87%

Lockheed Martin Customer Loyalty vs. Competitors

Compared to its competitors, Lockheed Martin's Customer Loyalty score is rated right above Leidos, and is preceded by KBR.

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Lockheed Martin's Logo
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Airbus' Logo
SpaceX's Logo
IBM's Logo
KBR's Logo
Leidos' Logo
General Dynamics' Logo
SAIC's Logo
Raytheon Technologies' Logo
Boeing's Logo
BAE Systems' Logo
Jacobs' Logo
Northrop Grumman Corporation's Logo
L3Harris Technologies' Logo

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Customer Loyalty for Other Automotive and Transportation Brands

In the Automotive and Transportation industry, Lockheed Martin's Customer Loyalty score is rated right above FedEx, and is preceded by BMW Group.

COMPANYCustomer Loyalty Score
Honda88%
Audi84%
Mercedes-Benz USA84%
Toyota84%
Porsche82%
Tesla Motors80%
BMW Group80%
Lockheed Martin78%
FedEx75%

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Toyota's Logo
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FedEx's Logo

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Lockheed Martin Product Quality

3.9/5

Lockheed Martin has an overall Product Quality score of 3.9 out of 5 stars rated by its users and customers.

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Lockheed Martin Product Information

Lockheed Martin’s product quality score is a 3.9 out of 5 as rated by its users and customers. Reviewers from the Tech industry rated Lockheed Martin's product the highest. Reviewers from the Accounting industry rated Lockheed Martin the lowest at 3.6.

Website
http://www.lockheedmartin.com
Company Size
10,000+ Employees

Industry

Aerospace and Aviation

Quick Insights into Lockheed Martin Product Quality

Lockheed Martin's Product Quality score was rated highest by customers who have used Lockheed Martin's products/services for 2 to 5 Years, and rated lowest by Other customers.

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Ranked Lockheed Martin Product Quality the Highest

2 to 5 Years
5
Caucasian
4.9
Male
4.7

Ranked Lockheed Martin Product Quality the Lowest

1 to 2 Years
3.6
Accounting
3.6
Other
3.5

Lockheed Martin Product Quality Score by Gender

Male customers rated Lockheed Martin's Product Quality score 0.3 stars higher than Female customers.

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Male

4.7/5

Female

4.4/5

Lockheed Martin Product Quality Score by Ethnicity

Lockheed Martin's Product Quality score was rated the highest by Caucasian customers, and the lowest by Other customers.

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0
1
2
3
4
5
Caucasian
4.9
Caucasian4.9
African American/Black
3.8
African American/Black3.8
Other
3.5
Other3.5

Lockheed Martin Product Quality Score by Age

Lockheed Martin's Product Quality score was rated the highest by customers ages 36-40, and the lowest by customers ages 46-50.

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0
1
2
3
4
5
18-25
4
18-254
36-40
4.5
36-404.5
46-50
3.8
46-503.8

Lockheed Martin Product Quality Score by Usage

Lockheed Martin's Product Quality score was rated the highest by customers who have used Lockheed Martin's products/services for 2 to 5 Years, and the lowest by customers with 1 to 2 Years of usage.

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Less than 1 Year
4.5
1 to 2 Years
3.6
2 to 5 Years
5
Over 10 Years
4.7

Lockheed Martin Product Quality Score by Industry

Lockheed Martin's Product Quality score was rated the highest by Aerospace and Aviation industry customers, and the lowest by Accounting industry customers.

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Tech
4.5
Accounting
3.6
Aerospace and Aviation
4.5

Lockheed Martin Product Quality vs. Competitors

Compared to its competitors, Lockheed Martin's Product Quality score is rated right above Jacobs, and is preceded by BAE Systems.

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Lockheed Martin's Logo
VS
SpaceX's Logo
SAIC's Logo
Airbus' Logo
L3Harris Technologies' Logo
IBM's Logo
KBR's Logo
BAE Systems' Logo
Jacobs' Logo
Raytheon Technologies' Logo
Northrop Grumman Corporation's Logo
Leidos' Logo
Boeing's Logo
General Dynamics' Logo

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Product Quality for Other Automotive and Transportation Brands

In the Automotive and Transportation industry, Lockheed Martin's Product Quality score is rated right above FedEx, and is preceded by Tesla Motors.

COMPANYProduct Quality Score
Porsche4.4/5
Mercedes-Benz USA4.3/5
Honda4.3/5
Toyota4.2/5
BMW Group4.2/5
Audi4.1/5
Tesla Motors4.1/5
Lockheed Martin3.9/5
FedEx3.9/5

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BMW Group's Logo
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FedEx's Logo

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Lockheed Martin Pricing

Lockheed Martin ROI & Value For Money

3.9/5

Lockheed Martin has a value for money and ROI score of 3.9 out of 5 stars rated by its users and customers.

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Lockheed Martin Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Tech industry. The users from the Accounting industry think that they had the lowest ROI from Lockheed Martin.

Quick Insights into Lockheed Martin ROI

Lockheed Martin's ROI score was rated highest by Caucasian customers, and rated lowest by customers ages 46-50.

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Ranked Lockheed Martin ROI the Highest

Caucasian
4.6
Male
4.6
36-40
4.5

Ranked Lockheed Martin ROI the Lowest

Accounting
3.6
Other
3.6
46-50
3.5

Lockheed Martin ROI Score by Gender

Male customers rated Lockheed Martin's ROI score 0.5 stars higher than Female customers.

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Male

4.6/5

Female

4.1/5

Lockheed Martin ROI Score by Ethnicity

Lockheed Martin's ROI score was rated the highest by Caucasian customers, and the lowest by Other customers.

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0
1
2
3
4
5
Caucasian
4.6
Caucasian4.6
African American/Black
4.5
African American/Black4.5
Other
3.6
Other3.6

Lockheed Martin ROI Score by Age

Lockheed Martin's ROI score was rated the highest by customers ages 36-40, and the lowest by customers ages 46-50.

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0
1
2
3
4
5
18-25
4.2
18-254.2
36-40
4.5
36-404.5
46-50
3.5
46-503.5

Lockheed Martin ROI Score by Usage

Lockheed Martin's ROI score was rated the highest by customers who have used Lockheed Martin's products/services for Over 10 Years, and the lowest by customers with 2 to 5 Years of usage.

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Less than 1 Year
4.3
1 to 2 Years
3.9
2 to 5 Years
3.8
Over 10 Years
4.4

Lockheed Martin ROI Score by Industry

Lockheed Martin's ROI score was rated the highest by Tech industry customers, and the lowest by Accounting industry customers.

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Tech
4.5
Accounting
3.6
Aerospace and Aviation
4.1

Lockheed Martin Pricing vs. Competitors

Compared to its competitors, Lockheed Martin's ROI score is rated right above L3Harris Technologies, and is preceded by IBM.

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Lockheed Martin's Logo
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SpaceX's Logo
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IBM's Logo
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Airbus' Logo
BAE Systems' Logo
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Raytheon Technologies' Logo
KBR's Logo
Leidos' Logo
General Dynamics' Logo
Jacobs' Logo
Boeing's Logo

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ROI for Other Automotive and Transportation Brands

In the Automotive and Transportation industry, Lockheed Martin's ROI score is rated right above Audi, and is preceded by Honda.

COMPANYPricing Score
Porsche4.2/5
Toyota4.1/5
Tesla Motors4.1/5
Mercedes-Benz USA4.1/5
Honda4/5
Lockheed Martin3.9/5
Audi3.9/5
BMW Group3.9/5
FedEx3.6/5

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Honda's Logo
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FedEx's Logo

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Lockheed Martin Customer Service

3.9/5

Lockheed Martin has an overall Customer Service score of 3.9 out of 5 stars rated by its users and customers.

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About Lockheed Martin's Customer Service

Address

6801 Rockledge Drive, Bethesda, MD 20817


Website

http://www.lockheedmartin.com


Phone Number

(866)562-2363

Quick Insights into Lockheed Martin Customer Service

Lockheed Martin's Customer Service score was rated highest by African American/Black customers, and rated lowest by customers ages 46-50.

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Ranked Lockheed Martin Customer Service the Highest

African American/Black
4.8
2 to 5 Years
4.6
Male
4.6

Ranked Lockheed Martin Customer Service the Lowest

Female
3.9
1 to 2 Years
3.7
46-50
3.6

Lockheed Martin Customer Service Score by Gender

Male customers rated Lockheed Martin's Customer Service score 0.7 stars higher than Female customers.

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Male

4.6/5

Female

3.9/5

Lockheed Martin Customer Service Score by Ethnicity

Lockheed Martin's Customer Service score was rated the highest by African American/Black customers, and the lowest by Other customers.

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0
1
2
3
4
5
Caucasian
4.8
Caucasian4.8
African American/Black
4.8
African American/Black4.8
Other
4
Other4

Lockheed Martin Customer Service Score by Age

Lockheed Martin's Customer Service score was rated the highest by customers ages 18-25, and the lowest by customers ages 46-50.

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0
1
2
3
4
5
18-25
4.5
18-254.5
36-40
3.6
36-403.6
46-50
3.6
46-503.6

Lockheed Martin Customer Service Score by Usage

Lockheed Martin's Customer Service score was rated the highest by customers who have used Lockheed Martin's products/services for 2 to 5 Years, and the lowest by customers with 1 to 2 Years of usage.

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Less than 1 Year
4.4
1 to 2 Years
3.7
2 to 5 Years
4.6
Over 10 Years
4.4

Lockheed Martin Customer Service Score by Industry

Lockheed Martin's Customer Service score was rated the highest by Accounting industry customers, and the lowest by Tech industry customers.

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Tech
4.1
Accounting
4.4
Aerospace and Aviation
4.2

Lockheed Martin Customer Service vs. Competitors

Compared to its competitors, Lockheed Martin's Customer Service score is rated right above Leidos, and is preceded by Northrop Grumman Corporation.

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Lockheed Martin's Logo
VS
SpaceX's Logo
SAIC's Logo
IBM's Logo
Airbus' Logo
Northrop Grumman Corporation's Logo
Leidos' Logo
L3Harris Technologies' Logo
General Dynamics' Logo
Jacobs' Logo
KBR's Logo
BAE Systems' Logo
Raytheon Technologies' Logo
Boeing's Logo

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Customer Service for Other Automotive and Transportation Brands

In the Automotive and Transportation industry, Lockheed Martin's Customer Service score is rated right above FedEx, and is preceded by Audi.

COMPANYCustomer Service Score
Porsche4.4/5
Mercedes-Benz USA4.3/5
Toyota4.1/5
BMW Group4.1/5
Tesla Motors4/5
Honda4/5
Audi4/5
Lockheed Martin3.9/5
FedEx3.7/5

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Lockheed Martin's Logo
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Toyota's Logo
BMW Group's Logo
Tesla Motors' Logo
Honda's Logo
Audi's Logo
FedEx's Logo

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Lockheed Martin as an Employer

3.6/5

Lockheed Martin has a 3.6/5 stars for its overall company culture rated by their employees

  Lockheed Martin CEO
top
25%
CEO of Lockheed Martin

In the Top 25% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Lockheed Martin scored a 26 for Net Promoter Score and a 16 for Employee Net Promoter Score. NPS gauges how likely a customer of Lockheed Martin would recommend the brand to a friend. ENPS measures how likely Lockheed Martin employees would recommend working at Lockheed Martin to a friend.

Net Promoter Score

26
NPS Score
53%Promoters
20%Passive
27%Detractors

Employee Net Promoter Score

16
eNPS Score
45%Promoters
26%Passive
29%Detractors

Global Ranking Snapshot

Lockheed Martin is ranked #418 in the Global Top 100 Brands. It ranks just behind Nickelodeon and just ahead of ABB Ltd.

RANKCOMPANYCEOINDUSTRY
416
Ralph Lauren Corporation  Ralph Lauren Corporation CEO
Patrice Louvet
Fashion and Beauty
417
Nickelodeon  Nickelodeon CEO
Brian Robbins
Media and Entertainment
418
Lockheed Martin  Lockheed Martin CEO
Jim Taiclet
Automotive and Transportation
419
ABB Ltd  ABB Ltd CEO
Ulrich Spiesshofer
Tech
420
Cadillac  Cadillac CEO
Johan de Nysschen
Automotive and Transportation
421
Kohl's  Kohl's CEO
Michelle Gass
Retail
422
KAYAK  KAYAK CEO
Steve Hafner
Travel and Hospitality

Automotive and Transportation Ranking Snapshot

Lockheed Martin is ranked #25 in the Automotive and Transportation Industry. It ranks just behind Dodge and just ahead of Cadillac.

RANKCOMPANYLocation
23
Textron
Providence, RI
24
Dodge
New York City, NY
25
Lockheed Martin
Bethesda, MD
26
Cadillac
Detroit, MI
27
Ryder System
28
Lear Corporation
Southfield, MI
29
BAE Systems
Falls Church, VA