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Lumen (formerly CenturyLink)
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About Lumen (formerly CenturyLink) Brand

"CenturyLink is a telecommunications firm that provides broadband, voice, wireless, cloud IaaS and managed services for consumers and businesses." Among its major competitors, Lumen (formerly CenturyLink) is ranked in 6th place for NPS while Cogent Communications is 1st, and Equinix is 2nd. Overall, Lumen (formerly CenturyLink) has a negative social sentiment, when analyzing social media channels and online mentions.Their current market cap is $12.07B

Brand at a Glance

63%
Customer Loyalty
1.6/5
Product Quality
1.7/5
Pricing
1.5/5
Customer Service
Lumen (formerly CenturyLink) CMO

Lumen (formerly CenturyLink) Ranking

Lumen (formerly CenturyLink) NPS

Lumen (formerly CenturyLink)'s Net Promoter Score (NPS) is a -69 with 13% Promoters, 5% Passives, and 82% Detractors. Net Promoter Score tracks whether Lumen (formerly CenturyLink)'s customers would recommend using the product based on a scale of -100 to 100.

Lumen (formerly CenturyLink) Overall NPS

-69
NPS
13%Promoters
5%Passives
82%Detractors
Lumen (formerly CenturyLink) Overall NPS

Lumen (formerly CenturyLink) NPS Trend

-100
-50
0
50
100
Jun 2021
-80
Jun 2021-80
Jul 2021
-80
Jul 2021-80
Aug 2021
-82
Aug 2021-82
Sep 2021
-81
Sep 2021-81
Oct 2021
-81
Oct 2021-81
Nov 2021
-78
Nov 2021-78
Dec 2021
-78
Dec 2021-78
Jan 2022
-74
Jan 2022-74
Feb 2022
-73
Feb 2022-73
Mar 2022
-73
Mar 2022-73
Apr 2022
-73
Apr 2022-73
May 2022
-71
May 2022-71

How Other Brands Compare

Lumen (formerly CenturyLink) is ranked #4 for NPS among its competitors. Equinix and Verizon come in first and second, with Comcast coming in at third. Among those competitors, it is the lowest valued company behind Comcast.

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Lumen (formerly CenturyLink) Logo
Lumen (formerly CenturyLink)
Verizon's Logo
Verizon
Equinix's Logo
Equinix
Comcast's Logo
Comcast
Global Ranking#-#108#613#-
NPS-691621-16
Social Sentiment Calculated by analyzing social media and other online mentionsNegativeNegative-Negative
Valuation Updated every 24 hours for public companies$12.07B$241.36B$60.54B$249.98B

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Lumen (formerly CenturyLink) NPS by Gender

Female customers rated Lumen (formerly CenturyLink)'s NPS 2 points higher than Male customers.

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Male

-93

Lumen (formerly CenturyLink)'s NPS was rated -93 by Male customers on Comparably.

Sign Up to learn about Lumen (formerly CenturyLink) NPS Score rated by Male customers on Comparably.
3%
Promoters
1%
Passives
96%
Detractors

Female

-91

Lumen (formerly CenturyLink)'s NPS was rated -91 by Female customers on Comparably.

Sign Up to learn about Lumen (formerly CenturyLink) NPS Score rated by Female customers on Comparably.
1%
Promoters
7%
Passives
92%
Detractors

Lumen (formerly CenturyLink) NPS by Ethnicity

Lumen (formerly CenturyLink)'s NPS was rated the highest by Caucasian customers, and the lowest by African American/Black customers.

Sign Up for Brand Profile PRO to get the full NPS by Ethnicity data of Lumen (formerly CenturyLink).
-100
-50
0
50
100
Caucasian
-89
Caucasian-89
African American/Black
-100
African American/Black-100
Other
-95
Other-95

Lumen (formerly CenturyLink) NPS by Age

Lumen (formerly CenturyLink)'s NPS was rated the highest by customers ages 31-35, and the lowest by customers ages 56-60.

Sign Up for Brand Profile PRO to get the full NPS by Ethnicity data of Lumen (formerly CenturyLink).
0
20
40
60
80
100
Promoters
0%
Passives
20%
Detractors
80%
18-250%20%80%
Promoters
0%
Passives
0%
Detractors
100%
26-300%0%100%
Promoters
25%
Passives
0%
Detractors
75%
31-3525%0%75%
Promoters
0%
Passives
33%
Detractors
67%
36-400%33%67%
Promoters
0%
Passives
0%
Detractors
100%
41-450%0%100%
Promoters
0%
Passives
0%
Detractors
100%
46-500%0%100%
Promoters
0%
Passives
5%
Detractors
95%
51-550%5%95%
Promoters
0%
Passives
0%
Detractors
100%
56-600%0%100%
Promoters
4%
Passives
5%
Detractors
91%
61-654%5%91%
Promoters
3%
Passives
1%
Detractors
96%
66+3%1%96%

Lumen (formerly CenturyLink) NPS by Usage

Lumen (formerly CenturyLink)'s NPS was rated the highest by customers who have used Lumen (formerly CenturyLink)'s products/services for 5 to 10 Years, and the lowest by customers with 1 to 2 Years of usage.

Sign Up for Brand Profile PRO to get the full NPS by Usage data of Lumen (formerly CenturyLink).
-100
-50
0
50
100
Less than 1 Year
-90
Less than 1 Year-90
1 to 2 Years
-100
1 to 2 Years-100
2 to 5 Years
-92
2 to 5 Years-92
5 to 10 Years
-84
5 to 10 Years-84
Over 10 Years
-87
Over 10 Years-87

Lumen (formerly CenturyLink) NPS vs. Competitors

Compared to its competitors, Lumen (formerly CenturyLink)'s NPS is rated right above Sprint, and is preceded by Comcast.

Unlock Lumen (formerly CenturyLink) NPS vs. Competitors Data

Lumen (formerly CenturyLink) Logo
VS
Cogent Communications' Logo
Equinix's Logo
Verizon's Logo
Cincinnati Bell's Logo
Comcast's Logo
Sprint's Logo
Good Technology's Logo

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Lumen (formerly CenturyLink) Customer Reviews

Out of the 32 Lumen (formerly CenturyLink) customer reviews 1 was positive and 31 were constructive. Lumen (formerly CenturyLink) customer reviews reflect that more than half of the customers expect a better service or product from the company and believe there is room for improvement.

What can this brand most improve?
customer service. Your customer service representative totally screwed up my phone service, when all I wanted was a simple change. It has been 7 days of begging theccustomer advocacy department for help and I have been ignored. You won't let messages go through to my answering machine.
Review from Female / Caucasian / 66+Posted 17 days ago
What can this brand most improve?
I have been trying for months to get my phone to work. Have called numerous times, transferred around and talked to some nice people and some not so nice. None have been helpful. My phone still does not work.
Review from Male / Caucasian / 66+Posted 9 days ago
What can this brand most improve?
On shore customer support. Competent tech support. Replace entire C-level execs with people who know what they are doing.
Review from Female / Caucasian / 66+Posted 17 days ago
What can this brand most improve?
Quality of service and customer service
Review from Male / Other / 51-55Posted 20 days ago
What can this brand most improve?
Because this company made me wait two weeks to get my Internet service and then will not program it until two more days after it was installed I lost my job this is an incompetent joke of a company
Review from Female / Caucasian / 41-45Posted a month ago

Lumen (formerly CenturyLink) Customer Loyalty

63%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

63% of Lumen (formerly CenturyLink) users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

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63
63%
37
37%
Lumen (formerly CenturyLink) Customer Loyalty

Lumen (formerly CenturyLink) Customer Loyalty Score by Gender

Female customers rated Lumen (formerly CenturyLink)'s Customer Loyalty score 1% higher than Male customers.

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Male
65%
Yes
Female
66%
Yes

Lumen (formerly CenturyLink) Customer Loyalty Score by Ethnicity

Lumen (formerly CenturyLink)'s Customer Loyalty score was rated the highest by African American/Black customers, and the lowest by Other customers.

% who answered "Yes"

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Lumen (formerly CenturyLink).
65
out of 100
Caucasian
100
out of 100
African American/Black
62
out of 100
Other

Lumen (formerly CenturyLink) Customer Loyalty Score by Age

Lumen (formerly CenturyLink)'s Customer Loyalty score was rated the highest by customers ages 36-40, and the lowest by customers ages 26-30.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Lumen (formerly CenturyLink).
0
20%
40%
60%
80%
100%
18-25
46%
18-2546%
26-30
10%
26-3010%
31-35
33%
31-3533%
36-40
100%
36-40100%
41-45
46%
41-4546%
46-50
70%
46-5070%
51-55
69%
51-5569%
56-60
53%
56-6053%
61-65
67%
61-6567%
66+
74%
66+74%

Lumen (formerly CenturyLink) Customer Loyalty Score by Usage

Lumen (formerly CenturyLink)'s Customer Loyalty score was rated the highest by customers who have used Lumen (formerly CenturyLink)'s products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.

Less than 1 Year
43%
1 to 2 Years
47%
2 to 5 Years
52%
5 to 10 Years
67%
Over 10 Years
80%

Lumen (formerly CenturyLink) Customer Loyalty Score by Industry

Lumen (formerly CenturyLink)'s Customer Loyalty score was rated the highest by Consulting industry customers, and the lowest by Legal industry customers.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.

Tech
63%
Accounting
40%
Banking and Financial Services
46%
Construction
78%
Consulting
100%
Consumer Services
78%
Education
75%
Government and Public Policy
100%
Healthcare, Hospitals and Medicine
100%
Hospitality
70%
Insurance
40%
Legal
40%
Media and Entertainment
70%
Real Estate
70%
Telecommunications
70%

Lumen (formerly CenturyLink) Customer Loyalty vs. Competitors

Compared to its competitors, Lumen (formerly CenturyLink)'s Customer Loyalty score is rated right above Good Technology, and is preceded by Comcast.

Unlock Lumen (formerly CenturyLink) Customer Loyalty vs. Competitors Data

Lumen (formerly CenturyLink) Logo
VS
Equinix's Logo
Sprint's Logo
Verizon's Logo
Cogent Communications' Logo
Cincinnati Bell's Logo
Comcast's Logo
Good Technology's Logo

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Lumen (formerly CenturyLink) Product Quality

1.6/5

Lumen (formerly CenturyLink) has an overall Product Quality score of 1.6 out of 5 stars rated by its users and customers.

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Lumen (formerly CenturyLink) Product Information

Lumen (formerly CenturyLink)’s product quality score is a 1.6 out of 5 as rated by its users and customers. Reviewers from the Consumer Services industry rated Lumen (formerly CenturyLink)'s product the highest. Reviewers from the Banking and Financial Services industry rated Lumen (formerly CenturyLink) the lowest at 1.5.

Website
http://www.lumen.com
Company Size
10,000+ Employees

Industry

Public Relations and Communications

Quick Insights into Lumen (formerly CenturyLink) Product Quality

Lumen (formerly CenturyLink)'s Product Quality score was rated highest by customers ages 36-40, and rated lowest by customers from the Telecommunications industry.

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Ranked Lumen (formerly CenturyLink) Product Quality the Highest

36-40
2
Consumer Services
2
1 to 2 Years
1.5

Ranked Lumen (formerly CenturyLink) Product Quality the Lowest

Other
1.5
Over 10 Years
1.5
Telecommunications
1.5

Lumen (formerly CenturyLink) Product Quality Score by Gender

Lumen (formerly CenturyLink)'s Product Quality score was rated 1.5 by both Female and Male customers on Comparably.

Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Lumen (formerly CenturyLink).

Male

1.5/5

Female

1.5/5

Lumen (formerly CenturyLink) Product Quality Score by Ethnicity

Lumen (formerly CenturyLink)'s Product Quality score was rated 1.5 stars by both African American/Black and Other customers on Comparably.

Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Lumen (formerly CenturyLink).
0
1
2
3
4
5
Caucasian
1.5
Caucasian1.5
African American/Black
1.5
African American/Black1.5
Other
1.5
Other1.5

Lumen (formerly CenturyLink) Product Quality Score by Age

Lumen (formerly CenturyLink)'s Product Quality score was rated the highest by customers ages 36-40, and the lowest by customers ages 66+.

Sign Up for Brand Profile PRO to get the full Product Quality by Age data of Lumen (formerly CenturyLink).
0
1
2
3
4
5
18-25
1.6
18-251.6
26-30
1.5
26-301.5
31-35
1.6
31-351.6
36-40
2
36-402
41-45
1.5
41-451.5
46-50
1.7
46-501.7
51-55
1.5
51-551.5
56-60
1.5
56-601.5
61-65
1.7
61-651.7
66+
1.5
66+1.5

Lumen (formerly CenturyLink) Product Quality Score by Usage

Lumen (formerly CenturyLink)'s Product Quality score was rated 1.5 stars by customers who have used Lumen (formerly CenturyLink)'s products/services for 1 to 2 Years, and by customers with Over 10 Years of usage.

Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.

Less than 1 Year
1.5
1 to 2 Years
1.5
2 to 5 Years
1.5
5 to 10 Years
1.5
Over 10 Years
1.5

Lumen (formerly CenturyLink) Product Quality Score by Industry

Lumen (formerly CenturyLink)'s Product Quality score was rated the highest by Consumer Services industry customers, and the lowest by Telecommunications industry customers.

Sign Up for Brand Profile PRO to get the full Product Quality by Industry data.

Tech
1.9
Accounting
1.9
Banking and Financial Services
1.5
Construction
1.5
Consulting
1.5
Consumer Services
2
Education
1.5
Government and Public Policy
1.5
Healthcare, Hospitals and Medicine
1.5
Hospitality
1.6
Insurance
1.5
Legal
1.5
Media and Entertainment
1.5
Real Estate
1.5
Telecommunications
1.5

Lumen (formerly CenturyLink) Product Quality vs. Competitors

Compared to its competitors, Lumen (formerly CenturyLink)'s Product Quality score is rated right below Sprint.

Unlock Lumen (formerly CenturyLink) Product Quality vs. Competitors Data

Lumen (formerly CenturyLink) Logo
VS
Good Technology's Logo
Equinix's Logo
Cogent Communications' Logo
Verizon's Logo
Cincinnati Bell's Logo
Comcast's Logo
Sprint's Logo

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Lumen (formerly CenturyLink) Pricing

Lumen (formerly CenturyLink) ROI & Value For Money

1.7/5

Lumen (formerly CenturyLink) has a value for money and ROI score of 1.7 out of 5 stars rated by its users and customers.

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Lumen (formerly CenturyLink) Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Consumer Services industry. The users from the Banking and Financial Services industry think that they had the lowest ROI from Lumen (formerly CenturyLink).

Quick Insights into Lumen (formerly CenturyLink) ROI

Lumen (formerly CenturyLink)'s ROI score was rated highest by African American/Black customers, and rated lowest by customers from the Telecommunications industry.

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Ranked Lumen (formerly CenturyLink) ROI the Highest

African American/Black
3.1
Consumer Services
2.4
36-40
2

Ranked Lumen (formerly CenturyLink) ROI the Lowest

Other
1.5
Over 10 Years
1.5
Telecommunications
1.5

Lumen (formerly CenturyLink) ROI Score by Gender

Lumen (formerly CenturyLink)'s ROI score was rated 1.5 by both Female and Male customers on Comparably.

Sign Up for Brand Profile PRO to get the full ROI by Gender data of Lumen (formerly CenturyLink).

Male

1.5/5

Female

1.5/5

Lumen (formerly CenturyLink) ROI Score by Ethnicity

Lumen (formerly CenturyLink)'s ROI score was rated the highest by African American/Black customers, and the lowest by Other customers.

Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Lumen (formerly CenturyLink).
0
1
2
3
4
5
Caucasian
1.5
Caucasian1.5
African American/Black
3.1
African American/Black3.1
Other
1.5
Other1.5

Lumen (formerly CenturyLink) ROI Score by Age

Lumen (formerly CenturyLink)'s ROI score was rated the highest by customers ages 36-40, and the lowest by customers ages 66+.

Sign Up for Brand Profile PRO to get the full ROI by Age data of Lumen (formerly CenturyLink).
0
1
2
3
4
5
18-25
1.5
18-251.5
26-30
1.5
26-301.5
31-35
1.5
31-351.5
36-40
2
36-402
41-45
1.5
41-451.5
46-50
1.9
46-501.9
51-55
1.5
51-551.5
56-60
1.5
56-601.5
61-65
1.5
61-651.5
66+
1.5
66+1.5

Lumen (formerly CenturyLink) ROI Score by Usage

Lumen (formerly CenturyLink)'s ROI score was rated 1.5 stars by customers who have used Lumen (formerly CenturyLink)'s products/services for 1 to 2 Years, and by customers with Over 10 Years of usage.

Sign Up for Brand Profile PRO to get the full ROI by Usage data.

Less than 1 Year
1.5
1 to 2 Years
1.5
2 to 5 Years
1.5
5 to 10 Years
1.5
Over 10 Years
1.5

Lumen (formerly CenturyLink) ROI Score by Industry

Lumen (formerly CenturyLink)'s ROI score was rated the highest by Consumer Services industry customers, and the lowest by Telecommunications industry customers.

Sign Up for Brand Profile PRO to get the full ROI by Industry data.

Tech
1.8
Accounting
2.1
Banking and Financial Services
1.5
Construction
1.5
Consulting
1.5
Consumer Services
2.4
Education
1.5
Government and Public Policy
1.5
Healthcare, Hospitals and Medicine
1.5
Hospitality
1.8
Insurance
1.5
Legal
1.5
Media and Entertainment
1.5
Real Estate
1.5
Telecommunications
1.5

Lumen (formerly CenturyLink) Pricing vs. Competitors

Compared to its competitors, Lumen (formerly CenturyLink)'s ROI score is rated right above Sprint, and is preceded by Comcast.

Unlock Lumen (formerly CenturyLink) ROI vs. Competitors Data

Lumen (formerly CenturyLink) Logo
VS
Good Technology's Logo
Equinix's Logo
Verizon's Logo
Cogent Communications' Logo
Cincinnati Bell's Logo
Comcast's Logo
Sprint's Logo

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Lumen (formerly CenturyLink) Customer Service

1.5/5

Lumen (formerly CenturyLink) has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.

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About Lumen (formerly CenturyLink)'s Customer Service

Address

100 CenturyLink Drive, Monroe, LA LA71203


Website

http://www.lumen.com


Phone Number

318-388-9000

Quick Insights into Lumen (formerly CenturyLink) Customer Service

Lumen (formerly CenturyLink)'s Customer Service score was rated highest by African American/Black customers, and rated lowest by customers from the Telecommunications industry.

Sign Up Sign Up to unlock insights into how customers have ranked Lumen (formerly CenturyLink) Customer Service score.

Ranked Lumen (formerly CenturyLink) Customer Service the Highest

African American/Black
2.1
36-40
2
Accounting
1.6

Ranked Lumen (formerly CenturyLink) Customer Service the Lowest

Other
1.5
Over 10 Years
1.5
Telecommunications
1.5

Lumen (formerly CenturyLink) Customer Service Score by Gender

Lumen (formerly CenturyLink)'s Customer Service score was rated 1.5 by both Female and Male customers on Comparably.

Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Lumen (formerly CenturyLink).

Male

1.5/5

Female

1.5/5

Lumen (formerly CenturyLink) Customer Service Score by Ethnicity

Lumen (formerly CenturyLink)'s Customer Service score was rated the highest by African American/Black customers, and the lowest by Other customers.

Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Lumen (formerly CenturyLink).
0
1
2
3
4
5
Caucasian
1.5
Caucasian1.5
African American/Black
2.1
African American/Black2.1
Other
1.5
Other1.5

Lumen (formerly CenturyLink) Customer Service Score by Age

Lumen (formerly CenturyLink)'s Customer Service score was rated the highest by customers ages 36-40, and the lowest by customers ages 66+.

Sign Up for Brand Profile PRO to get the full Customer Service by Age data of Lumen (formerly CenturyLink).
0
1
2
3
4
5
18-25
1.5
18-251.5
26-30
1.5
26-301.5
31-35
1.6
31-351.6
36-40
2
36-402
41-45
1.5
41-451.5
46-50
1.5
46-501.5
51-55
1.5
51-551.5
56-60
1.5
56-601.5
61-65
1.5
61-651.5
66+
1.5
66+1.5

Lumen (formerly CenturyLink) Customer Service Score by Usage

Lumen (formerly CenturyLink)'s Customer Service score was rated 1.5 stars by customers who have used Lumen (formerly CenturyLink)'s products/services for 1 to 2 Years, and by customers with Over 10 Years of usage.

Sign Up for Brand Profile PRO to get the full Customer Service by Usage data.

Less than 1 Year
1.5
1 to 2 Years
1.5
2 to 5 Years
1.5
5 to 10 Years
1.5
Over 10 Years
1.5

Lumen (formerly CenturyLink) Customer Service Score by Industry

Lumen (formerly CenturyLink)'s Customer Service score was rated the highest by Accounting industry customers, and the lowest by Telecommunications industry customers.

Sign Up for Brand Profile PRO to get the full Customer Service by Industry data.

Tech
1.5
Accounting
1.6
Banking and Financial Services
1.6
Construction
1.5
Consulting
1.5
Consumer Services
1.5
Education
1.5
Government and Public Policy
1.5
Healthcare, Hospitals and Medicine
1.5
Hospitality
1.6
Insurance
1.5
Legal
1.5
Media and Entertainment
1.5
Real Estate
1.5
Telecommunications
1.5

Lumen (formerly CenturyLink) Customer Service vs. Competitors

Compared to its competitors, Lumen (formerly CenturyLink)'s Customer Service score is rated right above Sprint, and is preceded by Comcast.

Unlock Lumen (formerly CenturyLink) Customer Service vs. Competitors Data

Lumen (formerly CenturyLink) Logo
VS
Good Technology's Logo
Equinix's Logo
Cogent Communications' Logo
Verizon's Logo
Cincinnati Bell's Logo
Comcast's Logo
Sprint's Logo

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Lumen (formerly CenturyLink) as an Employer

2.4/5

Lumen (formerly CenturyLink) has a 2.4/5 stars for its overall company culture rated by their employees

  Lumen (formerly CenturyLink) CEO
bottom
5%
CEO of Lumen (formerly CenturyLink)

In the Bottom 5% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Lumen (formerly CenturyLink) scored a -69 for Net Promoter Score and a -51 for Employee Net Promoter Score. NPS gauges how likely a customer of Lumen (formerly CenturyLink) would recommend the brand to a friend. ENPS measures how likely Lumen (formerly CenturyLink) employees would recommend working at Lumen (formerly CenturyLink) to a friend.

Net Promoter Score

-69
NPS Score
13%Promoters
5%Passive
82%Detractors

Employee Net Promoter Score

-51
eNPS Score
18%Promoters
13%Passive
69%Detractors

Global Ranking Snapshot

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