33
NPS
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MillerCoors is ranked #22 in Food and Beverages Brands
MillerCoors is ranked #22 in Food and Beverages Brands
About MillerCoors' Brand
MillerCoors MillerCoors’s brand is ranked #251 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of MillerCoors. When compared to other organizations within the Food and Beverages industry, MillerCoors is ranked #22. Among its major competitors, MillerCoors is ranked in 2nd place for NPS while New Belgium Brewing is 1st, and MCBC Holdings is 3rd.Their current valuation is $10.54B
Brand at a Glance
75%
Customer Loyalty
4.1/5
Product Quality
3.7/5
Pricing
3.7/5
Customer Service
MillerCoors CMO
MillerCoors Ranking
- #251 in Global Best Brands
- #22 in Food and Beverages
- #2 / 4 of its competitors
MillerCoors NPS
MillerCoors's Net Promoter Score (NPS) is a 33 with 58% Promoters, 17% Passives, and 25% Detractors. Net Promoter Score tracks whether MillerCoors's customers would recommend using the product based on a scale of -100 to 100.
MillerCoors Overall NPS
| 58% | Promoters |
|---|---|
| 17% | Passives |
| 25% | Detractors |
MillerCoors NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Apr 2021 37 | Apr 2021 | 37 |
May 2021 40 | May 2021 | 40 |
Jun 2021 45 | Jun 2021 | 45 |
Aug 2021 33 | Aug 2021 | 33 |
Oct 2021 38 | Oct 2021 | 38 |
Nov 2021 36 | Nov 2021 | 36 |
Dec 2021 43 | Dec 2021 | 43 |
Jan 2022 49 | Jan 2022 | 49 |
Feb 2022 52 | Feb 2022 | 52 |
Mar 2022 45 | Mar 2022 | 45 |
Apr 2022 40 | Apr 2022 | 40 |
Jun 2022 33 | Jun 2022 | 33 |
How Other Brands Compare
MillerCoors is ranked second for NPS among its competitors. New Belgium Brewing and MCBC Holdings come in first and third, with Stone coming in at #4. Among those competitors, it is the second most valued company.
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 MillerCoors |  MCBC Holdings |  New Belgium Brewing |  Stone | |
| Global Ranking | #251 | #- | #- | #- |
| NPS | 33 | - | 100 | - |
| Valuation Updated every 24 hours for public companies | $10.54B | $392.28M | - | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
MillerCoors NPS by Gender
Female customers rated MillerCoors's NPS 100 points higher than Male customers.
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Male
0
MillerCoors's NPS was rated by Male customers on Comparably.
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33%
Promoters
34%
Passives
33%
Detractors
Female
100
MillerCoors's NPS was rated 100 by Female customers on Comparably.
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100%
Promoters
0%
Passives
0%
Detractors
MillerCoors NPS by Usage
MillerCoors's NPS was rated 67 points by customers who have used MillerCoors's products/services for Over 10 Years.
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-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Over 10 Years 67 | Over 10 Years | 67 |
MillerCoors NPS vs. Competitors
Compared to its competitors, MillerCoors's NPS is rated right above Stone, and is preceded by New Belgium Brewing.
| COMPANY | NPS Score | |
|---|---|---|
| New Belgium Brewing | 100 |
| MillerCoors | 33 |
| Stone | N/A |
| Brew | N/A |
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MillerCoors NPS vs Companies in Food and Beverages
In the Food and Beverages industry, MillerCoors's NPS is rated right above PepsiCo, and is preceded by Mars.
| COMPANY | NPS Score | |
|---|---|---|
 | Chick-fil-A | 69 |
 | Red Bull | 42 |
 | Hershey Company | 42 |
 | The Coca-Cola Company | 39 |
 | Starbucks | 38 |
 | Mars | 36 |
| MillerCoors | 33 |
 | PepsiCo | 32 |
 | McDonald's | 31 |
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MillerCoors Customer Loyalty
75%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
75% of MillerCoors users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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MillerCoors Customer Loyalty Score by Gender
Female customers rated MillerCoors's Customer Loyalty score 30% higher than Male customers.
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Male
70%
Yes
Female
100%
Yes
MillerCoors Customer Loyalty Score by Usage
MillerCoors's Customer Loyalty score was rated 100% by customers who have used MillerCoors's products/services for Over 10 Years.
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MillerCoors Customer Loyalty Score by Industry
MillerCoors's Customer Loyalty score was rated 100% by Tech industry customers.
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MillerCoors Customer Loyalty vs. Competitors
Compared to its competitors, MillerCoors's Customer Loyalty score is rated right above Stone, and is preceded by New Belgium Brewing.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| New Belgium Brewing | 83% |
| MillerCoors | 75% |
| Stone | N/A |
| Brew | N/A |
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Customer Loyalty for Other Food and Beverages Brands
In the Food and Beverages industry, MillerCoors's Customer Loyalty score is rated right below Mars.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Chick-fil-A | 89% |
| Hershey Company | 86% |
| The Coca-Cola Company | 83% |
| PepsiCo | 82% |
| Red Bull | 80% |
| McDonald's | 79% |
| Starbucks | 77% |
| Mars | 77% |
| MillerCoors | 75% |
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MillerCoors Product Quality
4.1/5
MillerCoors has an overall Product Quality score of 4.1 out of 5 stars rated by its users and customers.
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MillerCoors Product Information
MillerCoors’s product quality score is a 4.1 out of 5 as rated by its users and customers. Reviewers from the Tech industry rated MillerCoors's product the highest.
- Website
- http://www.millercoors.com
- Company Size
- 5,001-10,000 Employees
Industry
Tech
Food and Beverages
Hardware and Devices
Manufacturing
Quick Insights into MillerCoors Product Quality
MillerCoors's Product Quality score was rated highest by Female customers, and rated lowest by Male customers.
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Ranked MillerCoors Product Quality the Highest
Ranked MillerCoors Product Quality the Lowest
MillerCoors Product Quality Score by Gender
Female customers rated MillerCoors's Product Quality score 0.4 stars higher than Male customers.
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Male
4.6/5
Female
5/5
MillerCoors Product Quality Score by Usage
MillerCoors's Product Quality score was rated 4.6 stars by customers who have used MillerCoors's products/services for Over 10 Years.
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MillerCoors Product Quality Score by Industry
MillerCoors's Product Quality score was rated 4.7 stars by Tech industry customers.
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MillerCoors Product Quality vs. Competitors
Compared to its competitors, MillerCoors's Product Quality score is rated right above Stone, and is preceded by New Belgium Brewing.
| COMPANY | Product Quality Score | |
|---|---|---|
| New Belgium Brewing | 4.1/5 |
| MillerCoors | 4.1/5 |
| Stone | N/A |
| Brew | N/A |
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Product Quality for Other Food and Beverages Brands
In the Food and Beverages industry, MillerCoors's Product Quality score is rated right above PepsiCo, and is preceded by Mars.
| COMPANY | Product Quality Score | |
|---|---|---|
| Chick-fil-A | 4.5/5 |
| Hershey Company | 4.4/5 |
| Red Bull | 4.3/5 |
| Starbucks | 4.2/5 |
| The Coca-Cola Company | 4.2/5 |
| Mars | 4.2/5 |
| MillerCoors | 4.1/5 |
| PepsiCo | 4.1/5 |
| McDonald's | 4/5 |
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MillerCoors Pricing
MillerCoors ROI & Value For Money
3.7/5
MillerCoors has a value for money and ROI score of 3.7 out of 5 stars rated by its users and customers.
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MillerCoors Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Tech industry.
Quick Insights into MillerCoors ROI
MillerCoors's ROI score was rated highest by Female customers, and rated lowest by Male customers.
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Ranked MillerCoors ROI the Highest
Ranked MillerCoors ROI the Lowest
MillerCoors ROI Score by Gender
Female customers rated MillerCoors's ROI score 0.8 stars higher than Male customers.
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Male
3.8/5
Female
4.6/5
MillerCoors ROI Score by Usage
MillerCoors's ROI score was rated 4.5 stars by customers who have used MillerCoors's products/services for Over 10 Years.
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MillerCoors ROI Score by Industry
MillerCoors's ROI score was rated 4.4 stars by Tech industry customers.
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MillerCoors Pricing vs. Competitors
Compared to its competitors, MillerCoors's ROI score is rated right above Stone, and is preceded by New Belgium Brewing.
| COMPANY | Pricing Score | |
|---|---|---|
| New Belgium Brewing | 4.1/5 |
| MillerCoors | 3.7/5 |
| Stone | N/A |
| Brew | N/A |
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ROI for Other Food and Beverages Brands
In the Food and Beverages industry, MillerCoors's ROI score is rated right below Starbucks.
| COMPANY | Pricing Score | |
|---|---|---|
| Chick-fil-A | 4.3/5 |
| Hershey Company | 4/5 |
| PepsiCo | 3.9/5 |
| The Coca-Cola Company | 3.9/5 |
| Mars | 3.9/5 |
| Red Bull | 3.8/5 |
| McDonald's | 3.8/5 |
| Starbucks | 3.7/5 |
| MillerCoors | 3.7/5 |
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MillerCoors Customer Satisfaction (CSAT)
MillerCoors Customer Satisfaction (CSAT) Score
67 / 100
MillerCoors has an overall Customer Satisfaction score of 67 rated by its users and customers.
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Very Satisfied
33%
Satisfied
34%
Neither Satisfied nor Dissatisfied
33%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into MillerCoors Customer Satisfaction
MillerCoors's Customer Satisfaction score was rated highest by Male customers.
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Ranked MillerCoors Customer Satisfaction the Highest
MillerCoors Customer Satisfaction Score by Gender
MillerCoors's Customer Satisfaction score was rated 67 by Male customers on Comparably.
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67 / 100
MaleVery Satisfied | 67% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 33% | |
Dissatisfied | 0% | |
Very Dissatisfied | 0% |
MillerCoors Customer Satisfaction vs. Competitors
Compared to its competitors, MillerCoors's Customer Satisfaction score is rated right above Stone, and is preceded by New Belgium Brewing.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| New Belgium Brewing | 100% |
| MillerCoors | 67% |
| Stone | 0% |
| Brew | 0% |
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Customer Satisfaction for Other Food and Beverages Brands
In the Food and Beverages industry, MillerCoors's Customer Satisfaction score is rated right below Mars.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Starbucks | 88% |
| Chick-fil-A | 87% |
| The Coca-Cola Company | 87% |
| Hershey Company | 84% |
| Red Bull | 83% |
| McDonald's | 82% |
| PepsiCo | 78% |
| Mars | 71% |
| MillerCoors | 67% |
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MillerCoors Customer Service
3.7/5
MillerCoors has an overall Customer Service score of 3.7 out of 5 stars rated by its users and customers.
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About MillerCoors's Customer Service
Address
250 S. Wacker Drive Chicago,, IL 60606,
Website
http://www.millercoors.com
Quick Insights into MillerCoors Customer Service
MillerCoors's Customer Service score was rated highest by Female customers, and rated lowest by Male customers.
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Ranked MillerCoors Customer Service the Highest
Ranked MillerCoors Customer Service the Lowest
MillerCoors Customer Service Score by Gender
Female customers rated MillerCoors's Customer Service score 0.8 stars higher than Male customers.
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Male
3.8/5
Female
4.6/5
MillerCoors Customer Service Score by Usage
MillerCoors's Customer Service score was rated 4.5 stars by customers who have used MillerCoors's products/services for Over 10 Years.
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MillerCoors Customer Service Score by Industry
MillerCoors's Customer Service score was rated 4.4 stars by Tech industry customers.
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MillerCoors Customer Service vs. Competitors
Compared to its competitors, MillerCoors's Customer Service score is rated right above Stone, and is preceded by New Belgium Brewing.
| COMPANY | Customer Service Score | |
|---|---|---|
| New Belgium Brewing | 4.1/5 |
| MillerCoors | 3.7/5 |
| Stone | N/A |
| Brew | N/A |
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Customer Service for Other Food and Beverages Brands
In the Food and Beverages industry, MillerCoors's Customer Service score is rated right below McDonald's.
| COMPANY | Customer Service Score | |
|---|---|---|
| Chick-fil-A | 4.5/5 |
| Starbucks | 4.1/5 |
| Hershey Company | 4/5 |
| Mars | 4/5 |
| Red Bull | 4/5 |
| The Coca-Cola Company | 4/5 |
| PepsiCo | 4/5 |
| McDonald's | 3.8/5 |
| MillerCoors | 3.7/5 |
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MillerCoors as an Employer
4.5/5
MillerCoors has a 4.5/5 stars for its overall company culture rated by their employees
top
10%
Consumer vs. Employees
MillerCoors scored a 33 for Net Promoter Score and a -1 for Employee Net Promoter Score. NPS gauges how likely a customer of MillerCoors would recommend the brand to a friend. ENPS measures how likely MillerCoors employees would recommend working at MillerCoors to a friend.
Net Promoter Score
33
NPS Score
| 58% | Promoters |
|---|---|
| 17% | Passive |
| 25% | Detractors |
Employee Net Promoter Score
-1
eNPS Score
| 28% | Promoters |
|---|---|
| 43% | Passive |
| 29% | Detractors |
Global Ranking Snapshot
MillerCoors is ranked #251 in the Global Top 100 Brands. It ranks just behind The Vanguard Group and just ahead of Clorox Company .
| RANK | COMPANY | CEO | INDUSTRY | ||
|---|---|---|---|---|---|
249 |  | Steve Madden |  | Edward Rosenfeld | Fashion and Beauty |
250 |  | The Vanguard Group |  | Mortimer J. Buckley | Banking and Financial Services |
251 | | MillerCoors | | Tom Long | Food and Beverages |
252 |  | Clorox Company |  | Benno Dorer | Consumer Goods |
253 |  | Indeed.com |  | Chris Hyams | Tech |
254 |  | Macy's |  | Jeff Gennette | Retail |
255 |  | Royal Caribbean International |  | Michael Bayley | Travel and Hospitality |
Food and Beverages Ranking Snapshot
MillerCoors is ranked #22 in the Food and Beverages Industry. It ranks just behind Dennys and just ahead of Jack in the Box.
| RANK | COMPANY | Location | |
|---|---|---|---|
20 |  | Tim Hortons | Oakville, CT |
21 |  | Dennys | Spartanburg, SC |
22 | | MillerCoors | |
23 |  | Jack in the Box | San Diego, CA |
24 |  | ADM | Chicago, IL |
25 |  | Jamba Juice | Frisco, TX |
26 |  | Cargill | Wayzata, MN |
Popular Brands in the Industry
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