20
NPS
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Parker Hannifin
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About Parker Hannifin's Brand
Parker Hannifin is the world's leading diversified manufacturer of motion and control products and systems. Among its major competitors, Parker Hannifin is ranked in 4th place for NPS while Moog is 1st, and Danaher is 2nd.Their current market cap is $36.11B
Brand at a Glance
85%
Customer Loyalty
3.8/5
Product Quality
3.9/5
Pricing
3.8/5
Customer Service
Parker Hannifin Ranking
- #3 / 4 of its competitors
Parker Hannifin NPS
Parker Hannifin's Net Promoter Score (NPS) is a 20 with 49% Promoters, 22% Passives, and 29% Detractors. Net Promoter Score tracks whether Parker Hannifin's customers would recommend using the product based on a scale of -100 to 100.
Parker Hannifin Overall NPS
| 49% | Promoters |
|---|---|
| 22% | Passives |
| 29% | Detractors |
Parker Hannifin NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jun 2021 41 | Jun 2021 | 41 |
Jul 2021 37 | Jul 2021 | 37 |
Aug 2021 31 | Aug 2021 | 31 |
Sep 2021 28 | Sep 2021 | 28 |
Oct 2021 30 | Oct 2021 | 30 |
Nov 2021 29 | Nov 2021 | 29 |
Dec 2021 30 | Dec 2021 | 30 |
Jan 2022 24 | Jan 2022 | 24 |
Feb 2022 27 | Feb 2022 | 27 |
Mar 2022 29 | Mar 2022 | 29 |
Apr 2022 28 | Apr 2022 | 28 |
May 2022 19 | May 2022 | 19 |
How Other Brands Compare
Parker Hannifin is ranked third for NPS among its competitors. Danaher and Eaton come in first and second, with United Technologies coming in at #4. Among those competitors, it is the lowest valued company behind Danaher.
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Parker Hannifin |  Eaton |  Danaher |  United Technologies | |
| Global Ranking | #- | #960 | #- | #- |
| NPS | 20 | 27 | 33 | 20 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | $36.11B | $50.94B | $164.27B | $74.19B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Parker Hannifin NPS by Gender
Male customers rated Parker Hannifin's NPS 139 points higher than Female customers.
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Male
64
Parker Hannifin's NPS was rated 64 by Male customers on Comparably.
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73%
Promoters
18%
Passives
9%
Detractors
Female
-75
Parker Hannifin's NPS was rated -75 by Female customers on Comparably.
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0%
Promoters
25%
Passives
75%
Detractors
Parker Hannifin NPS by Ethnicity
Parker Hannifin's NPS was rated 13 points by Caucasian customers on Comparably.
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-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 13 | Caucasian | 13 |
Parker Hannifin NPS by Age
Parker Hannifin's NPS was rated the highest by customers ages 36-40, and the lowest by customers ages 26-30.
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Parker Hannifin NPS by Usage
Parker Hannifin's NPS was rated the highest by customers who have used Parker Hannifin's products/services for 5 to 10 Years, and the lowest by customers with Over 10 Years of usage.
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-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
2 to 5 Years 25 | 2 to 5 Years | 25 |
5 to 10 Years 40 | 5 to 10 Years | 40 |
Over 10 Years 0 | Over 10 Years | 0 |
Parker Hannifin NPS vs. Competitors
Compared to its competitors, Parker Hannifin's NPS is rated right above United Technologies, and is preceded by Eaton.
| COMPANY | NPS Score | |
|---|---|---|
 | Moog | 58 |
| Danaher | 33 |
| Eaton | 27 |
| Parker Hannifin | 20 |
| United Technologies | 20 |
 | Bosch Rexroth | 20 |
 | Pall | 11 |
 | Freudenberg Sealing Technologies | 0 |
 | Eaton Aerospace | N/A |
 | Gates | N/A |
 | Hamlet | N/A |
 | Donaldson Company | -1 |
 | Festo | -15 |
 | IDEX Corp | -34 |
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Parker Hannifin Customer Reviews
Out of the 2 Parker Hannifin customer reviews 2 were positive and 0 were constructive. Parker Hannifin customer reviews reflect that all customers have a favorable experience using the products/services of the company.
Parker Hannifin Customer Loyalty
85%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
85% of Parker Hannifin users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Parker Hannifin Customer Loyalty Score by Gender
Female customers rated Parker Hannifin's Customer Loyalty score 16% higher than Male customers.
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Male
84%
Yes
Female
100%
Yes
Parker Hannifin Customer Loyalty Score by Ethnicity
Parker Hannifin's Customer Loyalty score was rated 87% by Caucasian customers on Comparably.
% who answered "Yes"
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87
out of 100
Caucasian
Parker Hannifin Customer Loyalty Score by Age
Parker Hannifin's Customer Loyalty score was rated 100% by customers ages 26-30 and customers ages 36-40 on Comparably.
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0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
26-30 100% | 26-30 | 100% |
36-40 100% | 36-40 | 100% |
Parker Hannifin Customer Loyalty Score by Usage
Parker Hannifin's Customer Loyalty score was rated the highest by customers who have used Parker Hannifin's products/services for 5 to 10 Years, and the lowest by customers with Over 10 Years of usage.
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Parker Hannifin Customer Loyalty Score by Industry
Parker Hannifin's Customer Loyalty score was rated the highest by Tech industry customers, and the lowest by Aerospace and Aviation industry customers.
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Parker Hannifin Customer Loyalty vs. Competitors
Compared to its competitors, Parker Hannifin's Customer Loyalty score is rated right above Moog, and is preceded by Eaton.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Freudenberg Sealing Technologies | 100% |
| IDEX Corp | 100% |
| Pall | 90% |
| United Technologies | 89% |
| Eaton | 87% |
| Parker Hannifin | 85% |
| Moog | 80% |
| Festo | 79% |
| Donaldson Company | 78% |
| Danaher | 69% |
| Bosch Rexroth | 10% |
| Eaton Aerospace | N/A |
| Gates | N/A |
| Hamlet | N/A |
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Parker Hannifin Product Quality
3.8/5
Parker Hannifin has an overall Product Quality score of 3.8 out of 5 stars rated by its users and customers.
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Parker Hannifin Product Information
Parker Hannifin’s product quality score is a 3.8 out of 5 as rated by its users and customers. Reviewers from the Tech industry rated Parker Hannifin's product the highest. Reviewers from the Aerospace and Aviation industry rated Parker Hannifin the lowest at 3.5.
- Website
- http://parker.com
- Company Size
- 10,000+ Employees
Industry
Manufacturing
Quick Insights into Parker Hannifin Product Quality
Parker Hannifin's Product Quality score was rated highest by Male customers, and rated lowest by Female customers.
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Ranked Parker Hannifin Product Quality the Highest
Ranked Parker Hannifin Product Quality the Lowest
Parker Hannifin Product Quality Score by Gender
Male customers rated Parker Hannifin's Product Quality score 1.7 stars higher than Female customers.
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Male
4.1/5
Female
2.4/5
Parker Hannifin Product Quality Score by Ethnicity
Parker Hannifin's Product Quality score was rated 3.5 stars by Caucasian customers on Comparably.
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0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 3.5 | Caucasian | 3.5 |
Parker Hannifin Product Quality Score by Age
Parker Hannifin's Product Quality score was rated the highest by customers ages 26-30, and the lowest by customers ages 36-40.
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0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
26-30 3.8 | 26-30 | 3.8 |
36-40 3.5 | 36-40 | 3.5 |
Parker Hannifin Product Quality Score by Usage
Parker Hannifin's Product Quality score was rated the highest by customers who have used Parker Hannifin's products/services for 5 to 10 Years, and the lowest by customers with 2 to 5 Years of usage.
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Parker Hannifin Product Quality Score by Industry
Parker Hannifin's Product Quality score was rated the highest by Tech industry customers, and the lowest by Aerospace and Aviation industry customers.
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Parker Hannifin Product Quality vs. Competitors
Compared to its competitors, Parker Hannifin's Product Quality score is rated right above United Technologies, and is preceded by Danaher.
| COMPANY | Product Quality Score | |
|---|---|---|
| IDEX Corp | 5/5 |
| Moog | 4.5/5 |
| Freudenberg Sealing Technologies | 4.5/5 |
| Eaton | 4.1/5 |
| Pall | 4/5 |
| Danaher | 3.9/5 |
| Parker Hannifin | 3.8/5 |
| United Technologies | 3.7/5 |
| Donaldson Company | 3.7/5 |
| Festo | 3.5/5 |
| Bosch Rexroth | 3.3/5 |
| Eaton Aerospace | N/A |
| Gates | N/A |
| Hamlet | N/A |
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Parker Hannifin Pricing
Parker Hannifin ROI & Value For Money
3.9/5
Parker Hannifin has a value for money and ROI score of 3.9 out of 5 stars rated by its users and customers.
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Parker Hannifin Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Aerospace and Aviation industry. The users from the Tech industry think that they had the lowest ROI from Parker Hannifin.
Quick Insights into Parker Hannifin ROI
Parker Hannifin's ROI score was rated highest by customers ages 26-30, and rated lowest by Female customers.
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Ranked Parker Hannifin ROI the Highest
Ranked Parker Hannifin ROI the Lowest
Parker Hannifin ROI Score by Gender
Male customers rated Parker Hannifin's ROI score 1.6 stars higher than Female customers.
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Male
4.3/5
Female
2.7/5
Parker Hannifin ROI Score by Ethnicity
Parker Hannifin's ROI score was rated 3.5 stars by Caucasian customers on Comparably.
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0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 3.5 | Caucasian | 3.5 |
Parker Hannifin ROI Score by Age
Parker Hannifin's ROI score was rated 4.3 stars by customers ages 26-30 and customers ages 36-40 on Comparably.
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0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
26-30 4.3 | 26-30 | 4.3 |
36-40 4.3 | 36-40 | 4.3 |
Parker Hannifin ROI Score by Usage
Parker Hannifin's ROI score was rated the highest by customers who have used Parker Hannifin's products/services for 5 to 10 Years, and the lowest by customers with 2 to 5 Years of usage.
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Parker Hannifin ROI Score by Industry
Parker Hannifin's ROI score was rated the highest by Aerospace and Aviation industry customers, and the lowest by Tech industry customers.
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Parker Hannifin Pricing vs. Competitors
Compared to its competitors, Parker Hannifin's ROI score is rated right above Bosch Rexroth, and is preceded by Eaton.
| COMPANY | Pricing Score | |
|---|---|---|
| Moog | 4.4/5 |
| Danaher | 4/5 |
| IDEX Corp | 4/5 |
| Eaton | 3.9/5 |
| Parker Hannifin | 3.9/5 |
| Bosch Rexroth | 3.8/5 |
| Pall | 3.8/5 |
| Freudenberg Sealing Technologies | 3.5/5 |
| United Technologies | 3.4/5 |
| Donaldson Company | 3.4/5 |
| Festo | 3.3/5 |
| Eaton Aerospace | N/A |
| Gates | N/A |
| Hamlet | N/A |
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Parker Hannifin Customer Service
3.8/5
Parker Hannifin has an overall Customer Service score of 3.8 out of 5 stars rated by its users and customers.
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About Parker Hannifin's Customer Service
Address
6035 Parkland Blvd, Cleveland, OH 44124
Website
http://parker.com
Phone Number
2168963000
Parker Hannifin's Social Links
Quick Insights into Parker Hannifin Customer Service
Parker Hannifin's Customer Service score was rated highest by customers ages 36-40, and rated lowest by Female customers.
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Ranked Parker Hannifin Customer Service the Highest
Ranked Parker Hannifin Customer Service the Lowest
Parker Hannifin Customer Service Score by Gender
Male customers rated Parker Hannifin's Customer Service score 1.3 stars higher than Female customers.
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Male
3.8/5
Female
2.5/5
Parker Hannifin Customer Service Score by Ethnicity
Parker Hannifin's Customer Service score was rated 3.5 stars by Caucasian customers on Comparably.
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0
1
2
3
4
5
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 3.5 | Caucasian | 3.5 |
Parker Hannifin Customer Service Score by Age
Parker Hannifin's Customer Service score was rated the highest by customers ages 36-40, and the lowest by customers ages 26-30.
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0
1
2
3
4
5
| Summary | Age | Customer Service Score |
|---|---|---|
26-30 3.8 | 26-30 | 3.8 |
36-40 4.1 | 36-40 | 4.1 |
Parker Hannifin Customer Service Score by Usage
Parker Hannifin's Customer Service score was rated the highest by customers who have used Parker Hannifin's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.
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Parker Hannifin Customer Service Score by Industry
Parker Hannifin's Customer Service score was rated the highest by Tech industry customers, and the lowest by Aerospace and Aviation industry customers.
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Parker Hannifin Customer Service vs. Competitors
Compared to its competitors, Parker Hannifin's Customer Service score is rated right above United Technologies, and is preceded by Eaton.
| COMPANY | Customer Service Score | |
|---|---|---|
| IDEX Corp | 5/5 |
| Moog | 4.2/5 |
| Danaher | 4.1/5 |
| Bosch Rexroth | 4/5 |
| Eaton | 3.9/5 |
| Parker Hannifin | 3.8/5 |
| United Technologies | 3.8/5 |
| Pall | 3.7/5 |
| Festo | 3.5/5 |
| Freudenberg Sealing Technologies | 3.5/5 |
| Donaldson Company | 3.3/5 |
| Eaton Aerospace | N/A |
| Gates | N/A |
| Hamlet | N/A |
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Parker Hannifin as an Employer
3.0/5
Parker Hannifin has a 3.0/5 stars for its overall company culture rated by their employees
top
50%
Consumer vs. Employees
Parker Hannifin scored a 20 for Net Promoter Score and a 2 for Employee Net Promoter Score. NPS gauges how likely a customer of Parker Hannifin would recommend the brand to a friend. ENPS measures how likely Parker Hannifin employees would recommend working at Parker Hannifin to a friend.
Net Promoter Score
20
NPS Score
| 49% | Promoters |
|---|---|
| 22% | Passive |
| 29% | Detractors |
Employee Net Promoter Score
2
eNPS Score
| 39% | Promoters |
|---|---|
| 24% | Passive |
| 37% | Detractors |
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