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Parker Hannifin
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About Parker Hannifin's Brand

Parker Hannifin is the world's leading diversified manufacturer of motion and control products and systems. Among its major competitors, Parker Hannifin is ranked in 4th place for NPS while Moog is 1st, and Danaher is 2nd.Their current market cap is $36.11B

Brand at a Glance

85%
Customer Loyalty
3.8/5
Product Quality
3.9/5
Pricing
3.8/5
Customer Service

Parker Hannifin Ranking

Parker Hannifin NPS

Parker Hannifin's Net Promoter Score (NPS) is a 20 with 49% Promoters, 22% Passives, and 29% Detractors. Net Promoter Score tracks whether Parker Hannifin's customers would recommend using the product based on a scale of -100 to 100.

Parker Hannifin Overall NPS

20
NPS
49%Promoters
22%Passives
29%Detractors
Parker Hannifin Overall NPS

Parker Hannifin NPS Trend

-100
-50
0
50
100
Jun 2021
41
Jun 202141
Jul 2021
37
Jul 202137
Aug 2021
31
Aug 202131
Sep 2021
28
Sep 202128
Oct 2021
30
Oct 202130
Nov 2021
29
Nov 202129
Dec 2021
30
Dec 202130
Jan 2022
24
Jan 202224
Feb 2022
27
Feb 202227
Mar 2022
29
Mar 202229
Apr 2022
28
Apr 202228
May 2022
19
May 202219

How Other Brands Compare

Parker Hannifin is ranked third for NPS among its competitors. Danaher and Eaton come in first and second, with United Technologies coming in at #4. Among those competitors, it is the lowest valued company behind Danaher.

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Parker Hannifin's Logo
Parker Hannifin
Eaton's Logo
Eaton
Danaher's Logo
Danaher
United Technologies' Logo
United Technologies
Global Ranking#-#960#-#-
NPS20273320
Social Sentiment Calculated by analyzing social media and other online mentions-Neutral--
Valuation Updated every 24 hours for public companies$36.11B$50.94B$164.27B$74.19B

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Parker Hannifin NPS by Gender

Male customers rated Parker Hannifin's NPS 139 points higher than Female customers.

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Male

64

Parker Hannifin's NPS was rated 64 by Male customers on Comparably.

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73%
Promoters
18%
Passives
9%
Detractors

Female

-75

Parker Hannifin's NPS was rated -75 by Female customers on Comparably.

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0%
Promoters
25%
Passives
75%
Detractors

Parker Hannifin NPS by Ethnicity

Parker Hannifin's NPS was rated 13 points by Caucasian customers on Comparably.

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-100
-50
0
50
100
Caucasian
13
Caucasian13

Parker Hannifin NPS by Age

Parker Hannifin's NPS was rated the highest by customers ages 36-40, and the lowest by customers ages 26-30.

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0
20
40
60
80
100
Promoters
67%
Passives
0%
Detractors
33%
26-3067%0%33%
Promoters
67%
Passives
33%
Detractors
0%
36-4067%33%0%

Parker Hannifin NPS by Usage

Parker Hannifin's NPS was rated the highest by customers who have used Parker Hannifin's products/services for 5 to 10 Years, and the lowest by customers with Over 10 Years of usage.

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-100
-50
0
50
100
2 to 5 Years
25
2 to 5 Years25
5 to 10 Years
40
5 to 10 Years40
Over 10 Years
0
Over 10 Years0

Parker Hannifin NPS vs. Competitors

Compared to its competitors, Parker Hannifin's NPS is rated right above United Technologies, and is preceded by Eaton.

Unlock Parker Hannifin NPS vs. Competitors Data

Parker Hannifin's Logo
VS
Moog's Logo
Danaher's Logo
Eaton's Logo
United Technologies' Logo
Bosch Rexroth's Logo
Pall's Logo
Freudenberg Sealing Technologies' Logo
Eaton Aerospace's Logo
Gates' Logo
Hamlet's Logo
Donaldson Company's Logo
Festo's Logo
IDEX Corp's Logo

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Parker Hannifin Customer Reviews

Out of the 2 Parker Hannifin customer reviews 2 were positive and 0 were constructive. Parker Hannifin customer reviews reflect that all customers have a favorable experience using the products/services of the company.

What do you value most about this brand?
Retired from CNG industry. PH was always there for all of us techs
Review from Akron, OH / Male / Caucasian / 66+
What do you value most about this brand?
Parker's Reliability is top notch
Review from San Francisco, CA / Male / Caucasian / 61-65

Parker Hannifin Customer Loyalty

85%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

85% of Parker Hannifin users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

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85
85%
15
15%
Parker Hannifin Customer Loyalty

Parker Hannifin Customer Loyalty Score by Gender

Female customers rated Parker Hannifin's Customer Loyalty score 16% higher than Male customers.

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Male
84%
Yes
Female
100%
Yes

Parker Hannifin Customer Loyalty Score by Ethnicity

Parker Hannifin's Customer Loyalty score was rated 87% by Caucasian customers on Comparably.

% who answered "Yes"

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87
out of 100
Caucasian

Parker Hannifin Customer Loyalty Score by Age

Parker Hannifin's Customer Loyalty score was rated 100% by customers ages 26-30 and customers ages 36-40 on Comparably.

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0
20%
40%
60%
80%
100%
26-30
100%
26-30100%
36-40
100%
36-40100%

Parker Hannifin Customer Loyalty Score by Usage

Parker Hannifin's Customer Loyalty score was rated the highest by customers who have used Parker Hannifin's products/services for 5 to 10 Years, and the lowest by customers with Over 10 Years of usage.

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2 to 5 Years
78%
5 to 10 Years
100%
Over 10 Years
78%

Parker Hannifin Customer Loyalty Score by Industry

Parker Hannifin's Customer Loyalty score was rated the highest by Tech industry customers, and the lowest by Aerospace and Aviation industry customers.

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Tech
100%
Aerospace and Aviation
74%

Parker Hannifin Customer Loyalty vs. Competitors

Compared to its competitors, Parker Hannifin's Customer Loyalty score is rated right above Moog, and is preceded by Eaton.

Unlock Parker Hannifin Customer Loyalty vs. Competitors Data

Parker Hannifin's Logo
VS
Freudenberg Sealing Technologies' Logo
IDEX Corp's Logo
Pall's Logo
United Technologies' Logo
Eaton's Logo
Moog's Logo
Festo's Logo
Donaldson Company's Logo
Danaher's Logo
Bosch Rexroth's Logo
Eaton Aerospace's Logo
Gates' Logo
Hamlet's Logo

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Parker Hannifin Product Quality

3.8/5

Parker Hannifin has an overall Product Quality score of 3.8 out of 5 stars rated by its users and customers.

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Parker Hannifin Product Information

Parker Hannifin’s product quality score is a 3.8 out of 5 as rated by its users and customers. Reviewers from the Tech industry rated Parker Hannifin's product the highest. Reviewers from the Aerospace and Aviation industry rated Parker Hannifin the lowest at 3.5.

Website
http://parker.com
Company Size
10,000+ Employees

Industry

Manufacturing

Quick Insights into Parker Hannifin Product Quality

Parker Hannifin's Product Quality score was rated highest by Male customers, and rated lowest by Female customers.

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Ranked Parker Hannifin Product Quality the Highest

Male
4.1
Tech
4.1
5 to 10 Years
3.9

Ranked Parker Hannifin Product Quality the Lowest

Aerospace and Aviation
3.5
2 to 5 Years
2.9
Female
2.4

Parker Hannifin Product Quality Score by Gender

Male customers rated Parker Hannifin's Product Quality score 1.7 stars higher than Female customers.

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Male

4.1/5

Female

2.4/5

Parker Hannifin Product Quality Score by Ethnicity

Parker Hannifin's Product Quality score was rated 3.5 stars by Caucasian customers on Comparably.

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0
1
2
3
4
5
Caucasian
3.5
Caucasian3.5

Parker Hannifin Product Quality Score by Age

Parker Hannifin's Product Quality score was rated the highest by customers ages 26-30, and the lowest by customers ages 36-40.

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0
1
2
3
4
5
26-30
3.8
26-303.8
36-40
3.5
36-403.5

Parker Hannifin Product Quality Score by Usage

Parker Hannifin's Product Quality score was rated the highest by customers who have used Parker Hannifin's products/services for 5 to 10 Years, and the lowest by customers with 2 to 5 Years of usage.

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2 to 5 Years
2.9
5 to 10 Years
3.9
Over 10 Years
3.5

Parker Hannifin Product Quality Score by Industry

Parker Hannifin's Product Quality score was rated the highest by Tech industry customers, and the lowest by Aerospace and Aviation industry customers.

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Tech
4.1
Aerospace and Aviation
3.5

Parker Hannifin Product Quality vs. Competitors

Compared to its competitors, Parker Hannifin's Product Quality score is rated right above United Technologies, and is preceded by Danaher.

Unlock Parker Hannifin Product Quality vs. Competitors Data

Parker Hannifin's Logo
VS
IDEX Corp's Logo
Moog's Logo
Freudenberg Sealing Technologies' Logo
Eaton's Logo
Pall's Logo
Danaher's Logo
United Technologies' Logo
Donaldson Company's Logo
Festo's Logo
Bosch Rexroth's Logo
Eaton Aerospace's Logo
Gates' Logo
Hamlet's Logo

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Parker Hannifin Pricing

Parker Hannifin ROI & Value For Money

3.9/5

Parker Hannifin has a value for money and ROI score of 3.9 out of 5 stars rated by its users and customers.

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Parker Hannifin Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Aerospace and Aviation industry. The users from the Tech industry think that they had the lowest ROI from Parker Hannifin.

Quick Insights into Parker Hannifin ROI

Parker Hannifin's ROI score was rated highest by customers ages 26-30, and rated lowest by Female customers.

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Ranked Parker Hannifin ROI the Highest

26-30
4.3
Male
4.3
Aerospace and Aviation
4.2

Ranked Parker Hannifin ROI the Lowest

Tech
4
2 to 5 Years
3.4
Female
2.7

Parker Hannifin ROI Score by Gender

Male customers rated Parker Hannifin's ROI score 1.6 stars higher than Female customers.

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Male

4.3/5

Female

2.7/5

Parker Hannifin ROI Score by Ethnicity

Parker Hannifin's ROI score was rated 3.5 stars by Caucasian customers on Comparably.

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0
1
2
3
4
5
Caucasian
3.5
Caucasian3.5

Parker Hannifin ROI Score by Age

Parker Hannifin's ROI score was rated 4.3 stars by customers ages 26-30 and customers ages 36-40 on Comparably.

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0
1
2
3
4
5
26-30
4.3
26-304.3
36-40
4.3
36-404.3

Parker Hannifin ROI Score by Usage

Parker Hannifin's ROI score was rated the highest by customers who have used Parker Hannifin's products/services for 5 to 10 Years, and the lowest by customers with 2 to 5 Years of usage.

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2 to 5 Years
3.4
5 to 10 Years
3.8
Over 10 Years
3.7

Parker Hannifin ROI Score by Industry

Parker Hannifin's ROI score was rated the highest by Aerospace and Aviation industry customers, and the lowest by Tech industry customers.

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Tech
4
Aerospace and Aviation
4.2

Parker Hannifin Pricing vs. Competitors

Compared to its competitors, Parker Hannifin's ROI score is rated right above Bosch Rexroth, and is preceded by Eaton.

Unlock Parker Hannifin ROI vs. Competitors Data

Parker Hannifin's Logo
VS
Moog's Logo
Danaher's Logo
IDEX Corp's Logo
Eaton's Logo
Bosch Rexroth's Logo
Pall's Logo
Freudenberg Sealing Technologies' Logo
United Technologies' Logo
Donaldson Company's Logo
Festo's Logo
Eaton Aerospace's Logo
Gates' Logo
Hamlet's Logo

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Parker Hannifin Customer Service

3.8/5

Parker Hannifin has an overall Customer Service score of 3.8 out of 5 stars rated by its users and customers.

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About Parker Hannifin's Customer Service

Address

6035 Parkland Blvd, Cleveland, OH 44124


Website

http://parker.com


Phone Number

2168963000

Quick Insights into Parker Hannifin Customer Service

Parker Hannifin's Customer Service score was rated highest by customers ages 36-40, and rated lowest by Female customers.

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Ranked Parker Hannifin Customer Service the Highest

36-40
4.1
Tech
4
Male
3.8

Ranked Parker Hannifin Customer Service the Lowest

26-30
3.8
Over 10 Years
3
Female
2.5

Parker Hannifin Customer Service Score by Gender

Male customers rated Parker Hannifin's Customer Service score 1.3 stars higher than Female customers.

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Male

3.8/5

Female

2.5/5

Parker Hannifin Customer Service Score by Ethnicity

Parker Hannifin's Customer Service score was rated 3.5 stars by Caucasian customers on Comparably.

Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Parker Hannifin.
0
1
2
3
4
5
Caucasian
3.5
Caucasian3.5

Parker Hannifin Customer Service Score by Age

Parker Hannifin's Customer Service score was rated the highest by customers ages 36-40, and the lowest by customers ages 26-30.

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0
1
2
3
4
5
26-30
3.8
26-303.8
36-40
4.1
36-404.1

Parker Hannifin Customer Service Score by Usage

Parker Hannifin's Customer Service score was rated the highest by customers who have used Parker Hannifin's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.

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2 to 5 Years
3.6
5 to 10 Years
3.5
Over 10 Years
3

Parker Hannifin Customer Service Score by Industry

Parker Hannifin's Customer Service score was rated the highest by Tech industry customers, and the lowest by Aerospace and Aviation industry customers.

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Tech
4
Aerospace and Aviation
3.9

Parker Hannifin Customer Service vs. Competitors

Compared to its competitors, Parker Hannifin's Customer Service score is rated right above United Technologies, and is preceded by Eaton.

Unlock Parker Hannifin Customer Service vs. Competitors Data

Parker Hannifin's Logo
VS
IDEX Corp's Logo
Moog's Logo
Danaher's Logo
Bosch Rexroth's Logo
Eaton's Logo
United Technologies' Logo
Pall's Logo
Festo's Logo
Freudenberg Sealing Technologies' Logo
Donaldson Company's Logo
Eaton Aerospace's Logo
Gates' Logo
Hamlet's Logo

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Parker Hannifin as an Employer

3.0/5

Parker Hannifin has a 3.0/5 stars for its overall company culture rated by their employees

  Parker Hannifin CEO
top
50%
CEO of Parker Hannifin

In the Top 50% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Parker Hannifin scored a 20 for Net Promoter Score and a 2 for Employee Net Promoter Score. NPS gauges how likely a customer of Parker Hannifin would recommend the brand to a friend. ENPS measures how likely Parker Hannifin employees would recommend working at Parker Hannifin to a friend.

Net Promoter Score

20
NPS Score
49%Promoters
22%Passive
29%Detractors

Employee Net Promoter Score

2
eNPS Score
39%Promoters
24%Passive
37%Detractors

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