34
NPS
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Ranked
#27
Energy and Manufacturing Brands
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Schneider Electric
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Schneider Electric is ranked #27 in Energy and Manufacturing Brands
Schneider Electric is ranked #27 in Energy and Manufacturing Brands
About Schneider Electric's Brand
We are the global leader in the digital transformation of energy management and automation. . Schneider Electric’s brand is ranked #364 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Schneider Electric. When compared to other organizations within the Energy and Manufacturing industry, Schneider Electric is ranked #27. Among its major competitors, Schneider Electric is ranked in 5th place for NPS while Omron Electronics is 1st, and Alstom is 2nd.Their current market cap is $32.77B
Brand at a Glance
78%
Customer Loyalty
4.2/5
Product Quality
4/5
Pricing
4.1/5
Customer Service
Schneider Electric CMO
Schneider Electric Ranking
- #27 in Energy and Manufacturing
- #2 / 4 of its competitors
Schneider Electric NPS
Schneider Electric's Net Promoter Score (NPS) is a 34 with 56% Promoters, 22% Passives, and 22% Detractors. Net Promoter Score tracks whether Schneider Electric's customers would recommend using the product based on a scale of -100 to 100.
Schneider Electric Overall NPS
| 56% | Promoters |
|---|---|
| 22% | Passives |
| 22% | Detractors |
Schneider Electric NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jun 2021 28 | Jun 2021 | 28 |
Jul 2021 29 | Jul 2021 | 29 |
Aug 2021 28 | Aug 2021 | 28 |
Sep 2021 30 | Sep 2021 | 30 |
Oct 2021 32 | Oct 2021 | 32 |
Nov 2021 29 | Nov 2021 | 29 |
Dec 2021 33 | Dec 2021 | 33 |
Jan 2022 34 | Jan 2022 | 34 |
Feb 2022 34 | Feb 2022 | 34 |
Mar 2022 35 | Mar 2022 | 35 |
Apr 2022 35 | Apr 2022 | 35 |
May 2022 33 | May 2022 | 33 |
How Other Brands Compare
Schneider Electric is ranked second for NPS among its competitors. Siemens and ABB Ltd come in first and third, with Rockwell Automation coming in at #4. Among those competitors, it is the third most valued company behind ABB Ltd.
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Schneider Electric |  ABB Ltd |  Siemens |  Rockwell Automation | |
| Global Ranking | #364 | #419 | #499 | #520 |
| NPS | 34 | 31 | 48 | 27 |
| Valuation Updated every 24 hours for public companies | $32.77B | $67.56B | - | $30.54B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Schneider Electric NPS by Gender
Male customers rated Schneider Electric's NPS 21 points higher than Female customers.
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Male
35
Schneider Electric's NPS was rated 35 by Male customers on Comparably.
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57%
Promoters
21%
Passives
22%
Detractors
Female
14
Schneider Electric's NPS was rated 14 by Female customers on Comparably.
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52%
Promoters
10%
Passives
38%
Detractors
Schneider Electric NPS by Ethnicity
Schneider Electric's NPS was rated the highest by African American/Black customers, and the lowest by Caucasian customers.
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-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 12 | Caucasian | 12 |
Hispanic or Latino 50 | Hispanic or Latino | 50 |
African American/Black 80 | African American/Black | 80 |
Asian or Pacific Islander 25 | Asian or Pacific Islander | 25 |
Other 34 | Other | 34 |
Schneider Electric NPS by Age
Schneider Electric's NPS was rated the highest by customers ages 66+, and the lowest by customers ages 41-45.
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Schneider Electric NPS by Usage
Schneider Electric's NPS was rated the highest by customers who have used Schneider Electric's products/services for Less than 1 Year, and the lowest by customers with 5 to 10 Years of usage.
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-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 44 | Less than 1 Year | 44 |
1 to 2 Years 30 | 1 to 2 Years | 30 |
2 to 5 Years 34 | 2 to 5 Years | 34 |
5 to 10 Years 17 | 5 to 10 Years | 17 |
Over 10 Years 40 | Over 10 Years | 40 |
Schneider Electric NPS vs. Competitors
Compared to its competitors, Schneider Electric's NPS is rated right above ABB Ltd, and is preceded by Danfoss.
| COMPANY | NPS Score | |
|---|---|---|
 | Omron Electronics | 100 |
 | Alstom | 50 |
| Siemens | 48 |
 | Danfoss | 40 |
| Schneider Electric | 34 |
| ABB Ltd | 31 |
 | Eaton | 29 |
| Rockwell Automation | 27 |
 | United Technologies | 20 |
 | GE Digital | 9 |
 | Festo | -15 |
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Schneider Electric NPS vs Companies in Energy and Manufacturing
In the Energy and Manufacturing industry, Schneider Electric's NPS is rated right above Stanley Black & Decker, and is preceded by Tesla Motors.
| COMPANY | NPS Score | |
|---|---|---|
 | Mercedes-Benz USA | 51 |
 | Toyota | 47 |
 | Audi | 43 |
 | Honda | 42 |
 | Tesla Motors | 39 |
| Schneider Electric | 34 |
 | Stanley Black & Decker | 34 |
 | 3M | 32 |
 | Ford Motor Company | 18 |
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Schneider Electric Customer Reviews
Out of the 17 Schneider Electric customer reviews 13 were positive and 4 were constructive. Schneider Electric customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.
All Reviews
Positive Reviews
Constructive Reviews
Schneider Electric Customer Loyalty
78%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
78% of Schneider Electric users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Schneider Electric Customer Loyalty Score by Gender
Male customers rated Schneider Electric's Customer Loyalty score 9% higher than Female customers.
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Male
82%
Yes
Female
73%
Yes
Schneider Electric Customer Loyalty Score by Ethnicity
Schneider Electric's Customer Loyalty score was rated the highest by African American/Black customers, and the lowest by Asian or Pacific Islander customers.
% who answered "Yes"
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78
out of 100
Caucasian
100
out of 100
Hispanic or Latino
100
out of 100
African American/Black
48
out of 100
Asian or Pacific Islander
85
out of 100
Other
Schneider Electric Customer Loyalty Score by Age
Schneider Electric's Customer Loyalty score was rated the highest by customers ages 66+, and the lowest by customers ages 26-30.
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0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
18-25 73% | 18-25 | 73% |
26-30 68% | 26-30 | 68% |
31-35 75% | 31-35 | 75% |
36-40 72% | 36-40 | 72% |
41-45 74% | 41-45 | 74% |
46-50 85% | 46-50 | 85% |
51-55 85% | 51-55 | 85% |
61-65 85% | 61-65 | 85% |
66+ 100% | 66+ | 100% |
Schneider Electric Customer Loyalty Score by Usage
Schneider Electric's Customer Loyalty score was rated the highest by customers who have used Schneider Electric's products/services for 2 to 5 Years, and the lowest by customers with 1 to 2 Years of usage.
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Schneider Electric Customer Loyalty Score by Industry
Schneider Electric's Customer Loyalty score was rated the highest by Chemicals industry customers, and the lowest by Marketing, Advertising and Research industry customers.
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Schneider Electric Customer Loyalty vs. Competitors
Compared to its competitors, Schneider Electric's Customer Loyalty score is rated right above GE Digital, and is preceded by Festo.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Rockwell Automation | 92% |
| United Technologies | 89% |
| Eaton | 88% |
| Danfoss | 87% |
| ABB Ltd | 84% |
| Alstom | 82% |
| Siemens | 81% |
| Festo | 79% |
| Schneider Electric | 78% |
| GE Digital | 68% |
| Omron Electronics | 55% |
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Customer Loyalty for Other Energy and Manufacturing Brands
In the Energy and Manufacturing industry, Schneider Electric's Customer Loyalty score is rated right above 3M, and is preceded by Ford Motor Company.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Honda | 88% |
| Stanley Black & Decker | 87% |
| Audi | 84% |
| Mercedes-Benz USA | 84% |
| Toyota | 84% |
| Tesla Motors | 80% |
| Ford Motor Company | 79% |
| Schneider Electric | 78% |
| 3M | 78% |
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Schneider Electric Product Quality
4.2/5
Schneider Electric has an overall Product Quality score of 4.2 out of 5 stars rated by its users and customers.
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Schneider Electric Product Information
Schneider Electric’s product quality score is a 4.2 out of 5 as rated by its users and customers. Reviewers from the Consulting industry rated Schneider Electric's product the highest. Reviewers from the Business and Consumer Services industry rated Schneider Electric the lowest at 3.9.
- Company Size
- 10,000+ Employees
Industry
Tech
Energy
Hardware and Devices
Manufacturing
Quick Insights into Schneider Electric Product Quality
Schneider Electric's Product Quality score was rated highest by customers ages 66+, and rated lowest by Asian or Pacific Islander customers.
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Ranked Schneider Electric Product Quality the Highest
Ranked Schneider Electric Product Quality the Lowest
Schneider Electric Product Quality Score by Gender
Male customers rated Schneider Electric's Product Quality score 0.2 stars higher than Female customers.
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Male
4.2/5
Female
4/5
Schneider Electric Product Quality Score by Ethnicity
Schneider Electric's Product Quality score was rated the highest by African American/Black customers, and the lowest by Asian or Pacific Islander customers.
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| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 4 | Caucasian | 4 |
Hispanic or Latino 4.2 | Hispanic or Latino | 4.2 |
African American/Black 4.5 | African American/Black | 4.5 |
Asian or Pacific Islander 3.5 | Asian or Pacific Islander | 3.5 |
Other 4.2 | Other | 4.2 |
Schneider Electric Product Quality Score by Age
Schneider Electric's Product Quality score was rated the highest by customers ages 66+, and the lowest by customers ages 61-65.
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0
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| Summary | Age | Score |
|---|---|---|
18-25 4.2 | 18-25 | 4.2 |
26-30 4 | 26-30 | 4 |
31-35 3.9 | 31-35 | 3.9 |
36-40 4.3 | 36-40 | 4.3 |
41-45 4 | 41-45 | 4 |
46-50 3.6 | 46-50 | 3.6 |
51-55 4.1 | 51-55 | 4.1 |
61-65 3.6 | 61-65 | 3.6 |
66+ 5 | 66+ | 5 |
Schneider Electric Product Quality Score by Usage
Schneider Electric's Product Quality score was rated the highest by customers who have used Schneider Electric's products/services for Less than 1 Year, and the lowest by customers with 1 to 2 Years of usage.
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Schneider Electric Product Quality Score by Industry
Schneider Electric's Product Quality score was rated the highest by Consulting industry customers, and the lowest by Accounting industry customers.
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Schneider Electric Product Quality vs. Competitors
Compared to its competitors, Schneider Electric's Product Quality score is rated right above ABB Ltd.
| COMPANY | Product Quality Score | |
|---|---|---|
| Schneider Electric | 4.2/5 |
| ABB Ltd | 4.2/5 |
| Eaton | 4.2/5 |
| Siemens | 4.1/5 |
| Rockwell Automation | 4/5 |
| Danfoss | 3.9/5 |
| Alstom | 3.9/5 |
| Omron Electronics | 3.7/5 |
| GE Digital | 3.7/5 |
| United Technologies | 3.7/5 |
| Festo | 3.5/5 |
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Product Quality for Other Energy and Manufacturing Brands
In the Energy and Manufacturing industry, Schneider Electric's Product Quality score is rated right above Stanley Black & Decker, and is preceded by Toyota.
| COMPANY | Product Quality Score | |
|---|---|---|
| Mercedes-Benz USA | 4.3/5 |
| Honda | 4.3/5 |
| Toyota | 4.2/5 |
| Schneider Electric | 4.2/5 |
| Stanley Black & Decker | 4.2/5 |
| Audi | 4.1/5 |
| Tesla Motors | 4.1/5 |
| 3M | 4/5 |
| Ford Motor Company | 3.7/5 |
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Schneider Electric Pricing
Schneider Electric ROI & Value For Money
4/5
Schneider Electric has a value for money and ROI score of 4 out of 5 stars rated by its users and customers.
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Schneider Electric Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Consulting industry. The users from the Accounting industry think that they had the lowest ROI from Schneider Electric.
Quick Insights into Schneider Electric ROI
Schneider Electric's ROI score was rated highest by customers ages 66+, and rated lowest by customers ages 61-65.
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Ranked Schneider Electric ROI the Highest
Ranked Schneider Electric ROI the Lowest
Schneider Electric ROI Score by Gender
Schneider Electric's ROI score was rated 3.9 by both Female and Male customers on Comparably.
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Male
3.9/5
Female
3.9/5
Schneider Electric ROI Score by Ethnicity
Schneider Electric's ROI score was rated the highest by Hispanic or Latino customers, and the lowest by Asian or Pacific Islander customers.
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| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 3.9 | Caucasian | 3.9 |
Hispanic or Latino 4.5 | Hispanic or Latino | 4.5 |
African American/Black 4.3 | African American/Black | 4.3 |
Asian or Pacific Islander 3.5 | Asian or Pacific Islander | 3.5 |
Other 3.6 | Other | 3.6 |
Schneider Electric ROI Score by Age
Schneider Electric's ROI score was rated the highest by customers ages 66+, and the lowest by customers ages 61-65.
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| Summary | Age | Score |
|---|---|---|
18-25 3.8 | 18-25 | 3.8 |
26-30 4 | 26-30 | 4 |
31-35 3.7 | 31-35 | 3.7 |
36-40 4.2 | 36-40 | 4.2 |
41-45 3.8 | 41-45 | 3.8 |
46-50 3.6 | 46-50 | 3.6 |
51-55 3.7 | 51-55 | 3.7 |
61-65 3.3 | 61-65 | 3.3 |
66+ 5 | 66+ | 5 |
Schneider Electric ROI Score by Usage
Schneider Electric's ROI score was rated the highest by customers who have used Schneider Electric's products/services for Less than 1 Year, and the lowest by customers with 1 to 2 Years of usage.
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Schneider Electric ROI Score by Industry
Schneider Electric's ROI score was rated the highest by Consulting industry customers, and the lowest by Accounting industry customers.
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Schneider Electric Pricing vs. Competitors
Compared to its competitors, Schneider Electric's ROI score is rated right above Eaton, and is preceded by Siemens.
| COMPANY | Pricing Score | |
|---|---|---|
| Omron Electronics | 4.7/5 |
| Alstom | 4.1/5 |
| Siemens | 4.1/5 |
| Schneider Electric | 4/5 |
| Eaton | 3.9/5 |
| Danfoss | 3.8/5 |
| ABB Ltd | 3.8/5 |
| Rockwell Automation | 3.8/5 |
| GE Digital | 3.5/5 |
| United Technologies | 3.4/5 |
| Festo | 3.3/5 |
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ROI for Other Energy and Manufacturing Brands
In the Energy and Manufacturing industry, Schneider Electric's ROI score is rated right above Audi, and is preceded by Honda.
| COMPANY | Pricing Score | |
|---|---|---|
| Toyota | 4.1/5 |
| Tesla Motors | 4.1/5 |
| Mercedes-Benz USA | 4.1/5 |
| Stanley Black & Decker | 4.1/5 |
| Honda | 4/5 |
| Schneider Electric | 4/5 |
| Audi | 3.9/5 |
| 3M | 3.9/5 |
| Ford Motor Company | 3.6/5 |
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Schneider Electric Customer Service
4.1/5
Schneider Electric has an overall Customer Service score of 4.1 out of 5 stars rated by its users and customers.
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About Schneider Electric's Customer Service
Address
800 Federal Street, North Andover, MA 01810
Website
http://www.schneider-electric.com/
Phone Number
(978) 975-9600
Schneider Electric's Social Links
Quick Insights into Schneider Electric Customer Service
Schneider Electric's Customer Service score was rated highest by customers ages 66+, and rated lowest by customers ages 61-65.
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Ranked Schneider Electric Customer Service the Highest
Ranked Schneider Electric Customer Service the Lowest
Schneider Electric Customer Service Score by Gender
Male customers rated Schneider Electric's Customer Service score 0.3 stars higher than Female customers.
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Male
4.1/5
Female
3.8/5
Schneider Electric Customer Service Score by Ethnicity
Schneider Electric's Customer Service score was rated the highest by African American/Black customers, and the lowest by Other customers.
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| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 3.7 | Caucasian | 3.7 |
Hispanic or Latino 4.6 | Hispanic or Latino | 4.6 |
African American/Black 4.6 | African American/Black | 4.6 |
Asian or Pacific Islander 3.9 | Asian or Pacific Islander | 3.9 |
Other 3.6 | Other | 3.6 |
Schneider Electric Customer Service Score by Age
Schneider Electric's Customer Service score was rated the highest by customers ages 66+, and the lowest by customers ages 61-65.
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| Summary | Age | Customer Service Score |
|---|---|---|
18-25 4.1 | 18-25 | 4.1 |
26-30 4.2 | 26-30 | 4.2 |
31-35 3.9 | 31-35 | 3.9 |
36-40 4 | 36-40 | 4 |
41-45 3.8 | 41-45 | 3.8 |
46-50 3.2 | 46-50 | 3.2 |
51-55 4.5 | 51-55 | 4.5 |
61-65 3.1 | 61-65 | 3.1 |
66+ 5 | 66+ | 5 |
Schneider Electric Customer Service Score by Usage
Schneider Electric's Customer Service score was rated the highest by customers who have used Schneider Electric's products/services for Less than 1 Year, and the lowest by customers with Over 10 Years of usage.
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Schneider Electric Customer Service Score by Industry
Schneider Electric's Customer Service score was rated the highest by Consulting industry customers, and the lowest by Energy and Manufacturing industry customers.
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Schneider Electric Customer Service vs. Competitors
Compared to its competitors, Schneider Electric's Customer Service score is rated right above ABB Ltd, and is preceded by Alstom.
| COMPANY | Customer Service Score | |
|---|---|---|
| Omron Electronics | 4.7/5 |
| Siemens | 4.2/5 |
| Alstom | 4.1/5 |
| Schneider Electric | 4.1/5 |
| ABB Ltd | 3.9/5 |
| Eaton | 3.9/5 |
| Rockwell Automation | 3.8/5 |
| Danfoss | 3.8/5 |
| United Technologies | 3.8/5 |
| Festo | 3.5/5 |
| GE Digital | 3.5/5 |
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Customer Service for Other Energy and Manufacturing Brands
In the Energy and Manufacturing industry, Schneider Electric's Customer Service score is rated right above Honda, and is preceded by Toyota.
| COMPANY | Customer Service Score | |
|---|---|---|
| Mercedes-Benz USA | 4.3/5 |
| Stanley Black & Decker | 4.2/5 |
| Toyota | 4.1/5 |
| Schneider Electric | 4.1/5 |
| Honda | 4.1/5 |
| Tesla Motors | 4/5 |
| Audi | 4/5 |
| 3M | 3.9/5 |
| Ford Motor Company | 3.7/5 |
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Schneider Electric as an Employer
4.6/5
Schneider Electric has a 4.6/5 stars for its overall company culture rated by their employees
top
5%
CEO of Schneider Electric
In the Top 5% of Similar Sized Companies on Comparably.
Consumer vs. Employees
Schneider Electric scored a 34 for Net Promoter Score and a 37 for Employee Net Promoter Score. NPS gauges how likely a customer of Schneider Electric would recommend the brand to a friend. ENPS measures how likely Schneider Electric employees would recommend working at Schneider Electric to a friend.
Net Promoter Score
34
NPS Score
| 56% | Promoters |
|---|---|
| 22% | Passive |
| 22% | Detractors |
Employee Net Promoter Score
37
eNPS Score
| 58% | Promoters |
|---|---|
| 21% | Passive |
| 21% | Detractors |
Global Ranking Snapshot
Schneider Electric is ranked #364 in the Global Top 100 Brands. It ranks just behind Concentrix and just ahead of GUESS.
| RANK | COMPANY | CEO | INDUSTRY | ||
|---|---|---|---|---|---|
362 |  | Armani |  | Giorgio Armani | Fashion and Beauty |
363 |  | Concentrix |  | Chris Caldwell | Business and Consumer Services |
364 | | Schneider Electric | | Jean-Pascal Tricoire | Energy and Manufacturing |
365 |  | GUESS |  | Victor Herrero | Fashion and Beauty |
366 |  | Blizzard Entertainment |  | J. Allen Brack | Media and Entertainment |
367 |  | Unity Technologies |  | John Riccitiello | Tech |
368 |  | Xero Inc |  | Steve Vamos | Tech |
Energy and Manufacturing Ranking Snapshot
Schneider Electric is ranked #27 in the Energy and Manufacturing Industry. It ranks just behind Ingersoll Rand and just ahead of Barrick Gold Corporation.
| RANK | COMPANY | Location | |
|---|---|---|---|
25 |  | Snap-on Tools | Kenosha, WI |
26 |  | Ingersoll Rand | Swords Creek, VA |
27 | | Schneider Electric | North Andover, MA |
28 |  | Barrick Gold Corporation | Toronto, KS |
29 |  | Micron Technology | Boise, ID |
30 |  | Emerson Electric | Saint Louis, MO |
31 | | ABB Ltd | Cary, NC |
Popular Brands in the Industry
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