-64
NPS
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Brand Page
Xxx9
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About Xxx9 Brand
Brand at a Glance
79%
Customer Loyalty
3.8/5
Product Quality
2.3/5
Pricing
2.5/5
Customer Service
Xxx9 NPS
Xxx9's Net Promoter Score (NPS) is a -64 with 15% Promoters, 6% Passives, and 79% Detractors. Net Promoter Score tracks whether Xxx9's customers would recommend using the product based on a scale of -100 to 100.
Xxx9 Overall NPS
| 15% | Promoters |
|---|---|
| 6% | Passives |
| 79% | Detractors |
Xxx9 NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Mar 2024 -64 | Mar 2024 | -64 |
Apr 2024 -64 | Apr 2024 | -64 |
May 2024 -64 | May 2024 | -64 |
Jun 2024 -64 | Jun 2024 | -64 |
Jul 2024 -64 | Jul 2024 | -64 |
Aug 2024 -64 | Aug 2024 | -64 |
Sep 2024 -64 | Sep 2024 | -64 |
Oct 2024 -64 | Oct 2024 | -64 |
Nov 2024 -64 | Nov 2024 | -64 |
Jan 2025 -64 | Jan 2025 | -64 |
Dec 2025 -64 | Dec 2025 | -64 |
Feb 2026 -64 | Feb 2026 | -64 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Xxx9 NPS by Gender
Xxx9's NPS was rated -50 by Male customers on Comparably.
Male
-50
Xxx9's NPS was rated -50 by Male customers on Comparably.
25%
Promoters
0%
Passives
75%
Detractors
Female
N/A
Xxx9's NPS is not yet rated by Female customers.
0%
Promoters
0%
Passives
0%
Detractors
Xxx9 NPS by Ethnicity
Xxx9's NPS was rated -80 points by Caucasian customers on Comparably.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian -80 | Caucasian | -80 |
Xxx9 NPS by Age
Xxx9's NPS was rated -25 points by customers ages 18-25 on Comparably.
Xxx9 NPS by Usage
Xxx9's NPS was rated -60 points by customers who have used Xxx9's products/services for 2 to 5 Years.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
2 to 5 Years -60 | 2 to 5 Years | -60 |
Xxx9 Customer Loyalty
79%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
79% of Xxx9 users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Xxx9 Customer Loyalty Score by Gender
Xxx9's Customer Loyalty score was rated 100 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of Xxx9.
Male
100%
Yes
Female
N/A
Yes
Xxx9 Customer Loyalty Score by Ethnicity
Xxx9's Customer Loyalty score was rated 100% by Caucasian customers on Comparably.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Xxx9.
100
out of 100
Caucasian
Xxx9 Customer Loyalty Score by Age
Xxx9's Customer Loyalty score was rated 100% by customers ages 18-25 on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Xxx9.
0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
18-25 100% | 18-25 | 100% |
Xxx9 Customer Loyalty Score by Usage
Xxx9's Customer Loyalty score was rated 100% by customers who have used Xxx9's products/services for 2 to 5 Years.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
Xxx9 Product Quality
3.8/5
Xxx9 has an overall Product Quality score of 3.8 out of 5 stars rated by its users and customers.
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Xxx9 Product Information
Xxx9’s product quality score is a 3.8 out of 5 as rated by its users and customers.
- Website
- https://xxx9.pe
- Company Size
- 1-10 Employees
Industry
Business Services
Quick Insights into Xxx9 Product Quality
Xxx9's Product Quality score was rated highest by customers who have used Xxx9's products/services for 2 to 5 Years.
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Ranked Xxx9 Product Quality the Highest
Xxx9 Product Quality Score by Gender
Xxx9's Product Quality score was rated 4.3 by Male customers on Comparably.
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Male
4.3/5
Female
N/A
Xxx9 Product Quality Score by Ethnicity
Xxx9's Product Quality score was rated 4.3 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Xxx9.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 4.3 | Caucasian | 4.3 |
Xxx9 Product Quality Score by Age
Xxx9's Product Quality score was rated 3.6 stars by customers ages 18-25 on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of Xxx9.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 3.6 | 18-25 | 3.6 |
Xxx9 Product Quality Score by Usage
Xxx9's Product Quality score was rated 4.4 stars by customers who have used Xxx9's products/services for 2 to 5 Years.
Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.
Xxx9 Pricing
Xxx9 ROI & Value For Money
2.3/5
Xxx9 has a value for money and ROI score of 2.3 out of 5 stars rated by its users and customers.
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Quick Insights into Xxx9 ROI
Xxx9's ROI score was rated highest by customers ages 18-25.
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Ranked Xxx9 ROI the Highest
Xxx9 ROI Score by Gender
Xxx9's ROI score was rated 2 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Xxx9.
Male
2/5
Female
N/A
Xxx9 ROI Score by Ethnicity
Xxx9's ROI score was rated 2.2 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Xxx9.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 2.2 | Caucasian | 2.2 |
Xxx9 ROI Score by Age
Xxx9's ROI score was rated 2.4 stars by customers ages 18-25 on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Age data of Xxx9.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 2.4 | 18-25 | 2.4 |
Xxx9 ROI Score by Usage
Xxx9's ROI score was rated 1.9 stars by customers who have used Xxx9's products/services for 2 to 5 Years.
Sign Up for Brand Profile PRO to get the full ROI by Usage data.
Xxx9 Customer Satisfaction (CSAT)
Xxx9 Customer Satisfaction (CSAT) Score
78 / 100
Xxx9 has an overall Customer Satisfaction score of 78 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
62%
Satisfied
16%
Neither Satisfied nor Dissatisfied
6%
Dissatisfied
5%
Very Dissatisfied
11%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Xxx9 Customer Satisfaction
Xxx9's Customer Satisfaction score was rated highest by Male customers.
Sign Up to unlock insights into how customers have ranked Xxx9 Customer Satisfaction.
Ranked Xxx9 Customer Satisfaction the Highest
Xxx9 Customer Satisfaction Score by Gender
Xxx9's Customer Satisfaction score was rated 78 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Xxx9.
78 / 100
MaleVery Satisfied | 56% | |
|---|---|---|
Satisfied | 22% | |
Neither Satisfied nor Dissatisfied | 11% | |
Dissatisfied | 11% | |
Very Dissatisfied | 0% |
Xxx9 Customer Satisfaction Score by Age
Xxx9's Customer Satisfaction score was rated 60 points by customers ages 18-25 on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of Xxx9.
0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 18-25 | 60% |
Xxx9 Customer Service
2.5/5
Xxx9 has an overall Customer Service score of 2.5 out of 5 stars rated by its users and customers.
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About Xxx9's Customer Service
Website
https://xxx9.pe
Quick Insights into Xxx9 Customer Service
Xxx9's Customer Service score was rated highest by customers ages 18-25.
Sign Up to unlock insights into how customers have ranked Xxx9 Customer Service score.
Ranked Xxx9 Customer Service the Highest
Xxx9 Customer Service Score by Gender
Xxx9's Customer Service score was rated 1.9 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Xxx9.
Male
1.9/5
Female
N/A
Xxx9 Customer Service Score by Ethnicity
Xxx9's Customer Service score was rated 1.9 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Xxx9.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 1.9 | Caucasian | 1.9 |
Xxx9 Customer Service Score by Age
Xxx9's Customer Service score was rated 2.5 stars by customers ages 18-25 on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of Xxx9.
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
18-25 2.5 | 18-25 | 2.5 |
Xxx9 Customer Service Score by Usage
Xxx9's Customer Service score was rated 1.8 stars by customers who have used Xxx9's products/services for 2 to 5 Years.
Sign Up for Brand Profile PRO to get the full Customer Service by Usage data.
Xxx9 as an Employer
Consumer vs. Employees
Xxx9 scored a -64 for Net Promoter Score and a -63 for Employee Net Promoter Score. NPS gauges how likely a customer of Xxx9 would recommend the brand to a friend. ENPS measures how likely Xxx9 employees would recommend working at Xxx9 to a friend.
Net Promoter Score
-64
NPS Score
| 15% | Promoters |
|---|---|
| 6% | Passive |
| 79% | Detractors |
Employee Net Promoter Score
-63
eNPS Score
| 15% | Promoters |
|---|---|
| 7% | Passive |
| 78% | Detractors |
