ADP Employee Reviews

I love ADP and cant imagine working for another organization.

Review from Executive Dept · Posted 16 hours ago

In my company I like the people culture and being part of a larger and diverse multinational team.

Review from Sales Dept · Posted 2 days ago

I love ADP, I just wish they would show trust with their workforce to allow a 100% work from home option. UKG has taken so many talented workers from us many due to burn out from the heavy work load left by others who joined UKG, Paycor, etc...for the WFH benefit. I wish ADP would reconsider this

Review from Operations Dept · Posted 2 days ago

Good not excellent as it is unclear of the hiring and promotion processes that should be transparent. It "seems" that the process is in the hands of the managers so if an employee doesn't have an active manager or does not know the manager to a department they would like to go they are out of luck!

Review from Customer Success Dept · Posted 3 days ago

Excellent peers and co-workers; challenges with resources; variable leadership support.

Review from Operations Dept · Posted 3 days ago

Our leadership team leads with heart and integrity. They are very relatesble and always put associates at the forefront of every decision.

Review from Executive Dept · Posted 16 hours ago

The people culture, availability, efficiency.

Review from Sales Dept · Posted 2 days ago

I love your town halls, they are so fun and keep everyone engaged - I also like how you try to tackle the tough topics and don't avoid them.

Review from Operations Dept · Posted 2 days ago

Approachable, relatable, and they listen and respond. That Amber Jones is a Bad A.. Boss!

Review from Customer Success Dept · Posted 3 days ago

I liked the diversity - we are losing that however.

Review from Operations Dept · Posted 3 days ago

I am a very go with the flow kind of person but it seems like over the past few months my department leaders do not know what they are doing. I get told to do one thing. Then when I do it, I get told I did it wrong and to do it another way. It is very frustrating when I am trying to stay compliant.

Review from HR Dept · Posted 15 days ago

transparency, communication, and more diversity

Review from Customer Success Dept

Walk your talk. You have to compare your saying to your acting.

Review from Operations Dept

more transparency, move to full remote workforce

Review from Customer Success Dept

Be better at transparency and communication

Review from Product Dept

Best part is salary and equity package

Review from Executive Dept · Posted 16 hours ago

the medical insurance; the meal tickets; the bonuses; working from home

Review from Sales Dept · Posted 2 days ago

Having the opportunity to exceed salary with bonus is great.

Review from Operations Dept · Posted 2 days ago

Affordable insurance is the best part of the compensation package.

Review from Customer Success Dept · Posted 3 days ago

bonus potential is reasonable target; varies widely

Review from Operations Dept · Posted 3 days ago

With inflation in the 8% range it feels as though I have taken a pay cut year over year.

Review from Executive Dept · Posted 4 days ago

GETTING PAID MORE I took a pay cut

Review from Operations Dept · Posted 4 days ago

compared to other jobs on the market, other companies are paying $5-$10 more an hour for the same position and responsibilities.

Review from Customer Support Dept · Posted 5 days ago

I have been in different roles and always on the "low" side of the pay range. It´s not the compensation itself that doesn´t make me happy, it´s more the lack of clarity all over around the range

Review from Operations Dept · Posted 5 days ago

I don't think I am undervalued, I think ADP does great job with compensation however, I think the scale could be re-adjusted for tenured associates.

Review from Customer Support Dept · Posted 9 days ago

We are aligned on our goals and work together to accomplidh them. It is a very supportive environment.

Review from Executive Dept · Posted 16 hours ago

diversity; maturity; reciprocal help and care

Review from Sales Dept · Posted 2 days ago

they are one of the most supportive teams I've ever worked with!

Review from Operations Dept · Posted 2 days ago

Knowledgeable, engaging, willing to learn, and fun.

Review from Customer Success Dept · Posted 3 days ago

commitment to clients and peers

Review from Operations Dept · Posted 3 days ago

they refuse to speak the language i understand. i feel excluded

Review from Customer Support Dept · Posted 10 days ago

Not sure on this one

Review from Finance Dept · Posted 10 days ago

I feel that most of my team members are on their own islands and just trying to stay afloat.

Review from Operations Dept · Posted 11 days ago

fewer meetings - and meeting agendas obligatory

Review from Marketing Dept · Posted 11 days ago

Ugh it just surprises me what people get away with.

Review from Finance Dept · Posted 11 days ago

Everyone is recognized from and ADP always finds fun ways to keep employees entertained and active.

Review from Customer Support Dept · Posted 15 days ago

The togetherness that ADP tries to build among the various communities

Review from Customer Support Dept · Posted 15 days ago

We lean on each other, and grow together. Everyone's contributions are weighted equally. Differences of opinion or thought are openly discussed and used as a way to improve what we do every day.

Review from Operations Dept · Posted 15 days ago

Having supportive and caring people around

Review from HR Dept · Posted 15 days ago

The people always their to support you personally or professionally.

Review from Customer Support Dept · Posted 15 days ago

The commitment to helping each other improve

Review from HR Dept · Posted 15 days ago

Inclusive Culture , respectful colleagues and managers

Review from Product Dept · Posted 15 days ago

Integrity is really taken seriously in our Company. I love it.

Review from IT Dept · Posted 15 days ago

It's the people. We are all wiling to help each other out. They care about you as a person.

Review from HR Dept · Posted 15 days ago

The people really care about each other

Review from IT Dept · Posted 15 days ago

I enjoy being part of the various BRGs

Review from Customer Support Dept · Posted 15 days ago

There are always opportunities to grow.

Review from HR Dept · Posted 15 days ago

The organization is a We company.

Review from HR Dept · Posted 15 days ago

it is the people that make the company culture what it is... second to none!

Review from HR Dept · Posted 15 days ago

Diversity and Educating people about the Diverse environment we host.

Review from IT Dept · Posted 15 days ago

transparency, sense of ownership, willingness to support one another

Review from Operations Dept · Posted 15 days ago

very inviting, everyone is included

Review from Customer Support Dept · Posted 15 days ago

I know that my manager cares about me as a person

Review from HR Dept · Posted 15 days ago

We're always trying to do a lot for the communities we're in. That's why I started.

Review from Sales Dept · Posted 15 days ago

Global and inclusive culture - Every Person Counts

Review from HR Dept · Posted 15 days ago

Accountability. There are teammates that do not perform to a minimum standard and seemingly not held accountable. Their lack of productivity falls on to others without compensation or consideration. Setting clear expectations with clients from the beginning of their journey/partnership with ADP.

Review from Customer Support Dept · Posted 10 days ago

All departments are working in silos and acting as BU within the organization. As a result many time they avoid taking responsibilities and point fingers to other team which impacts clients deliverables and leads to delayed in action. Client feels they are talking to multiple departments within ADP

Review from Sales Dept · Posted 10 days ago

THey need to promote more from within and make it easier for internals to move from one business division to another without the extensive interview process that externals are required to go through.

Review from Operations Dept · Posted 11 days ago

The board's health plan is much better than that of regular employees

Review from IT Dept · Posted 15 days ago

No Rules Rules: Netflix and the Culture of Reinvention

Review from IT Dept

The leadership at ADP consistently makes poorly informed decisions on the direction of their products and how the business supports those products. Hiring practices are also significantly lacking; most, if not all, interviews are unstructured which leads to many unqualified hires.

Review from IT Dept

People need to embrace best practices

Review from Engineering Dept

Be more honest and more spountaneous

Review from HR Dept

Clear communication and expectations about the process in which leads are split.

Review from Sales Dept

We need to have an appropriate workplace, as actually we work in Tunisia in offices are not adapted to our activity. We need to have a clear strategy and a clear enviroment

Review from HR Dept

It can't be a good ole boys club anymore.

Review from Sales Dept

Do to immediate manager and his style. He is better as an individual contributer

Review from Operations Dept

Pressure from higher ups when they are below pls

Review from Sales Dept

Everything. Better management. Better pay. Better incentives.

Review from Customer Support Dept

New manegement, better benefits, better pay

Review from Admin Dept

lots of change, several locations closing which has displace a lot of the more tenured associates. To much focus on building out 1 ADP locations, however can be perceived as putting all eggs in one basket.

Review from Customer Support Dept

My department is lead by people who make poor decisions and are not investing in the ongoingness of the business. We lose clients cause we have old products, a disconnected sales and ops team, and give them too much leeway in process engineering.

For one be consisteng, executives show up once a quarer to give you numbers and tell you you are the best and management is hiting team leads and other higher level positions and tells you that it is going to be filled by an external candidate because they do not have the right people on the team

Review from Customer Support Dept

Human resources works for the company, not the employees.

Review from Operations Dept

have more opportunity to share out work things with them ...

Review from HR Dept

Easy of being able to convey and connect with the people at ADP

Review from IT Dept

The recruiter was so nice and understanding, she saw me as a person

Review from Business Development Dept

Frequent touch points and transparency throughout the process

Review from Sales Dept

They made me feel comfortable. Respected my anxiety and were extremely informative all the way along the procees.

Review from IT Dept

They encourage communication between the applicant and the team so that we can ensure that the expectations are clear and everyone has the foundation of transparency from the start.

Review from Sales Dept

ADP lacks any sort of structured interview process. It's highly dependent on the team that's doing the interview. Hiring decisions are often made based on feeling and past experience. The result is an abundance of unqualified hires.

Review from IT Dept

Some of the people who do interviews just need more guidance and practice - particularly the ones who interview for entry level or just above entry level positions.

Review from Customer Support Dept

I would prefer more direct communication with the interviewers. I was tossed back and forth between the recruiter, another manager, and the interviewers to then show up on my first day being told "We were not expecting anyone."

Review from HR Dept

Way too slow. Recruitment needs to be closer to the business.

Review from Operations Dept

Being able to make a difference

Review from Executive Dept · Posted 16 hours ago

networking; sharing with others my knowledge; helping other to achieve their targets which helps me achieve my targets

Review from Sales Dept · Posted 2 days ago

Solving problems and engaging with Alex and colleagues

Review from Customer Success Dept · Posted 3 days ago

being able to meet customer requirements with appropriate team members - this is getting harder and harder to do

Review from Operations Dept · Posted 3 days ago

Being pushed and challenged to learn and do knew things

Review from Executive Dept · Posted 4 days ago

ADP has not taken notice that the work world has changed and an overwhelming majority are looking to work from home 100% of the time. There are a few that don't like it - horrible to manage who is in the office, there is resentment across teams for those who require it and those teams that do not.

Review from Operations Dept · Posted 2 days ago

too few people for the amount of work to be done.

Review from Customer Support Dept · Posted 10 days ago

Too many client escalations on poor response and accuracy. Operations team are not working to improve it and we are losing on promotor clients. This is also limiting sales from getting references from existing clients. Sense of ownership seems missing

Review from Sales Dept · Posted 10 days ago

My business is extremely understaffed compared to the work load.

Review from Executive Dept · Posted 10 days ago

Having 4 day work weeks would help

Review from Customer Support Dept · Posted 11 days ago

The culture and team environment.

Review from Sales Dept

Easy to do

Review from Design Dept

Nothing comes to mind at this time.

Review from Sales Dept

Salaries are low in parts of the country where it is expensive to live.

Review from HR Dept

More opportunities to move up

Wish it was more challenging

Review from Design Dept