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El Pollo Loco Claimed Company
EMPLOYEE
PARTICIPANTS
68
TOTAL
RATINGS
745

El Pollo Loco Company Culture

El Pollo Loco Culture

This score is derived from employee ratings & reviews
2.3/5
El Pollo Loco's Overall Culture is rated F

Top Rated Culture Dimensions

El Pollo Loco CEO

Bottom 5%Bottom 5% of Similar Size Companies on Comparably
Bernard Acoca El Pollo Loco's CEO
Bernard Acoca
51 /100

Diversity at El Pollo Loco

Bottom 20%Bottom 20% of Similar Size Companies on Comparably
D

Diverse employees at El Pollo Loco have rated Environment, Team, and Retention as the highest categories they have scored

Women at El Pollo Loco

Bottom 20%Bottom 20% of Similar Size Companies on Comparably
D

Women at El Pollo Loco have rated Environment, Retention, and Perks And Benefits as the highest categories they have scored

El Pollo Loco eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 15%Bottom 15% of Similar Size Companies on Comparably

Recommend to a Friend?

-53

El Pollo Loco employees are -53% more likely to recommend El Pollo Loco as a great place to work

18%Promoters
11%Passives
71%Detractors

Working at El Pollo Loco

Working at El Pollo Loco is rated highly by 68 employees, across various culture aspects.

Overall Company Culture at El Pollo Loco

F

Overall Company Culture at El Pollo Loco is rated F

Last updated today

Bottom
5%

El Pollo Loco ranks in the Bottom 5% of other companies on Comparably with 5,001-10,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 68 Employees

View Results
0
20
40
60
80
100
Sales
59
Sales59
Customer Support
44
Customer Support44

El Pollo Loco Employee Reviews

Out of 105 El Pollo Loco employee reviews, 54% were positive. The remaining 46% were constructive reviews with the goal of helping El Pollo Loco improve their work culture.

54%
46%
Positive Reviews54%
Constructive Feedback46%

Positive Reviews From El Pollo Loco Employees

  • What did you like most about the interview process?
    the maneger focus on hard working
    Anonymous Review
  • What makes you most happy at work?
    we make well done food and fresh
    Anonymous Review
  • What are some of the best things about your team?
    fast workers they are working well done
    Anonymous Review

Constructive Feedback From El Pollo Loco Employees

  • Why do you feel undervalued and what would make you feel better about your compensation?
    i work hard i want more pay rate
    Anonymous Review
  • Why do you feel undervalued and what would make you feel better about your compensation?
    We are under staff there for me have to do multiple peoples job and our gr still talks to us like we her kids
    Anonymous Review
  • What would you improve about your company's interview process?
    By not lying to employees because after you have been hire you are on you're own
    Anonymous Review

El Pollo Loco Company Information

El Pollo Loco Company Overview

El Pollo Loco, a Costa Mesa, Calif.–based quick-service restaurant chain.

El Pollo Loco Mission & Values

To passionately serve ""Perfect Pollo"" every time.

El Pollo Loco Vision Statement

Produce sustained great results by building a culture of self-disciplined people who take action fanatically consistent with our mission.

Headquarter3535 Harbor Blvd., Suite 100
Costa Mesa, CA
United States of America
Websitewww.elpolloloco.com/
Founding Date1980
Tel9493944855
Company StatusPublic
StockLOCO

El Pollo Loco Employees

68 employees at El Pollo Loco have reviewed El Pollo Loco across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was today.

Overall, the 68 El Pollo Loco employees give their leadership a grade of F, or Bottom 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at El Pollo Loco are mostly dissatisfied with their total compensation at El Pollo Loco, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at El Pollo Loco are not very pleased with their team. 68 Participants grade the quality of their coworkers a D. Less than half believe the meetings at El Pollo Loco are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at El Pollo Loco believe the environment at El Pollo Loco is negative. Most Participants believe the pace of work at El Pollo Loco is extremely fast. About 79% of the employees at El Pollo Loco work 8 hours or less.

Overall, the employees at El Pollo Loco are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

El Pollo Loco Competitors

El Pollo Loco competitors include Chipotle, Darden Restaurants, Chick-fil-A, and Dennys. El Pollo Loco ranks 5th in Overall Culture Score on Comparably vs its competitors. See below how El Pollo Loco compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Chipotle's Logo
    Chipotle
    4.7/5
  2. #2
    Darden Restaurants' Logo
    Darden Restaurants
    4.1/5
  3. #3
    Chick-fil-A's Logo
    Chick-fil-A
    4.0/5
  4. #4
    Dennys' Logo
    Dennys
    2.8/5
  5. #5
    El Pollo Loco's Logo
    El Pollo Loco
    2.3/5

El Pollo Loco Salaries

How much does El Pollo Loco pay?

How much do people at El Pollo Loco get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at El Pollo Loco is $113,468, or $54 per hour, while the estimated median salary is $111,056, or $53 per hour.

At El Pollo Loco, the highest paid job is a Director of Product at $201,732 annually and the lowest is a CS Rep at $48,376 annually. Average El Pollo Loco salaries by department include: Product at $176,773, Design at $105,401, Marketing at $89,874, and Engineering at $141,098. Half of El Pollo Loco salaries are above $111,056.

40 employees at El Pollo Loco rank their Compensation in the Bottom 5% of similar sized companies in the US (based on 122 ratings) while 40 employees at El Pollo Loco rank their Perks And Benefits in the Bottom 5% of similar sized companies in the US (based on 42 ratings).

Last updated a day ago.

See More El Pollo Loco Salaries

1st Percentile
$69k
$69k1st Percentile
17th Percentile
$90k
$90k17th Percentile
33rd Percentile
$108k
$108k33rd Percentile
50th Percentile
$158k
$158k50th Percentile
67th Percentile
$202k
$202k67th Percentile
83rd Percentile
$242k
$242k83rd Percentile
100th Percentile
$252k
$252k100th Percentile
$113,468*
Average Compensation
$111,056*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

El Pollo Loco Salaries by Department

El Pollo Loco Salary Averages by Department

$0
$20k
$40k
$60k
$80k
$100k
$120k
$140k
$160k
$180k
Admin
$57,084
Admin$57,084
Business Development
$104,769
Business Development$104,769
Customer Support
$74,892
Customer Support$74,892
Design
$105,401
Design$105,401
Engineering
$141,098
Engineering$141,098
Finance
$95,904
Finance$95,904
HR
$169,478
HR$169,478
IT
$105,603
IT$105,603
Legal
$151,819
Legal$151,819
Marketing
$89,874
Marketing$89,874
Operations
$84,428
Operations$84,428
Product
$176,773
Product$176,773
Sales
$156,453
Sales$156,453

El Pollo Loco Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays

Financial Benefits

  • 401K / Retirement Plan
Fantastic
0%
Good
0%
Neutral
0%
Bad
0%
Terrible
100%
How would you rate the perks your company provides?
Are you satisfied with your Benefits?
Fantastic
0%
Good
0%
Neutral
0%
Bad
0%
Terrible
100%
How would you rate the perks your office provides?

El Pollo Loco Careers

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Let El Pollo Loco Know You Want To Work There

Overview of Candidates Applying to Work at El Pollo Loco on Comparably

Candidates By Department

Executive
100%

Candidates By Location

Belvedere Tiburon
100%
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