ResultsCX Senior Customer Service Manager Salaries in Cedar Rapids, IA | Comparably
ResultsCX Claimed Company
For three decades, ResultsCX has been a premier customer experience partner to Fortune 100 and 500 companies. We design, build, and deliver digitally influenced customer journeys that achieve the satisfaction and loyalty levels brands need to thrive and grow while improving efficiency and reducing costs. ResultsCX’s track record for reimagining the customer experience to meet consumers’ evolving expectations has driven growth to more than 30 locations and approximately 20,000 colleagues worldwide. Our core expertise extends to actionable analytics, contact center as a service (CCaaS), process automation, and our own SupportPredict digital engagement software as a service (SaaS). Mission: As a trusted partner, we inspire and create remarkable customer experiences with unbelievable employees and technology. read more
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ResultsCX Senior Customer Service Manager Salaries in Cedar Rapids, IA

The average ResultsCX Senior Customer Service Manager in Cedar Rapids, IA earns an estimated $85,209 annually, which includes an estimated base salary of $75,145 with a $10,064 bonus. ResultsCX's Senior Customer Service Manager compensation is $14,914 more than the US average for a Senior Customer Service Manager. Senior Customer Service Manager salaries at ResultsCX in Cedar Rapids, IA can range from $35,000 - $160,000.

In Cedar Rapids, IA, The Customer Support Department at ResultsCX earns $2,461 more on average than the Admin Department.

Last updated 3 years ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$85,209
Average Compensation
$75,145
avg. base
$10,064
avg. bonus

Senior Customer Service Manager Salaries at ResultsCX

In Cedar Rapids, IA, Senior Customer Service Managers earn $2,935 more than Customer Service Managers.

Customer Service Manager
$82k*
Technical Support
$70k*
CS Rep
$46k*
* estimated salary

Compensation at ResultsCX by Department

In Cedar Rapids, IA, The Customer Support Department averages $2,461 more than the Admin Department, and $29,402 less than the Operations Department

Operations
$88,374 Avg. total comp.
+$29k
Customer Support
$58,972 Avg. total comp.
Admin
$56,511 Avg. total comp.
-$2k

Senior Customer Service Manager Compensation by Gender (All Companies)

The average female Senior Customer Service Manager at companies similar size to ResultsCX reported making $79,958, while the average male Senior Customer Service Manager at similar sized companies reported making $94,078.

Senior Customer Service Manager Compensation by Ethnicity (All Companies)

The average Asian or Pacific Islander Senior Customer Service Manager at companies similar size to ResultsCX reported making $101,250, while the average African American/Black Senior Customer Service Manager at similar sized companies reported making $71,032.

How Senior Customer Service Managers at ResultsCX Rate Their Compensation

The majority of Senior Customer Service Managers at ResultsCX believe they're compensated fairly. The vast majority (75%) of Senior Customer Service Managers at ResultsCX are satisfied with their benefits. See more compensation ratings at ResultsCX

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