Spectrum Customer Success Department Culture | Comparably
Comparably
Spectrum Claimed Company
Spectrum is a suite of advanced communications services offered by Charter Communications, Inc. (NASDAQ:CHTR), a leading broadband connectivity company available to more than 57 million homes and small to large businesses across 41 states. Founded in 1993, Charter has evolved from providing cable TV to streaming, and from high-speed Internet to a converged broadband, WiFi and mobile experience. Over the Spectrum Fiber Broadband Network and supported by our 100% U.S.-based employees, the Company offers Seamless Connectivity and Entertainment with Spectrum Internet®, Mobile, TV and Voice products. More information can be found at corporate.charter.com. read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
1702
TOTAL
RATINGS
16581

Spectrum Customer Success Department Culture

On Comparably 6 employees in Spectrum's Customer Success department have rated their company’s overall culture grade a F contributing a total of 63 ratings. Most employees in Customer Success department have a minimum of Over 10 Years of work experience and have worked at Spectrum for 2 to 5 Years. Customer Success employees rate the categories Compensation, Manager, and Executive Team the highest while rating Meetings, CEO Rating, and Outlook the lowest.

Based on users who have contributed to ratings on Comparably the Customer Success department consists of 61% men and 39% women.

FILTER RATINGS BY

Results from 6 Employees in Customer Success, All Genders, All Ethnicities and All Yrs. Experience

Compensation

Top 5% This score puts Spectrum in the Top 5% of similar sized companies on Comparably
A+
82 / 100

Compensation Score at Spectrum is rated an A+ by 3 employees.

Manager

Top 25% This score puts Spectrum in the Top 25% of similar sized companies on Comparably
B
73 / 100

Manager Score at Spectrum is rated a B by 3 employees.

Executive Team

Bottom 25% This score puts Spectrum in the Bottom 25% of similar sized companies on Comparably
D+
57 / 100

Executive Team Score at Spectrum is rated a D+ by 3 employees.

Happiness

Bottom 25% This score puts Spectrum in the Bottom 25% of similar sized companies on Comparably
D+
55 / 100

Happiness Score at Spectrum is rated a D+ by 3 employees.

Retention

Bottom 15% This score puts Spectrum in the Bottom 15% of similar sized companies on Comparably
D
56 / 100

Retention Score at Spectrum is rated a D by 4 employees.

Leadership

Bottom 10% This score puts Spectrum in the Bottom 10% of similar sized companies on Comparably
D-
53 / 100

Leadership Score at Spectrum is rated a D- by 5 employees.

Gender

Bottom 5% This score puts Spectrum in the Bottom 5% of similar sized companies on Comparably
F
45 / 100

Gender Score at Spectrum is rated a F by 3 employees.

Environment

Bottom 5% This score puts Spectrum in the Bottom 5% of similar sized companies on Comparably
F
43 / 100

Environment Score at Spectrum is rated a F by 3 employees.

Work Culture

Bottom 5% This score puts Spectrum in the Bottom 5% of similar sized companies on Comparably
F
39 / 100

Work Culture Score at Spectrum is rated a F by 5 employees.

Team

Bottom 5% This score puts Spectrum in the Bottom 5% of similar sized companies on Comparably
F
32 / 100

Team Score at Spectrum is rated a F by 4 employees.

Outlook

Bottom 5% This score puts Spectrum in the Bottom 5% of similar sized companies on Comparably
F
30 / 100

Outlook Score at Spectrum is rated a F by 3 employees.

CEO Rating

Bottom 5% This score puts Spectrum in the Bottom 5% of similar sized companies on Comparably
F
27 / 100

CEO Rating at Spectrum is rated a F by 3 employees.

Meetings

Bottom 5% This score puts Spectrum in the Bottom 5% of similar sized companies on Comparably
F
10 / 100

Meetings Score at Spectrum is rated a F by 3 employees.

Professional Development

N/A

More Ratings are Needed
Anonymously rate your experience at Spectrum to calculate Professional Development Score

Perks And Benefits

N/A

More Ratings are Needed
Anonymously rate your experience at Spectrum to calculate Perks And Benefits Score

Office Culture

N/A

More Ratings are Needed
Anonymously rate your experience at Spectrum to calculate Office Culture Score

eNPS

N/A

More Ratings are Needed
Anonymously rate your experience at Spectrum to calculate eNPS

Diversity

N/A

More Ratings are Needed
Anonymously rate your experience at Spectrum to calculate Diversity Score

Other Departments at Spectrum

Office Culture at Spectrum Locations

×
Rate your company