SunTrust Banks Senior Customer Service Manager Salaries in Washington, DC | Comparably
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"SunTrust Banks, a commercial banking organization, is a diversified financial services holding company providing a wide range of financial services." read more
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SunTrust Banks Senior Customer Service Manager Salaries in Washington, DC

The average SunTrust Banks Senior Customer Service Manager in Washington, DC earns an estimated $129,967 annually, which includes an estimated base salary of $115,634 with a $14,333 bonus. SunTrust Banks' Senior Customer Service Manager compensation is $59,672 more than the US average for a Senior Customer Service Manager. Senior Customer Service Manager salaries at SunTrust Banks in Washington, DC can range from $104,800 - $150,000.

In Washington, DC, The Customer Support Department at SunTrust Banks earns $4,317 more on average than the Marketing Department.

Last updated 8 months ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$129,967
Average Compensation
$115,634
avg. base
$14,333
avg. bonus

Senior Customer Service Manager Salaries at SunTrust Banks

In Washington, DC, Senior Customer Service Managers earn $7,054 more than Customer Service Managers.

Customer Service Manager
$123k*
CS Rep
$59k*
Technical Support
$58k*
* estimated salary

Compensation at SunTrust Banks by Department

In Washington, DC, The Customer Support Department averages $4,317 more than the Marketing Department, and $1,284 less than the Communications Department

Communications
$130,000 Avg. total comp.
+$1k
Customer Support
$128,716 Avg. total comp.
Marketing
$124,399 Avg. total comp.
-$4k

Senior Customer Service Manager Compensation by Gender (All Companies)

The average female Senior Customer Service Manager at companies similar size to SunTrust Banks reported making $64,747, while the average male Senior Customer Service Manager at similar sized companies reported making $93,274.

Senior Customer Service Manager Compensation by Ethnicity (All Companies)

The average Hispanic or Latino Senior Customer Service Manager at companies similar size to SunTrust Banks reported making $91,726, while the average Native American Senior Customer Service Manager at similar sized companies reported making $59,013.

How Senior Customer Service Managers at SunTrust Banks Rate Their Compensation

The majority of Senior Customer Service Managers at SunTrust Banks believe they're not compensated fairly. 67% of Senior Customer Service Managers at SunTrust Banks say they receive annual bonuses, and the vast majority (77%) are satisfied with their benefits. See more compensation ratings at SunTrust Banks

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