Voya Financial Senior Customer Service Manager Salaries in Ithaca, NY | Comparably
Comparably
Voya Financial Claimed Company
Our corporate mission is to make a secure financial future possible — one person, one family, one institution at a time. As we carry out our work to realize our mission, we do so in a way that is ethically, economically, socially and environmentally responsible. This guides us in everything we do, from our strategic direction, our product development and the way in which we deliver services to our ethics training, our engagement in the community and the benefits we offer our employees. read more
EMPLOYEE
PARTICIPANTS
89
TOTAL
RATINGS
783
HR or Marketing? Claim Your Free Employer Account

Voya Financial Senior Customer Service Manager Salaries in Ithaca, NY

The average Voya Financial Senior Customer Service Manager in Ithaca, NY earns an estimated $85,025 annually, which includes an estimated base salary of $74,962 with a $10,064 bonus. Voya Financial's Senior Customer Service Manager compensation is $14,731 more than the US average for a Senior Customer Service Manager. Senior Customer Service Manager salaries at Voya Financial in Ithaca, NY can range from $35,000 - $160,000.

In Ithaca, NY, The Customer Support Department at Voya Financial earns $14,621 more on average than the Admin Department.

Last updated 9 months ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$85,025
Average Compensation
$74,962
avg. base
$10,064
avg. bonus

Senior Customer Service Manager Salaries at Voya Financial

In Ithaca, NY, Senior Customer Service Managers earn $2,848 more than Customer Service Managers.

Customer Service Manager
$82k*
Technical Support
$70k*
CS Rep
$41k
* estimated salary

Compensation at Voya Financial by Department

In Ithaca, NY, The Customer Support Department averages $14,621 more than the Admin Department, and $8,757 less than the Finance Department

Finance
$79,170 Avg. total comp.
+$9k
Customer Support
$70,413 Avg. total comp.
Admin
$55,792 Avg. total comp.
-$15k

Senior Customer Service Manager Compensation by Gender (All Companies)

The average female Senior Customer Service Manager at companies similar size to Voya Financial reported making $79,958, while the average male Senior Customer Service Manager at similar sized companies reported making $94,078.

Senior Customer Service Manager Compensation by Ethnicity (All Companies)

The average Asian or Pacific Islander Senior Customer Service Manager at companies similar size to Voya Financial reported making $101,250, while the average African American/Black Senior Customer Service Manager at similar sized companies reported making $71,032.

How Senior Customer Service Managers at Voya Financial Rate Their Compensation

The majority of Senior Customer Service Managers at Voya Financial believe they're compensated fairly. 75% of Senior Customer Service Managers at Voya Financial say they receive annual bonuses, and the vast majority (89%) are satisfied with their benefits. See more compensation ratings at Voya Financial

Do you believe you're paid fairly?
72% Yes
72
Does your company give annual bonuses?
75% Yes
75
Are you satisfied with your Benefits?
89% Yes
89

See Voya Financial Senior Customer Service Manager Salaries in Other Cities

Senior Customer Service Manager Salaries at Similar Size Companies in Ithaca, NY

×
Rate your company