Converseon Cultura de la Empresa

Estado de la misión

We believe in an era where the collective voice of customers and citizens, empowered through social channels, will become a primary agent-of- transformation for governments, societies, industries, brands and products. There is arguably no greater obligation for our industry than to effectively, thoroughly and accurately capture, analyze, report and act on these needs, wants, experiences, hopes and opinions, without inadvertent discrimination or bias.

Declaración de la visión

Converseon provides the world’s best social and voice-of-customer data quality and programmatic insights through AI-powered technology, ecosystem partners and the deepest industry experience. We are a well-recognized pioneer in applying machine learning to language analysis. Our technology has been designed by some of the industry’s leading computational linguists and refined over the last decade to deliver superior results. Conversus.AI™ utilizes a comprehensive combination of techniques including machine learning (built on our proprietary training corpus built over the last 15 years), select “rules’ and statistical analysis. Our active machine learning approach keeps humans in the loop for continuous improvement and to help ensure models are not inadvertently biased or discriminatory. Our Machine Learning-as-a-Service Platform provides general users direct access to this technology to take control of their own data, build new models and leverage prebuilt ones for maximum impact.