Golden 1 Credit Union – Customer Service - do not say you'll do something and then you do not. Customers should not have to make multiple inquired and always be told someone from that department will reach out within 24 hours. Your customer service is terrible.

Golden 1 Credit Union Empresa Reclamada

EMPLEADOS PARTICIPANTES: 16

Calificaciones totales: 172

CEO: Donna Bland

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Customer Service - do not say you'll do something and then you do not. Customers should not have to make multiple inquired and always be told someone from that department will reach out within 24 hours. Your customer service is terrible.

Other Employee Reviews for Golden 1 Credit Union

¿Cómo pueden mejorar tus colegas y que pueden hacer para trabajar mejor juntos?

Better communication and need to have more experience
Revisión de Equipo · Publicado hace 7 años

Brevemente describa su total experiencia en el trabajo

Rewarding. Made to feel needed and appreciated
Revisión Publicado hace 5 años

What can this brand most improve?

Pay higher interest rates as Golden1has some of the lowest interest rates in banking. Hire IT people who know what they are doing. The new banking software is not working and seemingly can't be fixed.
Revisión Publicado hace 5 años

What can this brand most improve?

Stand behind their word when management says they will following up and then follow through. Nether was accomplished, some of the worst customer service I have experienced from a Credit Union.
Revisión Publicado hace 3 años

What do you value most about this brand?

Their commitment to customers who have been with them for a while.
Revisión Publicado hace 2 años

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Golden 1 Credit Union – Customer Service - do not say you'll do something and then you do not. Customers should not have to make multiple inquired and always be told someone from that department will reach out within 24 hours. Your customer service is terrible.

Customer Service - do not say you'll do something and then you do not. Customers should not have to make multiple inquired and always be told someone from that department will reach out within 24 hours. Your customer service is terrible.

Other Employee Reviews for Golden 1 Credit Union

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