OnStar – I was under the impression that my trial period had ended. When I discovered that I was being charged monthly for a service that I did not want or use, I called to cancel and requested a refund. Today I got an email to deny my request. I will never purchase another GM vehicle!

OnStar

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EMPLEADOS PARTICIPANTES: 12

Calificaciones totales: 128

CEO: Mary Chan

I was under the impression that my trial period had ended. When I discovered that I was being charged monthly for a service that I did not want or use, I called to cancel and requested a refund. Today I got an email to deny my request. I will never purchase another GM vehicle!

Other Employee Reviews for OnStar

Brevemente describa su total experiencia en el trabajo

amazing place to work for sure
Revisión Publicado hace 5 años

What can this brand most improve?

just bought a new car. Told the company not to add after free intro period. They chose a plan and added the car, took the money out of my account when I said no. Service 10 years ago was good, not so much today. They have given wrong directions too many times. I will be looking elsewhere
Revisión Publicado hace 5 años

What can this brand most improve?

Unblock my ability to use my Onstar!!!
Revisión Publicado hace 5 años

What can this brand most improve?

Communication. Make followup effective and easier than endless on hold times.
Revisión Publicado hace 5 años

Brevemente describa su total experiencia en el trabajo

Great company, changed my life!
Revisión Publicado hace 5 años

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OnStar – I was under the impression that my trial period had ended. When I discovered that I was being charged monthly for a service that I did not want or use, I called to cancel and requested a refund. Today I got an email to deny my request. I will never purchase another GM vehicle!

I was under the impression that my trial period had ended. When I discovered that I was being charged monthly for a service that I did not want or use, I called to cancel and requested a refund. Today I got an email to deny my request. I will never purchase another GM vehicle!

Other Employee Reviews for OnStar

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