Golden 1 Credit Union – Customer Service - do not say you'll do something and then you do not. Customers should not have to make multiple inquired and always be told someone from that department will reach out within 24 hours. Your customer service is terrible.

Golden 1 Credit Union Compagnie réclamée

EMPLOYÉ PARTICIPANTS: 16

TOTAL NOTATIONS: 172

PDG: Donna Bland

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Customer Service - do not say you'll do something and then you do not. Customers should not have to make multiple inquired and always be told someone from that department will reach out within 24 hours. Your customer service is terrible.

Other Employee Reviews for Golden 1 Credit Union

Qu’est-ce que vos collègues doivent améliorer et comment pouvez-vous mieux travailler ensemble?

Better communication and need to have more experience

Décrivez brièvement votre expérience globale dans votre entreprise.

Rewarding. Made to feel needed and appreciated

What can this brand most improve?

Pay higher interest rates as Golden1has some of the lowest interest rates in banking. Hire IT people who know what they are doing. The new banking software is not working and seemingly can't be fixed.

What can this brand most improve?

Stand behind their word when management says they will following up and then follow through. Nether was accomplished, some of the worst customer service I have experienced from a Credit Union.

What do you value most about this brand?

Their commitment to customers who have been with them for a while.

Évaluez votre entreprise

Golden 1 Credit Union – Customer Service - do not say you'll do something and then you do not. Customers should not have to make multiple inquired and always be told someone from that department will reach out within 24 hours. Your customer service is terrible.

Customer Service - do not say you'll do something and then you do not. Customers should not have to make multiple inquired and always be told someone from that department will reach out within 24 hours. Your customer service is terrible.

Other Employee Reviews for Golden 1 Credit Union

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