We need to communicate with each other.
It's reasonably priced and is a complete package
Very knowledgeable and they have years of experience.
They only care about you bringing billing revenue They act as a rubber stamp on clients and NEVER listen to your side of the story When raising issues to senior management they only tell you a story to make you feel momentarily better, but there is no action taken by them to address your concerns
Overall I have had a very positive experience at Pearson