OnStar – I was under the impression that my trial period had ended. When I discovered that I was being charged monthly for a service that I did not want or use, I called to cancel and requested a refund. Today I got an email to deny my request. I will never purchase another GM vehicle!

OnStar

Emergency support Lire la suite

EMPLOYÉ PARTICIPANTS: 12

TOTAL NOTATIONS: 128

PDG: Mary Chan

I was under the impression that my trial period had ended. When I discovered that I was being charged monthly for a service that I did not want or use, I called to cancel and requested a refund. Today I got an email to deny my request. I will never purchase another GM vehicle!

Other Employee Reviews for OnStar

Décrivez brièvement votre expérience globale dans votre entreprise.

amazing place to work for sure

What can this brand most improve?

just bought a new car. Told the company not to add after free intro period. They chose a plan and added the car, took the money out of my account when I said no. Service 10 years ago was good, not so much today. They have given wrong directions too many times. I will be looking elsewhere

What can this brand most improve?

Unblock my ability to use my Onstar!!!

What can this brand most improve?

Communication. Make followup effective and easier than endless on hold times.

Décrivez brièvement votre expérience globale dans votre entreprise.

Great company, changed my life!

Évaluez votre entreprise

OnStar – I was under the impression that my trial period had ended. When I discovered that I was being charged monthly for a service that I did not want or use, I called to cancel and requested a refund. Today I got an email to deny my request. I will never purchase another GM vehicle!

I was under the impression that my trial period had ended. When I discovered that I was being charged monthly for a service that I did not want or use, I called to cancel and requested a refund. Today I got an email to deny my request. I will never purchase another GM vehicle!

Other Employee Reviews for OnStar

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