Warrantech – Overall it's not a bad job. It can be stressful as customers don't understand the product they purchased | Comparably

Warrantech – Overall it's not a bad job. It can be stressful as customers don't understand the product they purchased

Warrantech provides innovative extended service plans (ESPs) and warranty programs for retailers, dealers, distributors, and manufacturers Lire la suite
EMPLOYÉ
PARTICIPANTS
6
TOTAL
NOTATIONS
80

Overall it's not a bad job. It can be stressful as customers don't understand the product they purchased

De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?

Consistency and to lead by example

Quelle est la meilleure partie de votre programme de rémunération?

Paid time off it good

Que faut-il changer pour améliorer la culture de l’entreprise?

A better line of communication; at the very least, updated help files

Qu’est-ce que vos collègues doivent améliorer et comment pouvez-vous mieux travailler ensemble?

we don't have much opportunity to communicate since we are on the phones most of the day

Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?

The atmosphere is negative; provide incentives and hold group meeting to share information & ideas. Too much old irrelevant information is stored within the help files making it difficult to decipher. Streamline the help files t make it more comprehensive.

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