We work together as much as possible.
At this point I am not happy at work.
We have great PTO benefits and are encouraged to use them.
They might listen to our words but they do not take action.
That it was virtual, I was able to have notes on the screen to remind me of stories for the situational questions.
I Have 3 years with the company and I am in a higher demand role, cross trained to do multiple jobs and I am being paid less then new call center agents with 1 day of experience.