Better communication from staff. Callbacks.
Communicating better and not waiting till the last minute to schedule shifts.
If the company provided benefits and what match percentage towards 401k.
I would love paid holidays.
More hours and money would be great
I believe pay should be based on the amount and type of work that you do for each particular client. You get the same pay whether you're driving a client around or changing soiled diapers and giving bed baths.