If you could make changes, how would you improve the culture at TeleTech? - TTEC Questions | Comparably
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TTEC delivers humanity to business. We design, implement, and deliver transformative customer experiences. For nearly 40 years and counting, we've combined service design, strategic consulting, technology platforms and operations excellence to deliver experiences that captivate customers and dramatically improve the bottom line. читать еще
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If you could make changes, how would you improve the culture at TeleTech?

Asked 9 years ago to all employees at TTEC

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6 Answers from Employees at TTEC

  • 1
    Helpful

    Лучший ответ сотрудника

    Improve communication between management and staff. This is one of the worst companies to work for. In 6 months I went through at least 5 supervisors. There is no excuse for that. I had a supervisor that lied like she breathed. She claimed that I attended her group meetings but I never even knew when they were. She also said that we had one on one meetings which was not true either. Because she was friends with upper management she never was reprimanded for her actions.

  • 0
    Helpful

    invest more on modern communications (making it more paperless) and collaboration tools. Real time project management tracker. As mentioned earlier, i suggest we create a working hub for each site, this is one more option of working from home. People from support can now work in the site that are near their place anytime. This creates more flexibility in their time.

  • 0
    Helpful

    I would leave and work elsewhere or start my own company...TTEC is a sinking ship, but everyone's in denial that the wet stuff around their ankles is water.

  • 4
    Helpful

    Get rid of the bad management and offer better training. This was the worst experience of my life. I would never recommend this company.

  • 0
    Helpful

    I would show appreciation to the employees, I would raise the starting wages so that employees would actually want to come in and work.

  • 0
    Helpful

    1 dignity 2 Act as one with this pandemic to tell someone your hours will be changed with no pay boost not fair

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