First American Bank – Below average customer service specifically at the Ventura branch in Albuquerque, NM. The Southern branch in Rio Rancho is much better but overall I have found this bank to be subpar.

First American Bank Claimed Company

Big bank financial services combined with the personal attention only a local community bank can provide. read more

EMPLOYEE PARTICIPANTS: 9

TOTAL RATINGS: 82

CEO: Thomas Wells

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Below average customer service specifically at the Ventura branch in Albuquerque, NM. The Southern branch in Rio Rancho is much better but overall I have found this bank to be subpar.

Other Employee Reviews for First American Bank

Briefly describe your overall experience at your company

I've learned from my mistakes with this company more than any other which I appreciate but I wish I would have had access to the most current procedures so I wouldn't have had to make half of the mistakes

What do you value most about this brand?

Great service by all of their staff

What can this brand most improve?

Privacy and customer service are lacking.

What can this brand most improve?

talk to your customers before you make decisions about their abilities to have access to their account information.

What can this brand most improve?

Lender and loan officer demeanor

Rate your company

First American Bank – Below average customer service specifically at the Ventura branch in Albuquerque, NM. The Southern branch in Rio Rancho is much better but overall I have found this bank to be subpar.

Below average customer service specifically at the Ventura branch in Albuquerque, NM. The Southern branch in Rio Rancho is much better but overall I have found this bank to be subpar.

Other Employee Reviews for First American Bank

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