Alliant Credit Union – customer service is badly trained

"Alliant Credit Union is a nonprofit chartered credit union, provides exclusive lifetime benefits to employees and retirees." read more

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customer service is badly trained

Briefly describe your overall experience at your company

pressure to get vaccinated , must test and pay out of pocket to go into office every week. Quite ridiculous

What do you like best about the leadership team?

The vision and expectations are clear and I have the support to accomplish our goals.

What are some of the best things about your team?

We care about each other

What can this brand most improve?

Inter department communication to prevent customers being placed in the position of being delinquent even though a payment was made.

Briefly describe your overall experience at your company

company decided to exit mortgage lending space

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