Caliber HomeLoans – Wait times when calling is 30-45 minutes. Customer Service Reps are not knowledgeable, they have to keep putting a customer on "Hold" while they talk to a "Supervisor" for every question that is asked and then still the answer will be "blah blah,um, um,blah, blah," with no definitive answer.

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Wait times when calling is 30-45 minutes. Customer Service Reps are not knowledgeable, they have to keep putting a customer on "Hold" while they talk to a "Supervisor" for every question that is asked and then still the answer will be "blah blah,um, um,blah, blah," with no definitive answer.

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my direct manager fights for the crew if things are "unfair"

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Everyone is extremely well fit for their positions.

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We definitely need an overhaul when it comes to compensation benefits as well as moving up

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I think this company is on the rise

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No issues other than manager, she will one day ruin the name of that location

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