There is no communication within the organization
Most Amazing team and company
Worst customer support that you can get!
Improve SERVICE! I received a packet for a CMA account I explained that I suffered from memory loss and so I wasn't sure if I opened this account, could it be my company. The rep said I would have had to go online and apply. My acct was closed because the rep was not competent. It was my job!
Research base, traders, tools are great; but the customer service is terrible. Generally aren't trained well, even in using the ME website. Nearly all questions can only be answered by a "licensed trading specialist" who is not available enough hours and takes forever to reach via their phone maze.
