Skf – I worked in Aftermarket division. The company as whole is great. The benefits are great but they need to invest in Training people. I found customer servise division is run very poorly. Their system is old, mismanaged.
I worked in Aftermarket division. The company as whole is great. The benefits are great but they need to invest in Training people. I found customer servise division is run very poorly. Their system is old, mismanaged.
Was macht Sie bei der Arbeit am glücklichsten?
the people i work with
Was sind einige der besten Dinge an Ihrem Team?
All team members are nice and willing to help each other.
Warum fühlen Sie sich unterbewertet und was würde Sie bei Ihrer Vergütung besser fühlen lassen?
I feel the customer service representatives are doing a job of 4 different departments. Phones, Order processing, Training, and handling credit and debits. I feel all reps are over worked and therefore lot of mistakes are being made. The entire staff is no more then a year old. no proper training