TSYS Angeforderte Firma
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Horrific. It was a struggle dragging myself to work there everyday. No acknowledgement from managers, no praise and recognition for any hard work (especially during peak of covid) Extremely cliquey and managers gossip quite openly about other agents. Very unprofessional. Not worth the pay.
Was läuft falsch und wie kann es verbessert werden?
No respect towards staff members
Was würden Sie am Interviewprozess Ihres Unternehmens verbessern?
Again. Managers werent welcoming and i just felt like a number.
Was muss geändert werden, um die Unternehmenskultur zu verbessern?
Be fair. Show respect. Show manners. LISTEN. Be professional. All basic things.
Warum fühlen Sie sich unterbewertet und was würde Sie bei Ihrer Vergütung besser fühlen lassen?
I think the pay needs to reflect the amount of work that goes into this job
Was müssen Ihre Mitarbeiter verbessern und wie könnten Sie besser zusammenarbeiten?
I think it would be better if managers could switch up seating plans instead of sitting agents near friends therefore only encouraging the cliquey behaviour that is out of control in the building.
Was braucht das Führungsteam, um besser zu werden?
Start by listening. And helping, if we have specifically asked for help. Not pass responsibilities onto others. Be approachable. Show agents that there is some form of trust if a confidential conversation should ever happen. I cant stress enough how unprofessional the managers are.
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