We have huddle every morning and discuss ways to improve and solve problem before it becomes big.
The unity and friendliness of my co workers , we care about each other well being and compassionate about our patients.
We have a diversity of people from different background but we still work together and get the job done. There is no little U and big I
The Leadership gets involved in day to day running of the business, they do not hide in their office nor point fingers to blame you if things go wrong rather use it as a learning to avoid another problem.