Zenni Optical – Customer Service is poor when handling defective concerns. They blame the customer before fully investigating the matter.

Zenni Optical Angeforderte Firma

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MITARBEITER TEILNEHMER: 71

GESAMT BEWERTUNGEN: 892

Vorsitzender: Julia Zhen

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Customer Service is poor when handling defective concerns. They blame the customer before fully investigating the matter.

Other Employee Reviews for Zenni Optical

What can this brand most improve?

Treating customers as people, not dollar signs

What do you value most about this brand?

cost is reasonable for me

What can this brand most improve?

On my first order the prescription was read incorrect, therefore the representative told me what numbers to enter on my second order herself. The second order was wrong again, they blamed me for entering the wrong numbers. They will not give me a refund. It seems employees are optical professional

Was sind einige der besten Dinge an Ihrem Team?

All feel strongly about our mission statement

Was ist am positivsten an Kultur und Umgang in Ihrem Unternehmen?

How much we genuinely love our customers and we are authentic, we resist performative statements or slogans and demonstrate our values through our actions. We want eachother to succeed.

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Zenni Optical – Customer Service is poor when handling defective concerns. They blame the customer before fully investigating the matter.

Customer Service is poor when handling defective concerns. They blame the customer before fully investigating the matter.

Other Employee Reviews for Zenni Optical

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