The board & management is irreparable
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Unfortunately, it needs a complete rebuild
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It’s very formulaic. Simply tick box using STAR
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Impossible workloads. Impossible expectations. Impossibly large client bank. Impossible KPIs. Impossible bonus structure. Virtually zero admin support
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The pay is above industry average, however you will work close to double your contracted hours just to stay afloat
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They preach that clients are put first, but the reality is that maximising fees is all that’s important. Terribly overworked staff. No work / life balance is poss
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