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It has never been a positive experience. People leave after 15 years or 15 minutes. I've seen people walk out without a second's notice. They'll write someone up for no reason, then dismiss them weeks later. It's just horrible.
¿Qué va mal y cómo puede mejorarse?
It's oppressive. That's the easiest way I know how to describe it.
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¿Qué son algunas de las mejores cosas de tu equipo?
There are only a few people I get along with. We are each other's solaces.
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
The time when we all leave work is the most positive time of the day.
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¿Qué necesita mejorar el equipo directivo?
Leadership dictates what goes on, obviously, but the union is complicit in that and offers zero support for the employee.
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
Being in a call center is tough business, but there could be better compensation for the sheer volume of calls, and having to stick to HIPPA and OSHA standards.
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