Being able to interact with so many different personalities
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We have a choice to participate in a deferred compensation program which I take full advantage of.
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We have great personalities overall. We stay positive and always look for new ways to assist customers.
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Listening to the agents. We are in the front line and have more knowledge of what customers need and want.
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I liked that I was given the opportunity to express what I expected to gain from this experience to ensure it was right for me.
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