Firestone Complete Auto Care – Customer relations should be revamped altogether. I tried to payoff my account balance of $779.75 by credit card, and was denied because because I refused to pay $4.95 service fee. It all came down to why should be charged a fee in order to use my credit card? It was not about the amount, but why? | Comparably

Firestone Complete Auto Care – Customer relations should be revamped altogether. I tried to payoff my account balance of $779.75 by credit card, and was denied because because I refused to pay $4.95 service fee. It all came down to why should be charged a fee in order to use my credit card? It was not about the amount, but why?

Customer Service, Quality Products and Auto Care Solutions for Your Vehicle Firestone Complete Auto Care is different. We are positively involved in your world — offering not only the best customer service, quality products and the right solutions for your auto care needs, but also initiatives that improve your community and the environment. leer más
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Customer relations should be revamped altogether. I tried to payoff my account balance of $779.75 by credit card, and was denied because because I refused to pay $4.95 service fee. It all came down to why should be charged a fee in order to use my credit card? It was not about the amount, but why?

Other Employee Reviews for Firestone Complete Auto Care

¿Qué es lo que más te gusta de tu equipo directivo?
¿Qué es lo que más te gusta de tu equipo directivo?

Leadership could use improvement but overall it's fine

Revisión de Liderazgo/Directiva del Departamento de Ventas · Publicado hace 9 años
¿Qué es lo que más te gusta de tu empresa?

Management

Revisión de Sentimiento del Departamento de Ventas · Publicado hace 9 años
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It's a very friendly environment

Revisión de Sentimiento · Publicado hace 9 años
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Customer service

Revisión de Sentimiento · Publicado hace 9 años
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