Seeing the results and impact of the work.
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Everyone genuinely wants to help make the work better, our partners happy, and co-workers inspired.
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It wasn't overwrought or self-indulgent. It was clear, direct, and intended to get at the heart of who I was at the time.
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The willingness of the team to listen is very high. It may not always lead to change because of prevailing circumstances, but they do truly care.
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