LifeLock – VERY poor customer service. Arcane way of trying to add new service to service already established. Turned to an awful afternoon and caused me to cancel service. If they cannot add a new service to my Life Lock, why would I think that they are able to monitor my security?

LifeLock is an identity theft protection company that protects its members' personal information from being used by a third party. leer más

EMPLEADOS PARTICIPANTES: 10

Calificaciones totales: 119

CEO: Scott Taylor

VERY poor customer service. Arcane way of trying to add new service to service already established. Turned to an awful afternoon and caused me to cancel service. If they cannot add a new service to my Life Lock, why would I think that they are able to monitor my security?

Other Employee Reviews for LifeLock

Brevemente describa su total experiencia en el trabajo

Just like any job... sometimes you really hate it. But most times I love working here and with the people I work with.
Revisión Publicado hace 8 años

What can this brand most improve?

TO CONTACT A CUSTOMER WHEN THERE IS A PROBLEM. I am still trying to get help. 10 days later!
Revisión Publicado hace 5 años

What can this brand most improve?

LifeLock has the worst customer service ever
Revisión Publicado hace 4 años

What can this brand most improve?

They outsource their customer service to the Philippines and India, and although they are very polite, they are not efficient in solving the problems. Very disappointed!
Revisión Publicado hace 4 años

What can this brand most improve?

Provide Title Lock for homes that are in a trust.
Revisión Publicado hace 2 años

Califica tu empresa

LifeLock – VERY poor customer service. Arcane way of trying to add new service to service already established. Turned to an awful afternoon and caused me to cancel service. If they cannot add a new service to my Life Lock, why would I think that they are able to monitor my security?

VERY poor customer service. Arcane way of trying to add new service to service already established. Turned to an awful afternoon and caused me to cancel service. If they cannot add a new service to my Life Lock, why would I think that they are able to monitor my security?

Other Employee Reviews for LifeLock

Read Reviews by Category

Browse All Companies