49
eNPS Score
Q&A With LifeLock Employees
LifeLock employees answer questions about what life is like behind the scenes at their company, including queries about culture, leadership, professional development, and compensation.
How employees describe working at LifeLock
VERY poor customer service. Arcane way of trying to add new service to service already established. Turned to an awful afternoon and caused me to cancel service. If they cannot add a new service to my Life Lock, why would I think that they are able to monitor my security?
Get rid of the call center you are using. It is impossible to deal w them, some language issues, I’m sure, but they are the face of your company & my experience with them has been me than frustratin
Provide Title Lock for homes that are in a trust.
They outsource their customer service to the Philippines and India, and although they are very polite, they are not efficient in solving the problems. Very disappointed!
LifeLock has the worst customer service ever
Q&A With LifeLock Employees
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What is LifeLock's internship program like?
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What are the differences between maternity and paternity leave at LifeLock?
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What is the dress code at LifeLock?
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Should I work at LifeLock?
66% of LifeLock employees would encourage their friends to become coworkers, whereas 17% are neutral and 17% would not recommend working at LifeLock to their friends.
| 66% | Promoters |
|---|---|
| 17% | Passive |
| 17% | Detractors |
