
Some of the agents and assisting customers
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Communication, favortism, lack of accountablility, pay based on the job
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Some of them are willing to assist and help while other ignore questions and or provide incorrect information.
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Felt as I was being talked to and asked questions that are important for the contract I am on
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Communication, not showing favortism, making sure to follow up and making sure that everyone is held accountable for there mistakes
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