Match.com – Subscribed a couple of weeks ago. Haven't been able to login for almost a week. Sent numerous emails to customer care. So far all I have received back is irrelevant auto responses and redundant request for information I have already provided. Match doesn't even read my description of the problem

Match.com Empresa Reclamada

Match.com is an online subscription-based dating portal that enables users to browse profiles to find their mate. leer más

EMPLEADOS PARTICIPANTES: 21

Calificaciones totales: 256

CEO: Mandy Ginsberg

Subscribed a couple of weeks ago. Haven't been able to login for almost a week. Sent numerous emails to customer care. So far all I have received back is irrelevant auto responses and redundant request for information I have already provided. Match doesn't even read my description of the problem

Other Employee Reviews for Match.com

¿Qué te gustaría ver mejorar en tu empresa?

Move emphasis on collaboration among groups
Revisión de Sentimiento · Publicado hace 9 años

Brevemente describa su total experiencia en el trabajo

Overall exciting place to work. I do have some negative co-workers I work with directly that are borderline bullies. I put up with it because if I complained I would be targeted.
Revisión Publicado hace 6 años

What can this brand most improve?

They have issue with app, me and my friends always getting banned with no reason. I didnt fight with anyone, i tried to reply to all On time, i simply dont get what happened. And same happened with 3 of my friends. I think their app filters think im robot ir smth and bannme.verify system doesnt work
Revisión Publicado hace 5 años

What can this brand most improve?

Needs to treat their members with respect and listen to members complains. Also, it should not be obsessive about security and becoming annoying to members. Checking all the time on members is intrusive and show no respect for privacy. Having customer service personnel too narrow minded is not good
Revisión Publicado hace 5 años

What can this brand most improve?

Train Customer Support to actually listen to the customer to try and resolve problems. Create an escalation process to resolve unusual issues.
Revisión Publicado hace 5 años

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Subscribed a couple of weeks ago. Haven't been able to login for almost a week. Sent numerous emails to customer care. So far all I have received back is irrelevant auto responses and redundant request for information I have already provided. Match doesn't even read my description of the problem

Other Employee Reviews for Match.com

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