Q&A With Match.com Employees

Customer service. There is no way to reach anyone. My card was charged for something I did not authorize and I need it refunded

Subscribed a couple of weeks ago. Haven't been able to login for almost a week. Sent numerous emails to customer care. So far all I have received back is irrelevant auto responses and redundant request for information I have already provided. Match doesn't even read my description of the problem

I value the customer service most about this brand.

Im not really considering restarting my profile. Id rather meet other people the old fashion way. Match serves a purpose. I actually had a chick on my couch asking for 2 grand a week allowance. Plus shes got two kids in tow. This shit was movie quality! Lol

Train Customer Support to actually listen to the customer to try and resolve problems. Create an escalation process to resolve unusual issues.