6
eNPS Score
Q&A With Match.com Employees
Match.com employees answer questions about what life is like behind the scenes at their company, including queries about culture, leadership, professional development, and compensation.
How employees describe working at Match.com
Customer service. There is no way to reach anyone. My card was charged for something I did not authorize and I need it refunded
Subscribed a couple of weeks ago. Haven't been able to login for almost a week. Sent numerous emails to customer care. So far all I have received back is irrelevant auto responses and redundant request for information I have already provided. Match doesn't even read my description of the problem
I value the customer service most about this brand.
Im not really considering restarting my profile. Id rather meet other people the old fashion way. Match serves a purpose. I actually had a chick on my couch asking for 2 grand a week allowance. Plus shes got two kids in tow. This shit was movie quality! Lol
Train Customer Support to actually listen to the customer to try and resolve problems. Create an escalation process to resolve unusual issues.
Q&A With Match.com Employees
IDX: 25 TOT: 41
What's the IT team like at Match.com?
Great
How's the leadership on the IT team at Match.com?
Awesome
How do I do well in an interview at Match.com?
Be honest
What do employees at Match.com think about their benefits?
Match.com employees rate their overall benefits an A and most of them think the perks are Fantastic. 78% of Match.com employees say they are satisfied with their benefits. The majority of employees also get 15-20 days of paid vacation.
How's career growth and advancement at Match.com?
67% of the same employees also feel like Match.com is invested in their career growth. On average, majority of employees have a mentor to help them navigate their career at Match.com.
What's the pay like for employees at Match.com?
Match.com employees rates their pay and overall compensation an A+ or 83/100. 82% of employees believe they are paid fairly and 67% of employees get raises every year.
Curious about what work's like at Match.com?
Anonymously Ask Match.com Employees Any Question
Should I work at Match.com?
41% of Match.com employees would encourage their friends to become coworkers, whereas 24% are neutral and 35% would not recommend working at Match.com to their friends.
| 41% | Promoters |
|---|---|
| 24% | Passive |
| 35% | Detractors |
