-22
eNPS Score
Q&A With eharmony Employees
We practice as a team and we win as a team – work and play is important. That's why we foster an environment of collaboration, whether it be at cross-functional Innovation Sessions or throwing back a few brews, we know that job satisfaction boils down to loving what you do while working with wildly talented colleagues.
How employees describe working at eharmony
Customer Service, UE, UI, quality of recipients
Honour the 14 day cancellation and employ better customer service policies. You are dealing with some vulnerable people and how they are treated is appalling. You onky have to read the trust pilot reviews to have this confirmed
Their willingness to be constant learners.
They are incredibly inept at hiring. They hire unnecessarily for business development and the UK office has nearly 3 times the marketing staff the US does.
Include the appropriate people in meetings. Share credit.
What it's like to work at eharmony
- eharmony employees generally work 10.0 hrs a day
- Employees at eharmony report the work pace is bureaucratic
- On a typical day, employees at eharmony have 3 meetings
- 73% of eharmony employees look forward to interacting with their team every day
- eharmony employees most often take 20-30 paid vacation and sick days each year
- 50% of eharmony employees report they are happy with their work life balance
- eharmony employees typically get valuable feedback on how to improve at work Once a quarter
- 67% of eharmony employees call their work environment positive
Q&A With eharmony Employees
IDX: 0 TOT: 9
What do you like best about the leadership team at eharmony?
Top Employee Response
New team (since last July) is invigorated, lean and enlightened.
Nothing
What is the best part about your compensation package at eharmony?
Salary and benefits are both great
What is most positive about the culture and environment at eharmony?
Top Employee Response
Our new CEO actually CARES about the employees!
What are some of the best things about your team at eharmony?
Smart and dedicated to the mission
What makes you most happy at eharmony?
My co-workers and company mission
What do employees at eharmony think about their benefits?
eharmony employees rate their overall benefits a B+ and most of them think the perks are Good. 83% of eharmony employees say they are satisfied with their benefits. The majority of employees also get 20-30 days of paid vacation, and most of the employees believe the cash value of their benefits is $1000 -$1500/mo.
How are the managers at eharmony?
eharmony employees rate their manager a C- or 68/100 and the majority believe their manager truly cares about them as a person. Most of the employees (100%) also feels pretty comfortable providing negative feedback directly to their boss.
What's the pay like for employees at eharmony?
eharmony employees rates their pay and overall compensation a B or 83/100. 77% of employees believe they are paid fairly and 100% of employees get raises every year.
How's career growth and advancement at eharmony?
30% of the same employees also feel like eharmony is invested in their career growth. On average, majority of employees do not have a mentor to help them navigate their career at eharmony.
Curious about what work's like at eharmony?
Anonymously Ask eharmony Employees Any Question
Should I work at eharmony?
26% of eharmony employees would encourage their friends to become coworkers, whereas 26% are neutral and 48% would not recommend working at eharmony to their friends.
| 26% | Promoters |
|---|---|
| 26% | Passive |
| 48% | Detractors |
