eharmony Culture | Comparably
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eharmony Claimed Company
We have a happy, pleasant workplace driven by unique individuals who value bringing people together around the world – it’s a beautiful thing. Relationships are key for us, not only on the outside…but on the inside, as well. read more
EMPLOYEE
PARTICIPANTS
37
TOTAL
RATINGS
652

eharmony Company Culture

eharmony Culture

This score is derived from employee ratings & reviews
3.0/5
eharmony's Overall Culture is rated C-

Top Rated Culture Dimensions

eharmony CEO

Bottom 10%Bottom 10% of Similar Size Companies on Comparably
Carlos Robles, Gareth Mandel, and Stefan Schulze eharmony's CEO
Carlos Robles, Gareth Mandel, and Stefan Schulze
56 /100

Diversity at eharmony

Bottom 20%Bottom 20% of Similar Size Companies on Comparably
D

Diverse employees at eharmony have rated Perks And Benefits, Compensation, and Happiness as the highest categories they have scored

Women at eharmony

Bottom 20%Bottom 20% of Similar Size Companies on Comparably
D

Women at eharmony have rated Perks And Benefits, Compensation, and Happiness as the highest categories they have scored

eharmony eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 25%Bottom 25% of Similar Size Companies on Comparably

Recommend to a Friend?

-22

eharmony employees are -22% more likely to recommend eharmony as a great place to work

26%Promoters
26%Passives
48%Detractors

Working at eharmony

Working at eharmony is rated below average by 37 employees, across various culture dimensions. eharmony employees rate Compensation highest among all categories, and think that CEO Rating and Environment have the most room for improvement, putting eharmony’s culture in the Bottom 30% compared to similar sized companies on Comparably and in the Bottom 35% compared to other companies in Los Angeles. See below in detail how working at eharmony was rated by employees.

Overall Company Culture at eharmony

C-

Overall Company Culture at eharmony is rated C-

Last updated months ago

Bottom
30%

eharmony ranks in the Bottom 30% of other companies on Comparably with 11-50 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 37 Employees

View Results
0
20
40
60
80
100
Engineering
61
Engineering61
Product
60
Product60
Marketing
57
Marketing57

eharmony Employee Reviews

Out of 77 eharmony employee reviews, 59% were positive. The remaining 41% were constructive reviews with the goal of helping eharmony improve their work culture.

59%
41%
Positive Reviews59%
Constructive Feedback41%

Positive Reviews From eharmony Employees

  • What makes you most happy at work?
    Seeing awesome ideas come to life!
  • What are some of the best things about your team?
    Honesty, support, and caring attitude.
  • What is the best part about your compensation package?
    Health benefits and gym subsidies.

Constructive Feedback From eharmony Employees

  • What does the leadership team need to get better at?
    They are incredibly inept at hiring. They hire unnecessarily for business development and the UK office has nearly 3 times the marketing staff the US does.
  • What needs to change to make the company culture better?
    New leadership. New brains. Allowing middle management to have a voice regardless of how young they look
  • What do your coworkers need to improve and how could you work together better?
    Include the appropriate people in meetings. Share credit.

eharmony Company Information

eharmony Company Overview

We have a happy, pleasant workplace driven by unique individuals who value bringing people together around the world – it’s a beautiful thing. Relationships are key for us, not only on the outside…but on the inside, as well.

eharmony was founded in 2000 and its current CEO is Carlos Robles, Gareth Mandel, and Stefan Schulze. Since its inception 26 years ago, eharmony has grown to 40 employees.

eharmony Mission, Vision & Values

eharmony Mission & Values

Our mission at eharmony is to use our 20+ years of trusted matchmaking to help you find your next great relationship.

Headquarter10900 Wilshire Blvd
Los Angeles, CA 90024
United States of America
Websitewww.eharmony.com/
Founding Date2000
Tel4242581199
Company StatusPrivate
Jobswww.eharmony.com/about/careers/

eharmony Competitors

eharmony competitors include Tinder, Match.com, Meetup, and Spark Networks. eharmony ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how eharmony compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Tinder's Logo
    Tinder
    4.6/5
  2. #2
    Match.com's Logo
    Match.com
    4.2/5
  3. #3
    Meetup's Logo
    Meetup
    4.1/5
  4. #4
    eharmony's Logo
    eharmony
    3.0/5
  5. #5
    Spark Networks' Logo
    Spark Networks
    2.8/5
  • Culture Video
  • Arts & crafts event
  • 2019 Holiday Party
  • Our communal floor - lunchroom, game room, zen area, etc!
  • St. Patrick's decorations in our lobby
  • Our gorgeous view - featuring some Oktoberfest decorations
  • Welcome bagels for new hires!
  • National Pi Day
  • Oktoberfest!
  • Creating care bags for PATH, a local non-profit that provides assistance to unhoused in Los Angeles

eharmony Employees

eharmony has 40 employees. 37 employees at eharmony have reviewed eharmony across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 37 eharmony employees give their leadership a grade of D, or Bottom 20% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at eharmony are pleased with their total compensation at eharmony, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at eharmony are generally satisfied with their team. 37 Participants grade the quality of their coworkers a D. The majority believe the meetings at eharmony are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at eharmony believe the environment at eharmony is positive. Most Participants believe the pace of work at eharmony is bureaucratic. About 38% of the employees at eharmony work 8 hours or less, while 21% of them have an extremely long day - longer than twelve hours.

Overall, the employees at eharmony are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
eharmony employees generally work 10.0 hrs a day
Work Hours
A Day in the Life
Employees at eharmony report the work pace is bureaucratic
Work Pace
A Day in the Life
On a typical day, employees at eharmony have 1 meeting
Meetings
A Day in the Life
73% of eharmony employees look forward to interacting with their team every day
Coworkers
A Day in the Life
eharmony employees most often take unlimited paid vacation and sick days each year
Perks & Benefits
A Day in the Life
50% of eharmony employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
eharmony employees typically get valuable feedback on how to improve at work Once a quarter
Feedback
A Day in the Life
67% of eharmony employees call their work environment positive
Environment

Joining eharmony - Employee Onboarding

The prevailing opinion from Comparably users in Los Angeles about their company is that it was very prepared on their first day. Los Angeles employees concluded that their overall onboarding experience was positive. 74% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

eharmony KPIs and OKRs

Employees’ understanding of eharmony's KPIs and OKRs is essential for its success. Out of 8 eharmony employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 5 have said yes.

AnswerPercent
Yes63%
No37%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

eharmony CEO & Leadership

eharmony CEO - Carlos Robles, Gareth Mandel, and Stefan Schulze

Carlos Robles, Gareth Mandel, and Stefan Schulze eharmony's CEO
56 /100

eharmony’s CEO Carlos Robles, Gareth Mandel, and Stefan Schulze started in this role in 2020. Carlos’s approval rate is lower compared to CEOs at similar sized companies, putting Carlos in the Bottom 10% of all CEOs of similar-sized companies on Comparably, and in the Bottom 15% compared to CEOs of all other companies in Los Angeles. Carlos Robles, Gareth Mandel, and Stefan Schulze’s employees rank eharmony in the Top 25% for Compensation, in the Top 35% for Perks And Benefits, and in the Top 50% for Happiness. Robles, Gareth Mandel, and Stefan Schulze is generally unpopular with eharmony employees, but ranks especially low with employees identified with Other ethnicities, and by employees with 1 to 3 Years experience and employees in the Marketing department. However, Asian or Pacific Islander employees have a slightly more favorable view of the CEO. When compared to eharmony’s competitors, Carlos Robles, Gareth Mandel, and Stefan Schulze ranks below both Match.com CEO Mandy Ginsberg and Meetup CEO David Siegel.

eharmony Leadership

The eharmony Executive Team is rated a “D” and led by CEO Carlos Robles, Gareth Mandel, and Stefan Schulze, Chief Financial Officer Stefan Schulze, and Chief Customer Officer Carlos Robles

  • Carlos Robles, Gareth Mandel, and Stefan Schulze  CEO / President

    Carlos Robles, Gareth Mandel, and Stefan Schulze CEO / President

    Carlos Robles, Gareth Mandel, and Stefan Schulze serves as the CEO / President of eharmony.

  • Stefan Schulze Chief Financial Officer

    Stefan Schulze serves as the Chief Financial Officer of eharmony.

  • Carlos Robles Chief Customer Officer

    Carlos Robles serves as the Chief Customer Officer of eharmony.

  • Gareth Mandel Chief Operating Officer

    Gareth Mandel serves as the Chief Operating Officer of eharmony.

Diversity & Inclusion at eharmony

Diverse employees at eharmony score the company 61/100 across various culture categories, placing eharmony in the Bottom 20% of companies on Comparably with 11-50 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at eharmony across various culture dimensions.

Ranked Culture the Highest

Women N/A/100
Men 60/100
Department - Engineering
Diverse Employees 51/100
Department - Marketing

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

eharmony Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Gym Membership / Reimbursement

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan

Office Perks

  • Free Food
  • Pet-Friendly

eharmony PTO

eharmony's PTO and Vacation policy typically gives unlimited days off a year. Paid Time Off is eharmony's most important benefit besides Healthcare when ranked by employees, with 60% of employees saying it is the most important benefit. eharmony's benefits and PTO Package averages to represent a $1000 -$1500 cash value per month.

AnswerPercent
Flex Time20%
Vacation Policy60%
Office Meals0%
401k Contribution20%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo25%
$1000 -$1500/mo50%
$500 -$1000/mo25%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

eharmony Careers

eharmony Jobs

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H1B Visa

In 2019, eharmony applied for 14 H1B visas. Of the work permits applied for, 93% were approved.

An in-depth look at ‘Certified-withdrawn’ H1B applications at eharmony unveil that one approved work permit application was withdrawn before the employee’s start date.

Work Permit Application Outcome

eharmony has a total of 40 employees

14
Total Applied
  • 93% Granted (13 out of 14)
  • 0% Denied ( out of 14)
  • 7% Withdrawn Application was withdrawn by the employer before approval/rejection (1 out of 14)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 14)

This data was calculated using publicly sourced data from OFLC Performance Data

Let eharmony Know You Want To Work There

Overview of Candidates Interested in eharmony on Comparably

Candidates By Department

All Industries
22%
Engineering
16%
Marketing
13%
Product
9%
Customer Support
7%
Other
33%

Candidates By Location

Los Angeles
37%
San Francisco
2%
Seattle
2%
Salt Lake City
2%
Portland
2%
Other
55%

Frequently Asked Questions regarding eharmony

What is eharmony address?

eharmony location is at 10900 Wilshire Blvd

Who is the CEO of eharmony?

eharmony CEO is Carlos Robles, Gareth Mandel, and Stefan Schulze, their score by employees is 56

What is eharmony eNPS?

The eNPS for eharmony is -22

How many employees work in eharmony?

eharmony has 40 employees

Who are eharmony competitors?

eharmony main competitors are Tinder, Match.com, Meetup, Spark Networks

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