eharmony Employee Reviews
Out of 77 eharmony employee reviews, 59% were positive. The remaining 41% were constructive reviews with the goal of helping eharmony improve their work culture.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Their willingness to be constant learners.
The leadership team make themselves incredibly accessible and are always willing to listen to employee feedback.
The team is trying to redefine eharmony's offering while sticking to its core value. I think UX is not a well thought out team right now. UX comes before the product is defined and involves heavy research and testing to determine if a feature is going to satisfy business and user needs.
C-Level Leadership is easily accessible and is blended in with the all the staff, from a seating perspective. It's great having a leadership team that is not just an email or a figure that sits in an office. Easy access and an open door policy have lead to some great change within the product $ org.
Executive team has more or less been fully replaced over the past couple of years. New team is doing a good job of cleaning up business and product.
What does the leadership team need to get better at?
They are incredibly inept at hiring. They hire unnecessarily for business development and the UK office has nearly 3 times the marketing staff the US does.
Immature execs - they will talk about you behind your back rather than give you constructive feedback to your face
Not hiring incompetent people on their own
Hiring based on a collective feedback system (which we used to have). Now it's tyrannical and based on whoever a certain leader likes.
Deferring to experts instead of yourselves. News flash - you are not experts
What is the best part about your compensation package?
Health benefits and gym subsidies.
Health insurance choices and covered by company
eharmony recognizes your talent, hardwork & contribution. You are compensated fairly as per industry standard. The compensation package also includes good health care benefits, a lot of small perks such as discounted gym membership, discounted tickets for concerts, movies, etc.
Getting paid fairly competitively compared to the market and internal equity.
Unlimited vacation and free food
Why do you feel undervalued and what would make you feel better about your compensation?
Not being paid at industry standards
if you're "friendly" with certain leaders, you can just get whatever title you want. otherwise, it'll be awhile to get promoted
Doing work way beyond my scope and never being recognized for it
We pay for medical even though there's no one at the company anymore
What are some of the best things about your team?
Honesty, support, and caring attitude.
All teams at eharmony are incredibly passionate about both the work they do and putting the customer first. Despite outside perception there is a noticeable emphasis placed on making the company customer-centric.
Smart, respectful & passionate individuals working together towards one end goal - To improve the core product & help the users find true love.
Open minded, willing to learn, question without fear, open communication, respectful
Everybody is really nice and believing in the company.
What do your coworkers need to improve and how could you work together better?
Include the appropriate people in meetings. Share credit.
Acknowledge other people who help you on your projects
Need more collaboration. Less dictating by product
Not put insane tasks on other teams. Do it yourself
Be transparent but also not have so many meetings. Learn to focus
What is most positive about the culture and environment at your company?
I'm passionate about this organization and I feel we've done a great job about bringing in resources that share my passion and have bought into our mission.
no politics and a sense of one team working for the same overall goal
That everyone enjoys the work, but also enjoys to have fun!
The degree of professionalism and politeness in the office is about as good as it gets.
Everyone loves the missions and endeavors, together, to accomplish that mission. The team dynamic is one of respect and fun, while working toward serious goals. Everyone works very hard to lift their peers and themselves toward a new level.
What needs to change to make the company culture better?
New leadership. New brains. Allowing middle management to have a voice regardless of how young they look
Agree with previous comment that it'd be best for some of the leaders to leave this company for culture to improve
Seeing executives quit would be great for culture. Instead, everyone beneath them is leaving instead.
Less processes (especially from finance and leadership). Leaders only listen to a select few people for ideas.
Not only are most of the people at the company really laid back, but they all have really interesting hobbies that make them a pleasure to work with. Beyond this, as a whole, the company usually looks to make the work environment the best they possibly can (within reason).
What did you like most about the interview process?
The warm attitude throughout the entire process. Very welcoming from day 1.
What would you improve about your company's interview process?
There aren't any Interviews reviews of eharmony yet.
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What makes you most happy at work?
Seeing awesome ideas come to life!
Being able to bring creativity to fixing old problems
It's a really great group of people working on interesting and important problems.
Solving tough problems, learn & pushing yourself to grow to the next level.
The work environment: Facilities has made the work environment very comfortable, and also order great catered food! Co-workers: Having friendly and funny co-workers/fiends makes all the difference!
What's going wrong and how can it be improved?
Employees are pitted against each other because leadership gives them the same goals and projects without telling the other they're doing so. Leaders devalue a lot of the employees or try to replace them with their own people, even though that method has proven to fail over and over again.
Tech teams here are awful... No idea how to prioritize. Things are always broken. CEO gives out titles/promotions to anyone he favors - doesn't matter how hard you work.
Morale, hiring, direction - all terrible. Leaders force us to spend days creating roadmaps and not following any of it because they overpromise their bosses
Superficial bandaids to "fix" morale. No one cares about free lunches when leaders don't even listen to basic needs or ideas.
UX process needs to be improved. Don't implement a feature because Product is asking you to. Research and modify it so it still meets business needs as well as users needs. UX is not about pretty wireframes, they are the pulse of the users and understand and put users needs before everythign else.
What do you like best about your company?
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What would you most like to see improved at your company?
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