Ventech Solutions Outlook Employee Reviews

Completing tasks, recognition, working together.

Revisión Review del Departamento de IT · Publicado hace 4 años

When it's a friendly and positive environment.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 4 años

Being able to connect with my co-workers. The ability to work safely from home.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 4 años

To have a full plate of projects to work on and havng your coworkers appreciate what you do.

Revisión Review del Departamento de Desarrollo de Negocios · Publicado hace 4 años

Work environment. Challenges and enthusiastic to complete the work.

Revisión Review del Departamento de IT · Publicado hace 4 años

Being able to motivate others to design and implement creative solutions to customer challenges.

Revisión Review del Departamento de IT · Publicado hace 4 años

new work, new challenges and new learnings

Revisión Review del Departamento de IT · Publicado hace 4 años

I love what I do

Revisión Review del Departamento de Operaciones · Publicado hace 4 años

I enjoy working from home.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 4 años

Working alongside teams of dedicated and intelligent professionals.

Revisión Review del Departamento de Operaciones · Publicado hace 4 años

Achieving a goal and my Manager truly being excited for me about it. Knowing they're just as invested in my future success as I am.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 4 años

Being comfortable in the quiet space I work in at my home. Being left to my own devices, so I can work in peace and quiet.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 4 años

Team huddles are pretty great because I get to connect more personally with my team members as well as getting pertinent work information.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 4 años

Having the ability to work from home, especially during these times where fuel and generally everything costs more.

Revisión Review del Departamento de Operaciones · Publicado hace 4 años

Staying busy, but not overwhelmed. Feeling that I have all the right information I need to complete my tasks.

Revisión Review del Departamento de IT · Publicado hace 4 años

Assisting others with routine work so they can focus on more important work.

Revisión Review del Departamento de Administración · Publicado hace 4 años

The fact that I can work from home and I have a job.

Revisión Review del Departamento de Operaciones · Publicado hace 4 años

I like it when the calls are busy. Makes the day go faster.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 4 años

Taking care of my team and working to ensure they are all heard and their opinion is valued.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 4 años

When we talk about future work and trying to win more contracts so we know we will have jobs in the future.

Revisión Review del Departamento de Customer Success · Publicado hace 4 años

New contracts / programs / projects

Revisión Review del Departamento de IT · Publicado hace 4 años

I am still excited about what the future holds. I believe that there has been a huge shove for growth and I love that however it was not well planned. We have large groups cross-training and it has been hard to balance making workers feel pushed into areas and heavily being overwhelmed.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 4 años

There is only one person who I have improved relations with from employee to manager. But other than that being lied to, having my ideas taken from me. I was promised a position and then got kicked out of that position after 3 hours of training and a year learning it. I want to be taken seriously.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 4 años

The burnout is real. The damage control from others' messes is far too much. There are too many cooks in the kitchen. We had a strong core team and a bright future before Agile, but now we are disjointed and hiring twice the amount of operational people to do work that was already being done.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 4 años

Management is out of touch and has no clue what we do day to day. They cover up bad managers, stop the growth of some employees, promote others in secret, and refuse to listen to the people impacted by the decisions they make. They focus on making it look perfect when it's far from it.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 4 años

Leadership is out of touch. The people who make the decisions do not have agents best interest in mind. The training team hasnt taken a call in years, which means that agents struggle after training to keep up with the ever changing LOBs. The second to most recent manager is terrible with people.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 4 años

Supervisors and QA seem to value ridiculous metrics over actual Quality. Nit picking and finding fault, with amazing employees will cause burn out. Not understanding payroll laws etc. can have a huge liability for the company. I'd say that everyone should be able to have a say.

Revisión Review del Departamento de Customer Success · Publicado hace 4 años

Not enough shared communication on work activities across teams.

Revisión Review del Departamento de IT · Publicado hace 4 años

Always concerned about end of contract and prospects for extending the contract and job security. Need to be more open with employees about positions that are at risk and be prepared to assist with re-assignments rather than termination.

Revisión Review del Departamento de IT · Publicado hace 5 años

The company has no identity of itself, and is just an extension of the CMS client

Revisión Review del Departamento de IT · Publicado hace 5 años