Ventech Solutions Leadership Employee Reviews
What do you like best about the leadership team?
Regular and ad hoc communications with team members.
Review from IT Dept
They're very flexible and adaptable to employees' needs.
Review from Customer Support Dept
They care about the employees.
Review from Customer Support Dept
How personable they are. You could never guess who the leadership team was (if you didn't already know) because they treat everyone the same. They are super friendly and caring. I have never had a leadership team like that before and I have been in the work force for 17 years.
Review from Customer Support Dept
Regular touch-base meetings to let everyone know what is going on.
Review from Business Development Dept
Listen to the concerns and take actions. Encourage the team.
Review from IT Dept
Work from home is the best opportunity we have
Review from Customer Support Dept
They are open to opportunities for new business. They are supportive of staff.
Review from IT Dept
They truly care and have passion for us as individuals. They want to do what they can within their limits to help us thrive as individuals and employees.
Review from Customer Support Dept
great team who believes in what they are doing
Review from IT Dept
Open door policy and very easy to talk to
Review from Operations Dept
They always remain positive and enthusiastic about the future.
Review from Operations Dept
They are all very approachable and want the best for everyone on their team.
Review from Customer Support Dept
The leadership is invested in ensuring the employee has the tools needed to be successful in the workplace (e.g., access to certification classes, educational funds, applications).
Review from Engineering Dept
They are very transparent with details and what they want from me as an employee.
Review from IT Dept
They're all very caring and helpful.
Review from Customer Support Dept
They were quick to implement the work from home at the beginning of the COVID pandemic. It will be nice if they continue letting employees work from home, rather than return to the office.
Review from Operations Dept
Good communication and collaboration occurs.
Review from IT Dept
I believe our leadership team is very good.
Review from Admin Dept
Allowing Telecommuting increases my productivity.
Review from Operations Dept
What does the leadership team need to get better at?
The management team does not seem to respect or value the work of non management employees. Tasks that need to be done by mgmt. or questions that need to get answered only seem to get completed when other managers or directors get involved, which should not be the standard.
Review from Operations Dept
Listening to and understanding their employees wants and needs. Seeing the writing on the wall and understanding that as the world changes so should they and move us to permanent work from home.
Review from Customer Support Dept
The leadership team actually needs to work with the employees and actually listen to what we have to say, feel, and need as an employee. Our voices are not being heard, and our needs are not being filled. It's more of gaslighting employees, processes, not considering the good employees or hardworker
Review from Customer Support Dept
Understanding their people, or at least trust the leaders that do. Some need to roll up their sleeves and get engaged with the people themselves rather than point fingers at where engagement issues stem from.
Review from Customer Support Dept
Supporting their agents and team members. Agents are often forgotten about and treated as numbers and not actual people. Certian lines are overstffed while others are understaffed. Management doesn't care about developing their staff, and hands out promotions w/o interviewing people for them.
Review from Customer Support Dept
Agents are not given the ability to become great at one LOB, instead as soon as they start to grasp an LOB they are thrown into a crosstraining and are ok at 2 LOBs. Were now in a position where there is no one worth promoting. Focus on your nurturing your employees and less on 'becoming agile.'
Review from Customer Support Dept
I think listening to employees, instead of assuming they don't know what they are saying, is key. If a legal issue comes up, relying on individuals that are not knowledgeable about laws that relate to their position can create liability for the company.
Review from Customer Success Dept
Clearly communicate the goals and direction of the organization. Communicate wins and failures, lessons learned from the failures... and generally information to keep people excited about working for the company
Review from IT Dept