SimpliSafe – Lack of Common sense, farmed out tech support, inability of customer service to address issues, no follow up, no system of creating the ticket to address or refer to the previous calls. Aweful

SimpliSafe Compagnie réclamée

Simpli Safe designs and develops wireless home security systems in the United States. Lire la suite

EMPLOYÉ PARTICIPANTS: 20

TOTAL NOTATIONS: 194

PDG: Chad Laurans

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Lack of Common sense, farmed out tech support, inability of customer service to address issues, no follow up, no system of creating the ticket to address or refer to the previous calls. Aweful

Other Employee Reviews for SimpliSafe

What do you value most about this brand?

Easy and reliable setup and service

What can this brand most improve?

When my wife and I tried to order a system online, the website said it couldn't process the order. When we tried again, we decieded to order a different package (Haven -Knox). Then six days later we were notified that both systems had been shipped. We had not recieved confirmation beforehand.

What do you value most about this brand?

I have had substantial experience with alarm parts, installations and service over many years. I represented the largest security products wholesaler in NE Ohio for many years. I personally enjoy electronics. The Simplisafe systems, in my opinion, are better than excellent. T

Qu’est-ce qui vous plaît le plus dans l’équipe de direction?

Yes, they are helping new applicants to grow.

What can this brand most improve?

ADA compliance with visual alarms for deaf and hard of hearing customers

Évaluez votre entreprise

SimpliSafe – Lack of Common sense, farmed out tech support, inability of customer service to address issues, no follow up, no system of creating the ticket to address or refer to the previous calls. Aweful

Lack of Common sense, farmed out tech support, inability of customer service to address issues, no follow up, no system of creating the ticket to address or refer to the previous calls. Aweful

Other Employee Reviews for SimpliSafe

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